Hot Springs Hotels in Hainan, China

Not great value for money, and the overall experience was pretty mediocre. The fact that the island was reclaimed from the sea, and the various buildings on it, are quite astonishing, but it's a real shame how many areas are neglected and falling into disuse. With over 5,000 rooms, the hotel had a high occupancy rate during the holiday, making the lobby feel like a chaotic market, packed with people and incredibly noisy. There were significant delays for check-in, and breakfast was practically a free-for-all, with extremely poor food quality. Room cleanliness was terrible; there were scratches all over the walls, and the bed runner was damaged and still had dried food crumbs from the previous guest on it – makes you wonder how long it hadn't been washed. The room itself was tiny, and when I asked for an extra pillow, I was told they didn't have any. We were a family of one adult and two children, both around six years old, but were told we had to purchase an additional child's breakfast, as two small children couldn't count as one adult. For nearly 600 RMB a night, with nothing included, it really wasn't worth it.

This is a really comfortable hotel. Every time I visit Haikou, I make sure to stay here for a night. The main reason is their amazing 830-meter deep hot spring directly in the rooms – a soak there just melts away all the fatigue. The rooms are spacious and bright. Plus, the hotel is very close to the Qilou Old Street, just a short taxi ride (minimum fare). There's even an airport shuttle nearby. It's truly great.

This hotel is very close to Qixianling National Forest Park, making it perfect for a hot spring getaway after a hike. The hotel environment is fantastic, with lots of tropical plants, truly a natural oxygen bar. The infinity pool offers incredible views that are truly refreshing. There are two outdoor hot spring areas with many pools, but during the off-season, only one or two are open. The staff mentioned they could open more if requested, but I found the private hot tub in the room to be perfectly fine. The water temperature was just right and very comfortable. Breakfast is plentiful, but try to go early; it gets quite crowded after 8:30 AM. The air humidity is high, so remember to turn on the humidifier once you get into your room.

Our stay was incredibly pleasant from start to finish. The butler, Zirong, provided exceptional and attentive service. They proactively introduced us to the hotel facilities, highlighted key attractions nearby, and informed us about various complimentary benefits. Before heading out, they thoughtfully advised us on peak times for morning/evening excursions and buffet dining, which helped us plan our schedule efficiently and avoid queues. Throughout our stay, they were consistently kind and responded promptly to all our requests.

I originally chose this hotel because it was 'about to become a Fairmont,' and even though the sign outside no longer says that, my overall experience far exceeded my expectations. The hardware was particularly surprising: the hotel extensively uses carpeting, both in the rooms and public areas. Knowing that maintaining carpets in a high-humidity, high-salinity coastal area is extremely difficult (most seaside hotels opt for wood or tile floors – I still remember the indescribable smell at The Royal Begonia, a Luxury Collection Resort, Sanya), the carpet condition in my room this stay was excellent. It's clear they put a lot of effort into maintenance, especially for a hotel that's already nearly 20 years old (or even older?). Check-in was seamless (I didn't catch the name of the kind lady who helped me). There was also a follow-up call to the room after I settled in, which very few hotels do. While the hotel's pool isn't huge, it's very well-designed, encircling the garden with both deep and shallow areas. Seating is well-spaced out (unlike the packed rows at Sheraton, for instance), offering a genuine resort feel where guests can relax without disturbing each other. Swimming and sunbathing there were very pleasant. From the pool, you can walk out to the seaside boardwalk, which leads all the way down to Wuyuanhe National Wetland Park. It's perfect for an evening stroll or a morning workout. Coming back from a run along the beach in the morning and then soaking in the hot spring really brings on that holiday vibe. Even though it hasn't become a Fairmont yet, the hospitality lives up to the 'Royal Service' mentioned on the phone. Thank you for the hospitality, and special thanks to Megan for her thoughtful touch. For someone who loves carpets and a resort atmosphere, this is a place in Haikou worth relaxing at, and I'd definitely want to come back again.

The hotel has a great environment, it's close to Yalong Bay, and features small animals, hot springs, and a kids' play area. It's quiet and comfortable, the rooms are very spacious and clean, and the service is excellent. It's perfect for families with children.

My stay was very pleasant. The room was clean and comfortable, and all the facilities were complete and worked well. The breakfast buffet offered a wide variety of dishes and was well-balanced, a true delight for the taste buds. Our housekeeper, Julia, was friendly and responded to our requests quickly and efficiently. Consumables and any other items we needed in the room were replenished as requested. Her service was truly professional.

My stay at the Haikou Marriott Hotel was a comfortable experience overall, with quality evident in every detail. The hotel is located on the West Coast, close to a shopping mall and transport hub, making it very convenient for both shopping and sightseeing. The lobby has a simple yet grand Chinese-style decor, with a subtle fragrance that soothes the mind. Serena, the concierge, was attentive to all my requests during my stay. The room was spacious and bright, the bedding was soft and skin-friendly, and there was a selection of pillows, ensuring a great night's sleep. The bathroom had a separate wet and dry area. The breakfast buffet offered a wide variety of choices, combining Western and Chinese hot dishes. This hotel is suitable for both business trips and leisure travel, offering good value for money. I would definitely choose to stay here again on my next visit.

This was by far the best stay I’ve ever had in Haikou. First, the staff were absolutely amazing. I messaged the day before to ask if there was a cake shop nearby, since it was my wife’s birthday. When we arrived at the hotel, they not only provided a cake for us free of charge, but also upgraded our room to a top-floor sea view room—completely complimentary. The room itself was spotless and beautiful. The swimming pool was a short walk from the hotel, but very nice, and the hot springs and fish spa were truly relaxing. We also tried the buffet for just 198 RMB per person, and it was well worth it. The food was excellent—the sashimi was fresh, beer and wine were included, and the variety was broad. We thoroughly enjoyed it. Overall, this was an amazing experience, and I would recommend this hotel to anyone visiting Haikou.

Very satisfied with the convenient location for sightseeing. The room was comfortable, clean, and relaxing. The facilities were excellent, and the toiletries were easily accessible. The front desk staff provided friendly service with a smile throughout our stay, which was a huge plus.