Facilities: The facilities are brand new, and the hotel occupies the entire building. Its proximity to the train station is also a significant advantage.
Cleanliness: True to Japanese standards, the hotel was spotlessly clean, providing complete peace of mind during my stay.
Environment: Despite being surrounded by busy roads, the hotel's soundproofing is superb, ensuring a quiet night's sleep with virtually no noise.
Service: The Japanese-style service was excellent. There was even a friendly ********* staff member at the front desk, allowing for seamless communication in Chinese.
The hotel is actually not far from Shin-Omiya Station. If you're carrying a suitcase, just walk along the road by the railway. When you see a drainage ditch with cherry blossom trees, turn left, and you'll find the hotel. If you follow Google Maps along the main road, you'll be on a gravel path the whole way. The hotel is new and even provides toothbrushes and slippers for kids. It would be great if they had a shuttle service on weekdays as well. I hope to return during the autumn leaves season!
Hotel Nikko truly lives up to its reputation as a renowned Japanese hotel chain. Hotel Nikko Nara is ideally located right at the exit of JR Nara Station. With bus terminals (both north and south plazas) conveniently situated just outside, it offers exceptional ease of access to Nara Park and other major attractions. The hotel's service attitude was also outstanding. Immediately upon check-in, a kind staff member from the hotel lounge noticed we had a child with us and thoughtfully prepared two different flavored juices and cookies for us to take to our room. It was such a considerate gesture to help tide us over! After returning to the hotel from our outing, we were pleasantly surprised to find our clothes and toys neatly organized and even arranged adorably. They truly went the extra mile!
This hotel offers excellent value for money. The rooms are spacious, clean, and well-equipped, with attentive service from the lobby staff. The lobby manager who greeted us was a local from Nara. We initially communicated using translation software, but later discovered he also spoke Chinese; apparently, he had studied in Shanghai, China. This young man not only provided enthusiastic service but also recommended and booked seats at nearby izakayas for us. A big thumbs up! š
A question to think about, āWhat makes a hotel a luxury one?ā
To me, itās luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellersā expectations, and as a result, we would love to pay more for the experience.
Some staff really tried their very best to help me during my stay while some just didnāt. Upon arrival, I tried to communicate with the staff that Iād like to cancel my third nightās dinner because of the change of my plan. At first, I booked six meals in total and Iād only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and thereās nothing I could do about that and I thought it must be a very nice meal and thatās why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in č¹å¤č«¾é or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. )
Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all.
One more thing to note is that the complimentary champagne service they provided to their guests. Itās a nice experience but maybe Iām just a lady travelling alone and I couldnāt speak Japanese at all, the waitress didnāt serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didnāt offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks.
(Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart
while you are using it for the very first time. My advice is: Donāt use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.
Amazing
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9.7/10
Amazing
GGuest UserA question to think about, āWhat makes a hotel a luxury one?ā
To me, itās luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellersā expectations, and as a result, we would love to pay more for the experience.
Some staff really tried their very best to help me during my stay while some just didnāt. Upon arrival, I tried to communicate with the staff that Iād like to cancel my third nightās dinner because of the change of my plan. At first, I booked six meals in total and Iād only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and thereās nothing I could do about that and I thought it must be a very nice meal and thatās why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in č¹å¤č«¾é or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. )
Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all.
One more thing to note is that the complimentary champagne service they provided to their guests. Itās a nice experience but maybe Iām just a lady travelling alone and I couldnāt speak Japanese at all, the waitress didnāt serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didnāt offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks.
(Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart
while you are using it for the very first time. My advice is: Donāt use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.
AAmyLeung_jjThe hotel is actually not far from Shin-Omiya Station. If you're carrying a suitcase, just walk along the road by the railway. When you see a drainage ditch with cherry blossom trees, turn left, and you'll find the hotel. If you follow Google Maps along the main road, you'll be on a gravel path the whole way. The hotel is new and even provides toothbrushes and slippers for kids. It would be great if they had a shuttle service on weekdays as well. I hope to return during the autumn leaves season!
MM7888****Hotel Nikko truly lives up to its reputation as a renowned Japanese hotel chain. Hotel Nikko Nara is ideally located right at the exit of JR Nara Station. With bus terminals (both north and south plazas) conveniently situated just outside, it offers exceptional ease of access to Nara Park and other major attractions. The hotel's service attitude was also outstanding. Immediately upon check-in, a kind staff member from the hotel lounge noticed we had a child with us and thoughtfully prepared two different flavored juices and cookies for us to take to our room. It was such a considerate gesture to help tide us over! After returning to the hotel from our outing, we were pleasantly surprised to find our clothes and toys neatly organized and even arranged adorably. They truly went the extra mile!
CCKG-HstFacilities: The facilities are brand new, and the hotel occupies the entire building. Its proximity to the train station is also a significant advantage.
Cleanliness: True to Japanese standards, the hotel was spotlessly clean, providing complete peace of mind during my stay.
Environment: Despite being surrounded by busy roads, the hotel's soundproofing is superb, ensuring a quiet night's sleep with virtually no noise.
Service: The Japanese-style service was excellent. There was even a friendly ********* staff member at the front desk, allowing for seamless communication in Chinese.
773073173This hotel offers excellent value for money. The rooms are spacious, clean, and well-equipped, with attentive service from the lobby staff. The lobby manager who greeted us was a local from Nara. We initially communicated using translation software, but later discovered he also spoke Chinese; apparently, he had studied in Shanghai, China. This young man not only provided enthusiastic service but also recommended and booked seats at nearby izakayas for us. A big thumbs up! š
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