The room was not ventilated and had a strong odor. The hotel has a great location, excellent service, a warm and comfortable room, and a rich and delicious breakfast. I was very satisfied!
2. The hotel staff was very friendly and attentive, the room was clean and tidy, and the facilities were complete. The hotel gave off a warm and comfortable feeling, making it perfect for a family trip.
3. The hotel's environment is beautiful, the service is excellent, and the value is very good. The breakfast was varied and highly recommended!
4. The hotel's location is very convenient, with a wide range of amenities nearby. The room was spacious and bright, and the bedding was comfortable. Overall, it was a great stay.
5. The service was very attentive, the room was clean and tidy, and the facilities were complete. The overall atmosphere was warm and welcoming, making me feel right at home. I would definitely stay at this hotel again.
Download the app to get the full hotel review... 1. The hotel has a great location, is very convenient for travel, and has a beautiful view. I was very satisfied! 2. Friendly and attentive service, staff...
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Hotel Review Reviews
Part 1: Hotel Review Responses
1. Dear guest, thank you for staying at New Xilian. We are sorry to learn that you were dissatisfied with our service. Regarding your concerns, we sincerely invite you to call the front desk or contact the lobby manager at your convenience to provide us with the details so we can improve. Thank you again for choosing New Xilian. We hope this experience will not undermine your trust in us and we look forward to seeing you again.
2. Dear guest, thank you for staying at New Xilian and taking the time to share your experience with us. We are committed to providing every guest with better service. Regarding the soundproofing issue you mentioned, we will report it to the front desk. We will arrange a quieter room near the residential area next time you stay. Thank you again for choosing New Xilian Business Hotel and hope this experience will not undermine your trust in us. We look forward to serving you again on your next stay.
3. Dear guest, thank you very much for staying at New Xilian and leaving us your valuable feedback. The entire hotel staff sincerely apologizes for not meeting your expectations. The hotel management has reviewed your comments and will continue to improve our service quality. We look forward to your attention and welcome you back.
Read More Feedback Smart Summary This article is a collection of positive hotel reviews, including guest comments and the hotel's responses. 1. The hotel has always been committed to...
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Nos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
Hotel almost at the end of the coast, but it has its advantages - close to wild beaches, more activity to walk to the center and more peace in the area.
The hotel is very clean, we could see how the ladies clean even the inside of the wardrobe in the room.
I would change the bedspreads.
Beautiful view from the balcony to the sea (we had such a room
booked).
Unfortunately, the biggest disappointment is the breakfast. Zero vegetables, always the same set, dry scrambled eggs, sausages. Always the same sweet pastries. On the third day we had had enough.
Also limited dishes for dinner, satisfied about 60%... but nothing special either. Drinks are additionally payable.
Overall, I would go back to the hotel, but without meals.
The room is very spacious. Our room has a large terrace. It is very close to the sea and across the street is the beach. The hotel staff are also very welcoming.
The staff at the hotel were so helpful and happy, the location of the hotel is right in the centre. I was meant to book a hotel in Valencia but this came up on the trip app as in Valencia. I’m so glad we got to experience castellio de plana. What a lovely, fun and welcoming town at Christmas time. The food culture was amazing. Thank you for an excellent trip and making feel so welcome.
We really enjoyed our stay at Hotel Albufera. The room was clean, quiet, and comfortable, and one small but meaningful detail—the beds were nice and long, which we appreciated after staying in other places where our feet hung off the edge!
The location was also super convenient. Everything we had planned to see in the Valencia area was easy to reach, and having a Hyper Carrefour within walking distance made it simple to grab any forgotten travel items.
A great value overall, and we would happily stay here again.
The stay was to make the marathon of Castellon.
Well the facilitation of the bathing after marathon in the 6-stage gym.
The hotel is very friendly and very friendly.
In late June, the day is sunny, the night is cool, the hotel is great! Across the road to the beach, there is a performance by the pool at night, there is a bar and an infinity pool on the top floor, if you come to the holiday, you can set the hotel to include 2 meals and 3 meals, the taste is good 👍 Compared with the restaurant outside, the price is much lower! Chinese food stomach is completely acceptable!
