Great location which just in fromt of East Coast Mall. The room is nice, comfortable and spacious to stay.
I stayed here during Ramadhan, so it’s easy to get food for Iftar at the shopping mall. The hotel also provide Sahur with variety of foods. However, the room can be improved especially in the toilet which got some black stains. Overall, I enjoyed my stay here and will repeat again.
This beachfront guesthouse truly excels in both the guest experience and its management. It boasts stunning sea views, with clean, well-lit rooms; some even offer direct sunset views over the ocean. The front desk and room service teams are professional and courteous, handling check-ins, luggage storage, and in-room requests promptly.
The property is well-designed with excellent facilities for families and vacationers, and the beach is just a short walk away. It's an ideal getaway for families, couples, and friends. Overall, the stay was comfortable and offered great value for money, reflecting excellent operational standards. It's definitely a place worth revisiting and recommending.
Hotel near Teluk Cempedak,Kuala Kuantan100% of visitors choose this area
YYANGSONG TEO2026.02.22
We recently stayed at Hyatt Kuantan and, unfortunately, the experience did not meet the usual standards I associate with the Hyatt brand. While the property has a good location and overall potential, the hotel itself appears somewhat aged and clearly in need of refurbishment and modernization. The F&B offerings lacked creativity and refinement. The menu selection felt rather basic, and the presentation and variety did not reflect the elevated dining experience typically expected from Hyatt properties elsewhere. There is definitely room for improvement in both quality and innovation. Front desk communication was another area of concern. Response time was slow, and coordination appeared inconsistent, resulting in unnecessary waiting and minor confusion during check-in and inquiries. Housekeeping standards were also below par — room upkeep felt average at best, with details that were not attended to carefully. Overall, while the hotel may still serve as a functional stay option in Kuantan, the level of hospitality and service fell short compared to other Hyatt properties I have experienced. With proper upgrades and service improvements, the hotel certainly has the potential to better align with Hyatt’s usual brand standards.
My stay at this hotel was, overall, very satisfying. The entire process, from check-in to check-out, went smoothly, leaving me with a great impression of my accommodation.
First off, the hotel's location is incredibly convenient, with easy access to transportation. There are also plenty of restaurants and shops nearby, making daily commutes and dining a breeze. Upon entering the lobby, I was greeted by a clean, tidy, and comfortable environment, exuding a quiet and welcoming atmosphere. The front desk staff were very friendly and efficient with the check-in process, patiently answering all my questions, which I found very thoughtful.
I was also quite pleased with the room. It was clean and well-maintained with a sensible layout. The bed was soft and comfortable, ensuring a good night's sleep. The in-room facilities were comprehensive, with the air conditioning, hot water, and Wi-Fi all working perfectly and conveniently. The cleanliness was also excellent; everything looked neat and fresh, making for a reassuring stay.
Furthermore, some of the hotel's amenities added to the positive experience. The breakfast selection was quite varied, offering both simple Chinese dishes and some Western options, and the taste was pretty good. The restaurant environment was clean, and I found it quite relaxing and comfortable to dine there in the morning.
Of course, there's always room for improvement, for example, better soundproofing would be ideal. However, overall, my stay was still very pleasant. From the environment and service to the overall value for money, everything met a very satisfactory standard.
All in all, it was a comfortable and enjoyable accommodation experience. If I have the chance to visit this area again in the future, I would still consider choosing this hotel and would happily recommend it to friends looking for a place to stay.
The hotel is located right next to the beach, offering a relaxing resort atmosphere. It has been refurbished, so everything feels modern and comfortable.
The service from the staff is excellent, making the stay even more pleasant. There are also plenty of food options nearby, so you don’t have to travel far to find something to eat.
Free parking is available, and valet service is also offered starting from RM68 per day for cars and RM48 per day for motorcycles.
The swimming pool is clean and comfortable, though proper swimwear is required.
Overall, I am very satisfied with my stay and would recommend it for a relaxing beachside getaway.
We had a wonderful stay at this apartment! The unit was very clean, spacious, and comfortable ,perfect for a short getaway or even a family stay. The interior was modern and well-maintained, and all basic facilities were complete and functioning well.
We had a very enjoyable stay at the AC Marriott Hotel. The pillows and bed were incredibly comfortable, allowing me to sleep soundly throughout the night. The breakfast spread was quite simple, but it was sufficient and satisfying. The staff were highly professional and showed excellent hospitality. I will definitely be coming back again.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion.
The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out.
As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious.
The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
Good experience, room is big and clean. There is also a paid shuttle service to First World, which makes us convenient.
Hotel stuff (the young man) is great and very helpful.
However the other stuff (the young girl) is a bit hard to communicate, but can see she is trying her best to help.
