I love the sea view. Great place for relaxing.
Nevertheless, feel a bit discomfort when the check-in counter requested for the booking no. when after giving my IC.
When I said can't u trace it? The staff said, ”Kalau saya salah bg bilik nanti puan marah saya pulak.”
I found his remarks and tone were inappropriate.
Other than that, i love the sea view.
I had the opportunity to stay at Zenith Kuantan, and overall, it offers a comfortable and pleasant experience suitable for all types of travellers, especially families.
🧼 Cleanliness – 4/5 (Good)
The rooms and hotel areas are well-maintained, clean, and tidy. Although there is some room for minor improvements, the overall cleanliness standard is still solid and comfortable.
📍 Location – 5/5 (Excellent)
The hotel’s location is its biggest strength. Situated in a strategic area close to the city centre, shopping malls, and plenty of dining options, it’s perfect for guests who want easy access to various attractions and amenities.
👨💼 Service – 4/5 (Good)
The hotel staff are friendly, helpful, and welcoming. Check-in and check-out processes are smooth. While response times could be slightly improved, the overall service quality is good and satisfactory.
🏊♂️ Amenities – 4/5 (Good)
The facilities—including the swimming pool, gym, and other amenities—are in good condition and well-maintained. Families will appreciate the available features. Still, there is some potential for upgrades to enhance the overall experience.
⸻
🎯 Overall Verdict
Zenith Kuantan is a solid hotel choice with an excellent location, good service, and a clean, comfortable environment. It suits families, couples, and solo travellers who want a balanced stay with easy access to the city.
If you’re looking for a well-equipped hotel in a convenient location, Zenith Kuantan is definitely worth considering.
The unit rented look exactly the same as per photos in the website. The unit is very clean and comfortable. Just the right place for a short getaway. Shops nearby provide various food choices. But to have more varieties, will need to drive to Gohtong Jaya nearby or further uphill to the Premium Outlet or Highland resort.
The stay location was okay, but there were several issues that affected our experience. The lift access card was very insensitive, and we had to ”gosok-gosok” it repeatedly just to get it to work — even the staff acknowledged this workaround.
The bathroom flooded whenever we took a shower, and the water heater didn’t work even after leaving it on for over 30 minutes, as instructed. How it affects if bringing kids or elderly.
There was no air conditioning, only a fan. Also, the hanging bed lamp kept swinging and hitting the wall when the fan was on, creating an annoying noise.
We hope these issues can be improved for future guests.
The Chateau is a family friendly resort, it is also a great place for events like weddings or celebration.
When you arrive to the chateau, it feels as if you were in a fairy tale, castle in the woods. The condition and maintenance of the chateau is awesome, very cozy yet grand at the same time. The staff are very friendly and welcoming to their guests, providing top notch service. There are many different locations to explore and activities to do around the facilities, which make the stay a very eye opening and entertaining one. The room was beautiful, interior design to perfection, very comfy and clean, definitely had a good rest. The food provided at the chateau, one mouth watering meal, it definitely satisfied our taste buds.
Overall the experience at this hotel was fantastic, one that I would recommend to many. I would definitely come back again in the future.
Had a 5D4N stay. Nice paranomic view from hotel room balcony. Got shuttle bus service with a RM7 per pax and it's scheduled at every hour, but I didn't take this. Opted for Grab instead, which took ages (once waited for an hour) to get one especially from First World Hotel back to hotel though the distance is about 15-20mins ride only. No drivers wants to take up unless I opted for higher range pricing then I'll be able to get it within 5mins time. Not that convenient but for the sake of the view. Shower water pressure was strong but the drainage was always choked. Pretty brainless to have a drainage near the bed area! First nite had to endure the smelly drainage stench. Bed & pillows comfort level was not bad though. Provision shop located just at level 1. Indoor pool seems not bad.
It was as reviewed by others, cleanliness is acceptable but towels and even the sofas needs to be properly cleaned or replaced. It looks worn out and stained. The aircon was leaking on my first night, changed to another unit and realized there is inconsistencies with amenities. The 1st unit have more TV channels than the 2nd(probably due to technical issue), but the 2nd unit have a microwave and basic kitchen ware while the 1st unit do not. I could understand if this is Airbnb, but this is ‘Swiss Garden’, and is much more expensive with the same unit from Airbnb.
But overall it wasn’t too bad. Great improvement on the service lift, it wasn’t slow at all as complaints before, and parking was easy without needing to verify daily.
The room was clean and the location is great. The staff were very friendly and helpful. Breakfast buffet had a lot of variety, though the taste was just average. Overall, it’s a nice place for quality time and you can definitely spend the whole day at the hotel.
Most of the thing is good but need to improve as 5 star hotel. Breakfast is ok but don't have so much foods. Cleaness should be better. Overall experience is great. For kids not have enough facilities and game and is a boring place.
