Firstly the staff, they are all really lovely and cannot do enough for you. When we checked in we realised that we had accidentally booked the wrong week! But this wasn’t an issue as we were given a better room for the same price! In fact, we actually enjoyed our stay that much we ended up staying for 14 nights! The location is great, there’s plenty to do, lots of great cheap restaurants and the beach is less than a few minutes walk. Initially it was hard to find as it’s placed in an old shopping centre on the 2nd floor. We took the escalators but there is also a lift. Once you get inside, the secure front door the reception is modern and clean, 24hr help is always available and the rooms lock with a physical key. You get way more than you’d expect for the price. Modern clean rooms with refurbished en suite with rainfall shower. Hot water at all times and reliable WiFi. Tea and coffee 24/7 too! And breakfast everyday until 11am!! Every 3 days we got clean towels, fresh sheets and the room was cleaned. Some guests have complained about the noise from the charaoke which is on the same floor but our room was the closest to this and we were never kept up, the latest would could just about hear it was 23:30 but this was on a Saturday night! The only downsides, albeit small, were the lack of variety at breakfast, lack of natural light in the rooms due to the windows facing into the shopping centre so the curtains should be closed, and the WiFi was a bit slow, but only noticeable if streaming HD videos, for general web surfing it was more than capable! Overall me and my partner were very happy with our 2 weeks we spent here, we felt very safe and relaxed and you can’t argue with the price! It saved us a lot of money on our 6 month trip and was one our favourite place we stayed in Penang! Thank you once again, if we are ever in Malaysia again we will be sure to visit :)
40 Reviews