GGuest UserThe hotel was nice convenience was great everything was within walking distance but what I didn't like was the paying for parking if I'm already staying.
廖廖The hotel rooms are quite spacious and comfortable, but compared to high-end star hotels, the facilities are average and the price/performance ratio is not bad. It is suitable for family travel!
HHardnettThe service at the hotel was good the hotel was around all the food places to eat the room was so clean When I come back to New Orleans I’m going to book the same hotel
ZZHENG YAOThe hotel is just above the casino. There is no need to say that it is magnificent. Just eat, drink and have fun in the casino, but the traffic to go elsewhere is a problem. You have to drive by yourself.
GGuest UserThe hotel is recently renovated, so everything is relatively new.
Booked a corner suite which was more expensive then regular to have more space and better view. I guess many hotel chains have the policy of giving worth rooms to guests that book through third parties like Trip.com. They gave me room on the fourth floor, so instead of nice cityview as was on the picture I got an ugly one to the construction site and parking with homeless people wondering around. See picture attached, Besides the room was supposed to be bigger than the regular one and it formally was but the layout made it useless as there is just some weird corridor which makes part of the room. So do not overpay for corner suites, it is not worth that.
Had issue with the stuff. The clock in the room was showing wrong time. Couldn’t fix it myself. Called the reception, they send a guy who after 20 min couldn’t do anything and just said sorry there nothing he could do. When insisted the issue to be reported to the management, the guy started calling someone telling the story with a rude language using all types of F words in presence of my 11 y.o.! Eventually the watch was fixed but the way they service clients is outrageous.
Lastly I had 12 pm check out time for my reservation but the receptionist told me it is 11 am.
MMadison Carolyn KateCheck in was easy and staff was friendly. The hotel is only a 5 min drive from the airport. They have a shuttle that goes to/from the airport every hour. You will need to call or email after booking to get the shuttle times if you plan to use it.
AAnonymous UserThe hotel was very clean and the bed was very comfortable, and I was able to enjoy a good sleep. The hotel was professional and warm, and every detail was careful. I strongly recommend this hotel to all those who are looking for a place where to feel well and rest fully.
AAnonymous UserThe location of the hotel is OK, close to Pompeii Street in France. The breakfast in the hotel is very ordinary and very simple. The lighting is dim and the setting is also old. The street restaurant outside the hotel is still worth recommending. You must try the oysters. The Mexican food is not bad either. According to Americans, New Orleans is the best place for American food. I have been to many places in the United States and my actual feeling is the same. Raw oysters are worth a try.
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