There is also a gym room there.
The exterior of the hotel appears quite old, but the rooms are clean, neat, and well-maintained. The main highlight of this hotel is the mini water park and swimming pool, which are a big hit with the kids. They had a great time, making it a fun and enjoyable stay for families.
Very Good
85 reviews
8.2/10
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8.9/10
Very Good
MManmanlyThe hotel felt like a quiet, secluded haven. We booked a beach villa, and they even accommodated our request for a room with a great view. There were many sharks by the jetty, and we could snorkel right outside our room to see plenty of fish and small sharks. The hotel food was good, though a bit pricey. The room design was truly impressive, with front and back doors offering different views, and we even saw many playful monkeys. The cleanliness was absolutely spotless! It also came with a separate vanity table, which turned out to be perfect for our child's homework.
The only letdown was the spa. For a hotel that markets itself as a spa destination, the spa rooms were chilly and damp. The therapist was simply awful; she even stopped massaging me when I fell asleep??? I definitely do not recommend getting a spa treatment at this hotel.
LLV20The room is clean and spacious with comfy bed. They have heated pool too but if you ask me will i come again? the answer is probably No. Its not cold, not foggy.The hotel is located below gohtong jaya.
Reason: Parking is limited, to access the pool is like a maze, i was from wing D and going to the pool is so complicated. Small swimming pool and mostly pack. Breakfast was average, the dont have the special teh tarik that i usually get in other swiss garden hotel..The egg station has long queue.
What made me unhappy the most is they only provide one shower gel and when i called in to request for another, they did not bring it at all. Disappointed..
AAriel NajmiReview: Copthorne Cameron Highlands
Stayed here after booking through Trip.com and managed to get a really good price, definitely worth it for the value.
The highlight of my stay was the beautiful view from the balcony. The scenery was very calming, especially with the cool Cameron Highlands weather – memang best untuk relax. The room was comfortable and spacious, plus having a bathtub made the stay even more enjoyable.
Check-in and check-out process was smooth and hassle-free. Staff were friendly and easy to deal with, which made everything more convenient.
Parking was also easy to find, which is a big plus. The location is very strategic as it is close to Kea Farm and other attractions, so senang nak jalan-jalan without needing to travel far.
Overall, the hotel offers a peaceful environment with nice views, good facilities, and a convenient location. Definitely a good choice for a short getaway in Cameron Highlands.
Rating: 8.5/10
WWanee ZulkifliMe and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
GGuest UserThe unit is new, clean and spacious, especially suitable for families or group stays. Facilities are quite complete (kids play area, pool, etc.), and the view from the room is really nice. Location is also convenient with a covered walkway connecting towards Genting area
However, a few things to note: Check-in can be VERY slow during peak periods; Some guests reported hot water / water pressure inconsistency. Overall, it’s a comfortable and family-friendly stay, but service and maintenance still have room for improvement.
HHAFIZAH BAHRINThe hotel was dirty. When I checked in around 3 p.m., there was hair in the room and the bathroom had an unpleasant smell. The staff were quite unfriendly and did not explain things properly. Lastly, the hotel felt creepy and uncomfortable. 🥲
DDorisExcellent service , sales manager Sarah , offered faboulous service , Christmas brunch in picnic ground near by Boh tea plantation . Beautiful view good tourist guide Madi- a naturalist , give us lots of knowledge in this highland . F n B manager Ravi arranged good local food . This is one of our best stay, enjoy excellent hospitality from the hotel
书书豪This accommodation feels a bit older compared to when I stayed a few years ago, but the price has also significantly decreased, making it a reasonable and fairly good value for money option given its current rate and overall facilities.
I stayed on the 29th floor this time, primarily to experience being surrounded by mist, which was indeed a unique and rather special highlight of this place. However, the dining options around or within the hotel are quite limited.
The only thing that really impacted my experience was a connecting door to the adjacent room, which had poor soundproofing. Around 1 AM, I could clearly hear a man and two women talking in the next room, which disturbed my sleep. If you prioritize quietness, I'd recommend confirming the room type with the hotel beforehand.
GGuest UserKasturi truly feels like a dream come true …the calm atmosphere, the thoughtful facilities, the variety of food options, and the beautiful interior design… I loved every bit of it
BBernard VoonThe hotel located in Tanah Rata can be accessed from the crossroad near the police station. While it is quite convenient location, certain time of the day the traffic flow is blocked from certain directions which makes access difficult.
The room is relatively clean. Extra bed was provided as we had 3 adults sharing 1 room. The extra bed was not so comfortable and i would recommend max 2 person a room.
The breakfast buffet is simple Malaysian affair. Nothing fancy. The hotel has ample parking space.
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