It's the location and accessibility. Also, the lady on the front desk speaks English very well. Everything was seamless.
Tip: if you want to check-in early, email them a day ahead because you won't be able to if you ask them on the day of your check-in date.
The hotel is great, and the rooftop pool is perfect for photos, although it costs an extra 20,000 KRW per person. Still, it's pretty good value for money. It was a bit rainy and cold that day, but the pool water was heated.
This is a brand new hotel with loft-style apartment units. It comes with a fridge, washing machine, induction cooker, and microwave, making it a great choice.
I really like the facts that breakfast was a all you can eat and the employees were helpful and nice.
We liked that the family floor was in the same floor has the family pool, gym and laundry room.
Location is about okay. 30 minutes away from the coex mall and 30 minutes away from the zoo so not too great but Awosome place to stay at above a small mall.
It was my second visit here.
The first one was around this time last year, and the camping site is right next to it.
I liked the view of the Namhan River so much that I came again.
I really, really like the accommodation.
Plus, it's friendly and it's nice to have a sauna and water park.
However, I think it would be much cooler if there was a game room or PlayStation where older children could play.^^
Anyway, I highly recommend it!!
The service was excellent . They will try their very best for you guys to be comfortable.
Location wise was excellent everything is near specially the bus at the train station.
It was very good impression as my 1st times visiting in Korea because the hotel staffs were incredible friendly and helpful. However this is very difficult to get taxi as industry area. Overall is good for me and the hotel is valueable to stay.
It was so nice!
I checked in but there wasn't a bathroom, so I requested one again, and they even changed my room.
They asked if I wanted it cleaned the next morning, and when I came back, they cleaned the room perfectly. I was so grateful.
And the view from the 29th floor was amazing, with a view of Dongtan New Town.
It was neat and clean.
The view of the greenery from the window was a feast for the eyes.
And the food was delivered right to my door, which was super convenient.
The breakfast was a bit disappointing, but they did offer a Korean set menu. While the Korean set menu was nice, I wondered if it would have been better served as a buffet.
Still, I was completely satisfied!
I keep extending my stay here; I've really gotten used to it. The pillows are a bit too soft, but that's a minor flaw. The service is decent, and they're quite friendly towards Chinese guests. The location is on the quieter side, and it's super close to the outlet mall – just a few minutes' walk.
Very Good
948 reviews
8.4/10
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HK$326
per night
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8.4/10
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WWanghaoyanI keep extending my stay here; I've really gotten used to it. The pillows are a bit too soft, but that's a minor flaw. The service is decent, and they're quite friendly towards Chinese guests. The location is on the quieter side, and it's super close to the outlet mall – just a few minutes' walk.
SSeddy_xoxoAs it was my first trip to Korea, I was trying to work with the cost of a solo traveller so I booked in Suwon even though it was because I was the cheapest hotel. I can find that still caters to my needs. I will say that it was a way better experience than I anticipated. It was a quite a travel away from the actual major attractions in Korea, but Swan itself has such a beautiful atmosphere around the hotel I was able to maintain working out as they have a gym inside, which is so cute the laundry room, even the lounge in which word there was a kitchen microwave toaster oven. It was very accommodating, and even when I run into some issues with my door, and I was immediately moved to a different room which made me feel appreciated. Also great nightlife around the area.
JJylson JohnIt's the location and accessibility. Also, the lady on the front desk speaks English very well. Everything was seamless.
Tip: if you want to check-in early, email them a day ahead because you won't be able to if you ask them on the day of your check-in date.
WWalsStayed for 4 nights with my family. Extremely clean and tidy rooms with all necessary facilities. Room was very spacious with a workstation for home office.
Enjoyed our stay.
Location is a bit far from city centre. May not be great for travellers who wants to stay near the city centre.
VVanRExcellent stay!
Spacious room.
Breakfast to die for.
Rooftop dinner was magnificent and view stunning.
Only problem is the reception is not on ground floor - I arrived late in the evening and nobody was there to direct me - they had a sign to stare where lobby is, but it’s very confusing if you don’t know.
CChewYSIt was very good impression as my 1st times visiting in Korea because the hotel staffs were incredible friendly and helpful. However this is very difficult to get taxi as industry area. Overall is good for me and the hotel is valueable to stay.
Wwrite2jerryThe reception and guidance service at the front desk is good, and there are many dining options nearby. Suitable for business travel. There is a cafe downstairs for temporary reception.
GGuest UserWell located hotel, with big rooms that comes with a bathtub. Personally, I don’t prefer hotels with carpets so they lost one star as a result.
Otherwise, well located in the city hall area.
6670TRAVELFor a last minute booking the hotel was very accommodating. I was a bit skeptical with the first impression of the lobby giving a very motel vibe, as I went to my floor I was quite surprised as the look of the hallway was quite different than what I expected. Entering my room, I felt a very cozy and welcoming feeling (keep in mind). I do live in an apartment in another city in South Korea so I am used to the layouts of Korea apartments and I can say that the room was more of a studio type room with furniture than a hotel which for makes it more homey. Entering the room, they already provide indoor slippers. The layout with table and chairs and sink (what used to be a cooking area) gives it the studio apartment feeling. Very spacious and open and the TV (huge) is bigger than what most 5 star elegant hotels have. The bidet is on point and shower is a modern concept. They also provide a transformer for those who require or have electronics that require 110v charge.
DDrew LIt’s so hard trying to find a legit hotel and filter out those love motels that are just everywhere in Korea. This place is clean, professional and the service is great. Front desk will help you navigate taxis, airport transfers etc. Actually.. I don’t know if their English is any good… oh and bring or buy your own shampoo/conditioner/body wash. They have their own but it’s pretty bad.
The hotel is super close to a massive department store which sits above the subway. AK plaza.
Valet parking available(valet is pretty standard in Korea and not a luxury service). Rooftop has a cage for practicing your golf swing. Fully fitted out gym not those paltry 2 running machines and 1 dumbbell ones you find in smaller hotels and free to use laundromat. Breakfast is okay and great if you need food early in the morning. Breakfast options nearby are limited to convenience store food and those egg toast things on the street for W5000.
Will stay here again.
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