Posted on Oct 17, 2025
Wenshuangyu
What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!
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Price per night from:DKK 686
Posted on Aug 9, 2026|Top Prestige
Guest UserExcellent hotel placed in a great location. Room was spacious and very clean with very nice decor. Loved the ambiance of the hotel and the layout helped the charm. Walk straight out into the action but yet very quiet at night inside.
Totally recommend.
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Price per night from:DKK 918
Posted on Nov 1, 2024
Chiu
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel.
Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours.
The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch.
That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
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Price per night from:DKK 1,276
Posted on Jun 29, 2026
Yuriy Vasylenko
Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know.
First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night.
Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out.
On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.
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Price per night from:DKK 657
Posted on Oct 8, 2025
America7146
Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience.
The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression.
That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing.
We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned.
Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating.
In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.
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Price per night from:DKK 1,026
Posted on May 10, 2026
Paphon HirunyachokeIf you are looking for a tranquil escape where you can unwind in peace, you may want to look elsewhere. While the Hôtel & Spa RÉGENT Petite France boasts a stunning aesthetic and an unbeatable location in the heart of the historic district, the actual experience is far from serene.
The building itself is immaculate—the cleanliness and amenities are top-tier, and you can’t fault the ”Instagrammable” views. However, the atmosphere is surprisingly high-energy and restless. It feels more like a bustling crossroads than a quiet sanctuary.
The Service Gap
The most jarring part of the stay is the service. For a hotel that presents itself as a luxury spa destination, the staff interaction is disappointingly cold and inefficient.
• Lack of Hospitality: Don't expect a warm welcome or proactive assistance. The service feels transactional at best and dismissive at worst.
Verdict
If you just need a clean, beautiful room in a prime spot and don't mind navigating a service-less, high-traffic environment, this works. But if your goal is to be pampered in a quiet, stress-free bubble, the service hurdles here will likely leave you frustrated.
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Price per night from:DKK 1,503
Posted on Jun 19, 2025
Guest User
no electric kettle or hair dryer. check in and front desk are only available from 5-8pm which may mean you have to schedule around it. luggage storage is not available after 8pm. no air conditioning in the room, and the outside noise is loud if you open the window (but the room provides a fan which i unfortunately did not see until the next morning). the location is a bit inconvenient, about 20mins from the city centre. at the very least, the service is warm and welcoming, but overall i would not book this place again.
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Price per night from:DKK 431
Posted on Aug 28, 2025|Studio
Ynfinito Y másOverall, everything was great, except for a few issues on the first day: the shower had terrible water pressure, the kitchen extractor fan wasn't working, and some kitchen utensils were missing. Otherwise, the location was good, the room had a pleasant terrace, and it was easy to bring luggage up from the parking.
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Price per night from:DKK 611
Posted on Jan 11, 2026
Guest User
I checked in late at night and had to check out early the next morning to catch the first train, which I'm sure was a hassle for the staff, but they handled it gracefully. The room was clean, and there were two oil heaters, so there were no issues with warmth. It's a bit of a walk from the station, but certainly manageable. If I ever visit this area again, I'd definitely consider staying here.
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Price per night from:DKK 350
Posted on Jul 27, 2026|Family Room with Sofa Bed
FrankJinExcellent hotel with a fantastic atmosphere. The staff were very attentive, and the lobby is huge. They even helped me with my luggage all the way to the main entrance, which was a great help!
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Price per night from:DKK 448