It was quite OK for the price, but it is very far from the city centre. You have to go at least 30-40 to the first Metro Station.
Not recommending without car; but the pool was very nice.
If you would recommend a hotel in the city - I've always paid 10-11 Euro to reach the metro and then another half hour to Valencia Nord.
Only then you're in the center.
The hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
Good
42 reviews
7.7/10
Price from
IDR 858,796
per night
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8,4/10
Very Good
RRainbowheartThis hotel is very good. Alicante is a beautiful coastal city in southeastern Spain, located on the Mediterranean coast. It is famous for its sunny beaches, historical sites and food. It is part of the Valencia Autonomous Region and is also a famous holiday resort.
Must-see attractions in Alicante:
• Castillo de Santa Bárbara: overlooking the
MMedouHotel is located in san juan , I booked XL room with no view with breakfast , dinner can booked in the reception it cost less . So everything was ok
CCoraimarmNos alojamos en el Hotel Huerto del Cura para celebrar nuestra noche de aniversario de boda y no podríamos haber elegido un lugar mejor. Desde el primer momento la experiencia fue inmejorable: las instalaciones son espectaculares, la habitación estaba impecable y la relación calidad-precio nos sorprendió gratamente.
Tuvieron además un precioso detalle por nuestro aniversario, algo que marcó la diferencia y nos hizo sentir realmente especiales.
El buffet de desayuno merece una mención aparte: sin duda, el mejor que hemos probado en nuestra vida. La variedad, la calidad de los productos y el cuidado en la presentación lo convierten en una experiencia única para comenzar el día.
Recomendamos este hotel al 100%, tanto para una escapada romántica como para disfrutar de unos días de descanso. Un lugar lleno de encanto que sin duda repetiremos.
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
GGuest UserThe hotel is a franchise, so the decor is old; it just rebranded. The facilities inside are very basic. Plus, there are very few parking spaces, so we had to park on the street, which was inconvenient.
MMubnedHotel location and amenities was wonderfull. Opp hotel was a nice cosy mall, and corte de englais is a spanish dept store, its classy and mostly designers clothes , shoes extra, and inside it there is a nice mercado supermarket.
Hotel was okay, breakfast not excellent for me, but probably for others it is not bad, it could have done better.staff friendly and helpfull, no ironing board in the room, its costly to iron in housekeeping,
We were lucky weather was wonderfull.
I would not hesitate to go there again, probably will take my travel iron with me.
Totally i loved the area and amenities surrounding it👍
GGuest UserThis property is a cross between a hotel and apartment complex. The rooms are average size with some kitchen facilities which were useful; they have a nice balcony. Staff were helpful. Breakfast was expensive at EUR16.50 per person so we didn't try it. There are supermarkets nearby to get good stuff for breakfast. Room cleaning costs an extra EUR15 per day if you want it (free very 5 days). For a property with over 400 rooms, studios and apartments (potentially 800 - 1000 people in peak season) the pool area is very small. The pool is around 12m by 6m and on sunny days every sunbed and deckchair were full for every minute. If your looking for a sunbed poolside stay this is not the place. With the space and number of rooms they have they have they should build another pool. Location is good with the beach and metro about 10 minutes walk away. There are many restaurants which get more expensive the closer you get to the beach.
PPassporttoPalateThis is my second stay in this hotel and it is just as I remembered. The staff are very friendly and go that little extra to make sure you are comfortable and to help as needed. At check in they give you a card with restaurant recommendations from places nearby. The girl at the front desk told me which were her favorites and recommended a few extra.
The rooms are spacious and clean. They have giant windows for natural light and plenty of space to move around. Bigger than your average euro-hotel room, for sure. The facilities are solid. The gym has a personal trainer if you wish to book a session - otherwise it's free to use, well laid out and well equipped.
The hotel is well located - right near the main square and a short walk from the railway station. There are penty of cafes, restaurants, shopping streets etc nearby. And plenty of bus route readily available if you wish to venture further - down to the beach for example.
VViajero por sorpresaThe hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
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