Bentonville Homestays

The hotel is approximately 20 minutes drive from the XNA northwest airport of Arkansas. The hotel will have a free shuttle bus. When booking a hotel, you can indicate the flight and arrival time, and the pick-up request in the remarks. However, flights in the United States usually go ahead of time. When you arrive, you will call the hotel immediately, so that the car that arrives at the checked baggage hotel is almost there. The name of the hotel on the hotel's pick-up car is very clear and usually stops at the location where the taxi is parked. The hotel room is large and comfortable. There is a coffee machine and free coffee. The breakfast at the hotel is very good and the standard American hotel breakfast. After check-in, check with the registered hotel staff to send the airport departure time.

Given the reputation of the 21C Hotels, we were expecting a much nicer, much more comfortable experience. I do want to say that the hotel staff was very friendly and very nice although other than check-in, we did not really have a reason to interact with them. The oddest thing about this hotel is that there is no place to park! You cannot drive up to the front entrance to unload luggage. There is a city parking structure behind the hotel but there is no direct entrance from the parking into the hotel so one has to walk around the block just to get back to the front door. One of the staff came out to help with our luggage (while we were parked on the street) and the poor guy had to literally lift the luggage cart from the street onto the sidewalk because there isn’t even a sloping handicap portion of the curb to roll the luggage cart. The management needs to re-vamp its website to state clearly that when you book a “bed and breakfast” package you are not really getting that—-breakfast is not served Monday, Tuesday or Wednesday and the grab and go breakfast—which is available to anyone staying there—consists of some apples and granola bars. Not impressive. Breakfast is served on Thursday and Friday with brunch on Saturday and Sunday. The website should state exactly what one is getting and it does not. The hotel, despite its few art installations, is cold and austere looking and feeling. Our room was oddly shaped and badly designed with random floor lamps which provided almost no light and a large entry hall with no lights at all. There was one very uncomfortable chair and one table placed next to a chaise lounge which was pushed up against a cold floor to ceiling group of windows. There were no comfortable chairs in which to sit to do computer work at the table. And the beds were also uncomfortable with lumpy hard pillows. The hotel looked clean and our room and bathroom were clean and we truly appreciated the mask mandate. We had planned to stay a few nights, but because the beds were so uncomfortable and the room so dark, we checked out the next day and went to another hotel.

Hotel located near attractions like Walmart Museum and approximately 50 mins drive from Eureka Springs. This is a great hotel to stay if you are planning to visit Eureka Springs for the day. The rooms are clean and well maintained. The rooms offer amenities like a fridge, microwave, plates and cutlery. They also have a coffee machine in the room with free coffee and tea. The hotel also offers a good breakfast and vary during the weekend and weekdays. The staff at the hotel is very friendly and provides very good customer service. The only thing that bothered me during the stay was that the room tend to get hot during the night. I am not sure if the hotel turns off the air conditioning at night. However, overall, this hotel can be recommended to anyone.