This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
Title: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
Sunway Onsen in Tambun is a serviced apartment / staycation place beside Lost World of Tambun. Many visitors stay here because it has private hot spring pools and family-size suites.
The door had a little problem but other than that everything is splendid. We were lucky to be able to watch the LWOT Christmas fireworks from the balcony. It was amazing since it’s so close to us.
I recently stayed at The Banjaran Hot Springs and had a very relaxing experience. The environment is peaceful and surrounded by nature, which makes it a great place to unwind.
The villa was clean, spacious, and very comfortable. I especially enjoyed the private hot spring and pool, which felt very exclusive and calming. The staff were friendly and attentive, always ready to help.
The food was decent, and the overall atmosphere of the resort was quiet and luxurious. It’s a good place for a short getaway to relax and recharge.
Overall, I had a pleasant stay and would recommend it to anyone looking for a peaceful retreat.
It was our favorite destination hotel. Our third visit and longest stay this time. But unfortunately, no more hot Onsen water....😭
Facility is good. The view is amazing.
But what made us return to this place was because of Onsen. Onsen water should be hot. It was just like a heated pool this time.
I don't know whatever the reason is. If they can't keep Onsen hot, that's not Onsen anymore.
It's so disappointing 😞
残念😭
It is next to the Lost World. It has a nice view but noisy due to the loud commentaries from the Lost World attraction. Rooms are good size and location is central to go to most places within 15 to 20 mins drive. McDonald’s and Coffee Bean & Tea Leaf are nearby.
Close to Lost World of Tambun, clean & 'friendly user' apartment environment, fully equipped unit with water dispenser, kitchen for a microwave & refrigerator & even a washing machine. Can accommodate up to 4 people with futon. Will come again & also recome Pd kwn2. Thank you! 🥰
We had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.
The property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park.
The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them.
Despite this, I intend to book this property again on my next visit to Ipoh.
Very Good
3 reviews
8.5/10
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8.2/10
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GGuest UserIt is next to the Lost World. It has a nice view but noisy due to the loud commentaries from the Lost World attraction. Rooms are good size and location is central to go to most places within 15 to 20 mins drive. McDonald’s and Coffee Bean & Tea Leaf are nearby.
GGuest UserI recently stayed at The Banjaran Hot Springs and had a very relaxing experience. The environment is peaceful and surrounded by nature, which makes it a great place to unwind.
The villa was clean, spacious, and very comfortable. I especially enjoyed the private hot spring and pool, which felt very exclusive and calming. The staff were friendly and attentive, always ready to help.
The food was decent, and the overall atmosphere of the resort was quiet and luxurious. It’s a good place for a short getaway to relax and recharge.
Overall, I had a pleasant stay and would recommend it to anyone looking for a peaceful retreat.
チチッチとアジーズIt was our favorite destination hotel. Our third visit and longest stay this time. But unfortunately, no more hot Onsen water....😭
Facility is good. The view is amazing.
But what made us return to this place was because of Onsen. Onsen water should be hot. It was just like a heated pool this time.
I don't know whatever the reason is. If they can't keep Onsen hot, that's not Onsen anymore.
It's so disappointing 😞
残念😭
HH4ik4lTitle: A Slice of Paradise in Ipoh! The Private Onsen is a Game Changer ⭐⭐⭐⭐⭐
I can honestly say this was one of the best stays I have ever had in Ipoh. If you are looking for relaxation, luxury, and convenience, the IWH Sunway Onsen Apartment is the place to be.
Here is why I can’t stop raving about it:
• The Private Onsen: This is the absolute highlight. Having a private hot spring tub right on the balcony is an experience you usually pay premium hotel prices for. Soaking in the natural geothermal water while looking out at the majestic limestone hills was incredibly rejuvenating. It is the perfect way to unwind.
• The View: Waking up to the view of the greenery and the misty hills is breathtaking. It feels like a retreat far away from the city, yet it is so accessible.
• The Apartment: The unit managed by IWH was spotless, modern, and beautifully decorated. The beds were hotel-quality comfortable (I slept like a baby!), and the amenities provided—from high-speed WiFi to the kitchenette—made it feel like a luxurious home away from home.
• Location: You are practically right next door to the Sunway Lost World of Tambun. It’s incredibly convenient if you are visiting the theme park. Plus, there are plenty of food options and a grocery store nearby.
• The Service: The IWH team was fantastic. Check-in was seamless, the instructions were clear, and they were very responsive to any questions I had.
I would highly recommend this to couples looking for a romantic getaway or families wanting a fun, relaxing trip. I am already planning my next trip back!
My personal rating : 11 / 10
UUmme_HaniThis was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus.
However, there were a few areas that could be improved:
Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside.
Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food.
Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished.
Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.
VVICKNESH DEVAR SELVAKUMARANSunway Onsen in Tambun is a serviced apartment / staycation place beside Lost World of Tambun. Many visitors stay here because it has private hot spring pools and family-size suites.
JJanet HonThe property offers an excellent location with picturesque views of the theme park and mountains from the balcony. The onsen and swimming pool facilities within the hotel are notably comfortable and well-maintained, particularly when compared to those at the theme park.
The primary area for improvement lies in the check-in process, which I found to be inconvenient. It required me to proactively contact the hotel or agent for instructions, rather than receiving direct communication from them.
Despite this, I intend to book this property again on my next visit to Ipoh.
GGuest UserIt's a wonderful experience to be close to nature, and the night view is stunning. The staff are generally friendly and polite. This is a great place to rest and relax.
GGuest UserWe had a really nice and comfortable stay at H&W Onsen. The place is clean, cozy, and has a very relaxing vibe. The onsen was great — perfect for winding down after a long day. It’s also a good spot for families, with a calm atmosphere and friendly host - Weng who made us feel welcome. Overall, a lovely place to stay if you’re looking to relax and enjoy some quiet time together.
SSharoenaLocation: Wonderful, walking distance to Sunway LWOT.
Unit: Wonderful stay. Overall good but the bed integrated with living hall doesn’t give much privacy. Will be good if a partition is included to separate it from the kitchen. Onsen was good, just have to be careful of the slippery tiles surrounding the pool area.
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