Loved the stay, nice hotel, nice ambience, but hope i checked in earlier cause we ended up getting 2 single bed and not king bed because no available rooms anymore :((( breakfast buffet was okay, the spaghetti, cereal and porridge needs improvement, the others are delicious especially the homemade peanut butter, to die for!!! Loved it, wish I could take it home with me. Overall, it’s a nice stay.
Very Good
971 reviews
8.5/10
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8.4/10
Very Good
GGuest UserIt was as reviewed by others, cleanliness is acceptable but towels and even the sofas needs to be properly cleaned or replaced. It looks worn out and stained. The aircon was leaking on my first night, changed to another unit and realized there is inconsistencies with amenities. The 1st unit have more TV channels than the 2nd(probably due to technical issue), but the 2nd unit have a microwave and basic kitchen ware while the 1st unit do not. I could understand if this is Airbnb, but this is ‘Swiss Garden’, and is much more expensive with the same unit from Airbnb.
But overall it wasn’t too bad. Great improvement on the service lift, it wasn’t slow at all as complaints before, and parking was easy without needing to verify daily.
AAnonymous UserRequest away from lift, Nah !!betul2 depan lift, bising!! Cerek dan pengering rambut tak dpt digunakan.. tak berfungsi, mcm shorting bila guna..Harap pihak hotel boleh upgrade hal2 bilik hotel..tuala pun rasa boleh tukar , Dah koyak
Rabak🥹
GGuest UserThis is our 3rd time booking for this hotel. Unfortunately, we are not so pleased this time. Lift at Tower was not working well during check out time which was very stressful as many people need to use during that time. Only one lift is working out of the 4 lifts. We ended up using the cargo lift.. Housekeeping did not clean our room on day 2.
TTaogehWe had a wonderful stay at Cameron Highland Resort. The service was excellent, and the staff were very friendly and welcoming. Breakfast was a highlight – everything is freshly cooked to order from the menu, so the food came hot and delicious. Truly a delightful experience, and we will definitely visit again!
KKAI YANGfirst ever trip to cherating and decided to give this place a try despite mix reviews by experienced guest. here's my take:
we are 6 pax staying at the forest semi detached villa with private pool. the resort is indeed old already and need proper maintenance. insects are plenty in the jungle so repellent is a must to bring. hotel cleanliness is not up to my expectation - for the price we paid for this 3d2n trip. the private pool is nice, but needs a proper cleaning at the pool water. staff attitude is great. hotel breakfast is slightly above average as well, considering the location at cherating where food options are rather limited dining out.
QqttyaaLoved the stay, nice hotel, nice ambience, but hope i checked in earlier cause we ended up getting 2 single bed and not king bed because no available rooms anymore :((( breakfast buffet was okay, the spaghetti, cereal and porridge needs improvement, the others are delicious especially the homemade peanut butter, to die for!!! Loved it, wish I could take it home with me. Overall, it’s a nice stay.
AARdika MEI had the opportunity to stay at Zenith Kuantan, and overall, it offers a comfortable and pleasant experience suitable for all types of travellers, especially families.
🧼 Cleanliness – 4/5 (Good)
The rooms and hotel areas are well-maintained, clean, and tidy. Although there is some room for minor improvements, the overall cleanliness standard is still solid and comfortable.
📍 Location – 5/5 (Excellent)
The hotel’s location is its biggest strength. Situated in a strategic area close to the city centre, shopping malls, and plenty of dining options, it’s perfect for guests who want easy access to various attractions and amenities.
👨💼 Service – 4/5 (Good)
The hotel staff are friendly, helpful, and welcoming. Check-in and check-out processes are smooth. While response times could be slightly improved, the overall service quality is good and satisfactory.
🏊♂️ Amenities – 4/5 (Good)
The facilities—including the swimming pool, gym, and other amenities—are in good condition and well-maintained. Families will appreciate the available features. Still, there is some potential for upgrades to enhance the overall experience.
⸻
🎯 Overall Verdict
Zenith Kuantan is a solid hotel choice with an excellent location, good service, and a clean, comfortable environment. It suits families, couples, and solo travellers who want a balanced stay with easy access to the city.
If you’re looking for a well-equipped hotel in a convenient location, Zenith Kuantan is definitely worth considering.
EElise LiewHad a 5D4N stay. Nice paranomic view from hotel room balcony. Got shuttle bus service with a RM7 per pax and it's scheduled at every hour, but I didn't take this. Opted for Grab instead, which took ages (once waited for an hour) to get one especially from First World Hotel back to hotel though the distance is about 15-20mins ride only. No drivers wants to take up unless I opted for higher range pricing then I'll be able to get it within 5mins time. Not that convenient but for the sake of the view. Shower water pressure was strong but the drainage was always choked. Pretty brainless to have a drainage near the bed area! First nite had to endure the smelly drainage stench. Bed & pillows comfort level was not bad though. Provision shop located just at level 1. Indoor pool seems not bad.
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