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We stayed in The Double Queen Bungalow room number 14. The pictures ARE NOT HONEST. They purposely made it look WAYYYYYYY BIGGER with manipulative editing of photos. So that’s a VERY Los Angeles slumlord type of thing to to. Exactly what we drove away from but here we are. The bed linens + pillow covers “looked clean” but smelled like stale dirty water + dirt & sweat not being properly cleaned & sanitized off the sheets from PREVIOUS STRANGERS. That was so gross to me. No excuse. I killed 4 spiders throughout the night that I noticed pop up all along my bed! Hell no. The shower didn’t work. We turned it on, it filled up the tub instantly & no matter what way we flipped the old (unmarked) switch for the drain, it WOULD NOT DRAIN. And the bath was clearly not cleaned before we got there as it had small bugs, dirt, dust, and hairs come up to the surface of the water that clogged up the tub. So we had to go back home DIRTY after all our hikes. Gross! The chairs & table right outside our window. FOR OUR BUNGALOW was taken over by three men who literally just rudely took it over while they had their own entire larger table for THEIR BUNGALOW. They LITERALLY FACED OUR WINDOW & had all these devices & phones FACING US. 2 women alone. They also had a big dog that was BARKING (violates policy) that prevented us from being able to take our senior dog outside to the restroom and stayed stuck in our rooms until those men left! Our senior dog turning 17 is THE REASON we came here! That was super disturbing & ugly to me. That’s not very Ojai. I wish the staff could have directed them to their own table but they did nothing. It’s not my job to make sure guests feel safe & have privacy they paid for. I feel like we are owed some of our money back for that but we didn’t want to make it a big deal as it we didn’t want more of our time ruined with possible retaliation or rudeness from the staff. So that’s why I’ll leave this honest review instead. There’s also a dude doing ****** in the open STEPS AWAY FROM YOUR ROOM on the sidewalk across the way. So we are definitely coming back to Ojai but NEVER coming back to this hotel. They need to lower their prices for sure. I feel like they care less about ppl who book less expensive (still too expensive) rooms.

The hotel is in total disrepair. To start, the people at the reception were totally dirty and badly presented. Then, the room. It had a bed four feet above the floor: a dangerous setting for people that may need to go to the bathroom in the night, or just to get on and off. The room had an smelly, old, and poorly working air conditioner. I tried to open the window, no screens!! The bathroom so old, with furniture that was broken, no drawers could be open. The rug of the room was super dirty and the two chairs that they had were so dirty that I was concerned to set on them. The room is supposed to have a desk, and they did: an old desk, very dusty, small, and with no chair to bring close to it to work. The towels and pillow were old, smelly, lumpy. The breakfast was the worst that I had seen and experience. This was the worst trip I ever had, and it is a shame of this people to rent places like that. I saw the image on expedia and it looked ok. But now I know it was a set up and what they offer is very different and low quality. They should close the place!