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Top rated hotels in Quintana Roo

Aloft Cancun

Aloft Cancun

4/559 Reviews
Zona Hotelera
Location was great. Close to everything. Service was great. Not all inclusive, only served breakfast, the same things daily. The hotel lobby has a small bar area that served drinks from 11am to 11pm for free. The week we stayed obviously was a bad week. The elevator always reeked of ****. We could not enjoy the pool due to the **** smell and the loud obnoxious music the other hotel guests were playing. Loud guests every night. Had to call the front desk to get them to quiet down one night so we could sleep.
Kore Tulum Retreat and Spa Resort - Adults Only

Kore Tulum Retreat and Spa Resort - Adults Only

3.7/5104 Reviews
Playa Paraiso
My wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.
Oleo Cancun Playa All Inclusive Resort

Oleo Cancun Playa All Inclusive Resort

4.2/5115 Reviews
Zona Hotelera
Awesome 10 nights stay On arrival we were greeted and bags taken and given a glass of champagne. Our first room was right by the lift in building 1 I asked if we could be moved and this was no problem and given a room in building 2 on the 6th floor. Only problem was the window leaked when it rained but wasn’t a massive problem. After all the really negative reviews I was really concerned about staying but I didn’t need to be so worried and stressed. The food is great the bar in the lobby shut at 1am. The staff are fantastic Raul, Johnathon, Enrique Francisco, Antonio are all very great welcoming members of staff and they will keep your glasses topped up every minute of the day if they could. Mary the omelette lady was also awesome and new exactly what I wanted every day especially the day when I choose peppers and she told me they were hot hot ones lol. Sun beds are reserved very early most mornings but we never struggled to get one. Some staff are funny as in wouldn’t change small dollar notes but would do so for other people, we had to ask bar staff to change money for us. Staff in the restaurants would get us a gin and tonic the next night they wouldn’t and this is how it went on. Pool games are there to get everyone involved but your not forced to take part. We would certainly be coming back here as we loved it Thank you team Oleo for a wonderful stay and hope to see you soon
Nizuc Resort & Spa

Nizuc Resort & Spa

4.6/572 Reviews
Zona Hotelera
The hardware is good, but the service feels a bit cold and greasy (yes, these two feelings can be combined, the opposite of it is kind and natural), so the stay is not very comfortable. It is not very convenient to take a golf cart when going out for activities inside the hotel. For vacations, you have all the hardware you want, but the only thing missing is a relaxed and relaxing atmosphere, which is often the most needed for vacations. If you want to go out, you can only ask the front desk to help you take a taxi. All the people who come here are huge SUVs. They start at 20 to 30 dollars in a few minutes. The fare for a meal is more expensive than the meal.
Grand Park Royal Cancun - All Inclusive

Grand Park Royal Cancun - All Inclusive

4.3/5118 Reviews
Avenida Kukulkan
There were 29 of us!! Several had upgraded room with butler and he, (Yomelly) couldn’t have been more helpful. Anything we wanted/desired or barely mentioned, he was all over it. My group gave Grand Park an 8/10. The only thing that would have made it a 10 would be more food options. The food provided was good, the rooms and pools very nice…drinks a-plenty, love the coffee & sweets cafe!! As a travel agent, I send a lot of clients to GPR because I’ve stayed twice, I feel it is a 5 ⭐️ resort, walking distance to flea market, easy access to city bus and lots of turtle hatching going on. Felt perfectly safe and will continue to send clients to GPR.
Platinum Yucatan Princess Adults Only - All Inclusive

Platinum Yucatan Princess Adults Only - All Inclusive

4.1/5103 Reviews
This is the best value in Playa Del Carmen. The best bang for the buck especially if you’re booking on this app. Good food. Steak restaurant is great too. Everything is clean and modern although not the newest hotel. This is our go to hotel. Only complaint is they stopped including the premium tequila (Don Julio) in the all inclusive
GR Solaris Cancun All Inclusive

GR Solaris Cancun All Inclusive

3.9/5110 Reviews
Zona Hotelera
If you want the best of service, having dinner at Marco Polo with Feliciano as your waiter is a must! We ate dinner 9 nights in a row, as it is the absolute best part of our trip to Solaris having dinner together as a family! Chef serves up outstanding and tasty dishes, and don’t forget to top it off with a flaming coffee! Ask for Feliciano, it will be the best part of your trip as well!
El Dorado Casitas Royale Catamarán, Cenote & More Inclusive

El Dorado Casitas Royale Catamarán, Cenote & More Inclusive

3.8/541 Reviews
Our second time to El Dorado and we had an amazing trip. Randy at pool 26 bar gave fabulous service to our wedding group. The staff across the board was very friendly and accommodating.Randy made you feel like family! Alcohol and food you can have anywhere, so when an awesome staff embraces your family and friends, it makes the trip so much better.
Moon Palace Cancun - All Inclusive

Moon Palace Cancun - All Inclusive

3.9/5103 Reviews
My family and I spent an amazing week at the Residence at Moon Palace Cancun, we are long time members of Palace Elite but first time staying at the Residence for a special occasion: celebrating our 40th wedding anniversary. The Residence has everything that you may wish for an unforgettable vacation, it housed all 10 of our family spaciously and confortable with 4 bedrooms, private swimming pool, pool and poker table, movie theater and not to mention a great day at a 64 foot yatch. We want to specially recognize the team who made our staying a memorable one: Thank you to our butlers: Randy and Oswaldo and his manager Erik, they anticipated and covered all our needs giving every day an extra mile. Thanks to the team that takes care of the whole residence specially to Carlos. We were delighted with the private wine tasting experience where sommelier Andres did a fantastic job. As well, another memorable experience was the private dinner where the Chef indulged us with delicious dishes. At Casa Mia, her manager Angelica and Chef Diego prepared for us a wonderful welcome dinner experience. At Caribeno, her manager Carolina and the Chef pamper us during lunch times. At Trattoria, her manager and the Chef prepared a very special dinner for our group. Also, Chef Rafael Calvo continued providing us with memorable experiences through out the years.
Four Points by Sheraton Cancun Centro

Four Points by Sheraton Cancun Centro

3.6/5111 Reviews
Downtown Cancun
The all-inclusive hotel in Cancun is the main hotel. If you are traveling during the day, the meaning of the all-inclusive hotel is not great. It is better to choose this Sheraton Hotel, it is very quiet, the breakfast is very rich, and it is very convenient and safe from the American market. rest assured. Please bring your own toothbrush + slippers. Hair dryers and toiletries are available at the hotel.

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Hotel Information for Traveller

Number of hotels39
Number of Reviews 1,668
Average Price(Weekday Night)CAD 844
Average Price(Weekend Night)CAD 860