Homestays in Worcestershire, United Kingdom

Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often

Booked Baldwin House for a stay over as we booked a family trip to West Midlands Safari Park with myself my wife, 4 year old and 6 month year old baby Having visited the park during the day and had dinner we headed to the hotel at approximately 10pm not knowing last check in was at 8pm as this wasn't made obvious - an easy oversight. I called the hotel when we got there as it looked closed and the phone was answered by the owner Dave with a very rude Yes!?. I ignored this, and asked why the hotel was closed and he began to rudely explain how the hotel in closes at 8pm and I am lucky he is even answering the phone! So I apologised profusely to which he said, Yes you should be! he then said you are lucky you have a baby with you and proceeded to disconnect the call! He then came down and opened the door and shouted at me saying ”Where's the rest of them!” at the point I felt I had been disrespected enough and was ready to turn back or find another hotel, but had to think of my 6 month old. We then grabbed our things and came to the front desk where matters got worse! He saw my 2 children and said the rooms only booked for 1 child! and I explained I can show him the booking, he said ”You can show me what you want, I don't care!”. After 5 mins he realised that I was correct and the booking was for 2 children on his system. He then said I didn't book with ********** and told me I booked with *******! I said the booking comes across as ******* but he called me a liar!

Nice looking pub with lovely river opposite Accommodation was round the back with separate door to enter which had a key code lock where a key to enter is stored in a box this was explained to us as the pub shuts early due to low season. We returned around 11:30pm put the code in and no key was in the box we then had to call an emergency number and somebody had to travel to us to let us in a bit inconvenient for both parties I’m just glad I wasn’t on my own as it’s in the middle of nowhere Rooms were fine bed clean etc but I think it should state very clearly that the rooms share a bathroom as I didn’t notice that and would not have booked knowing this , the apar**ent they have though is lovely and has ample room and it’s own bathroom. Beer was good Breakfast next morning was fine not worth though the £25 for 2 people as you get a cooked breakfast with tea or coffee that’s it it’s just brought to you no buffet option or juice cereal etc and some of it was a bit cold Staff were fine I would stay again as to be honest what we paid wasn’t a lot but I’d prefer to pay a bit more and have my own bathroom I’d also recommend just having a coded door not a key in a box as I gather this problem will happen often