Hot Springs Hotels in Perak, Malaysia

This was our second stay at Sunway Lost World Hotel, and it was a much better experience than our first. We were pleasantly surprised with a free upgrade to a Classic Triple room, and having the night park passes included for both nights was a huge plus. However, there were a few areas that could be improved: Amenities: The room was clean and the linens were fresh. Unfortunately, we had no hot water in our room for both nights. Despite being told it just ”takes time” to warm up, it never did. Taking a cold shower at 11:00 PM after the night park was a major downside. Dining & Location: The hotel isn't very close to outside eateries. Room service ends around 10:00 PM, so if you return from the night park late, options are very limited. Since we visited during the Raya break, most nearby Muslim-owned shops were closed, requiring a drive to find food. Breakfast: Day one was enjoyable, but day two was a bit chaotic due to the surge of guests. Food wasn't refilled quickly enough and finding a table was a challenge and a lot of food were not refilled as it finished. Overall, a good stay for the park access, but the water temperature and breakfast logistics during peak periods need attention.

The place is clean and overlooking the park. The space is just right for 8 of us. Easy check in. Thanks for allocating two parking spaces near the lift entrance. Will be great to have bathroom slippers. The bathroom floor is a little slippery for seniors like me. Please check the water heater, the hot water supply is not consistent.

It was our favorite destination hotel. Our third visit and longest stay this time. But unfortunately, no more hot Onsen water....😭 Facility is good. The view is amazing. But what made us return to this place was because of Onsen. Onsen water should be hot. It was just like a heated pool this time. I don't know whatever the reason is. If they can't keep Onsen hot, that's not Onsen anymore. It's so disappointing 😞 残念😭

The door had a little problem but other than that everything is splendid. We were lucky to be able to watch the LWOT Christmas fireworks from the balcony. It was amazing since it’s so close to us.

The room was awesome! The view so nice. Can see whole lost world of tambun from balcony. The amenities all good except cannot cook so cooking utensils is nkt provided. But pinggang, mangkuk sudu all ada. In term of amenities, all satisfied.

I booked a 3 bedroom suite. It was spacious, very clean and with an amazing view of the theme park. Everything was perfect except for the faulty bidet in the toilet but not a big problem. The self check in and out was easy with clear instruction. 10⭐️

Location: Wonderful, walking distance to Sunway LWOT. Unit: Wonderful stay. Overall good but the bed integrated with living hall doesn’t give much privacy. Will be good if a partition is included to separate it from the kitchen. Onsen was good, just have to be careful of the slippery tiles surrounding the pool area.

A beautiful and peaceful retreat surrounded by nature. The Banjaran Hotsprings Retreat offers breathtaking scenery, privacy, and a truly relaxing atmosphere. The villa was elegant and comfortable, and the hot spring facilities were exceptional. What made the stay even better was the staff — warm, professional, and genuinely welcoming. A perfect place to unwind and disconnect. Highly recommended.

Very comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.

I love the place. Walking distant to LWOT wit ample amenities. The hot water pool is the highlight with the view of forest. So beautiful. The place is clean and just enough amenities provided.