Hotels With Airport pickup service in Hampshire, United Kingdom

Lovely friendly staff on reception and at the bar. Lots of fresh tasty breakfast options. The only negative at breakfast was that the hot water machine must have been in need of a good descale as tea was quite scaly. The room was very clean, quiet and adequately equipped. Good aircon, showers and towels. Bed was a little hard though. Lifts can be busy so tricky and c yourself on a high floor (there are 12) The other guests seemed to be mainly pre or post cruise passengers from all over the world - some looked very jet lagged.

Went to this hotel for family wedding, after reading other reviews I was not looking forward to my stay. I found the staff were friendly. The room we stayed in was clean the bed was comfy. I never heard any noise at night. The breakfast had plenty of choice. The problem we had while staying there the broken toilet seat that was not repaired. My son had booked a family room arrived with his three children at 11.30pm and found the room had one double bed and a single bed the only solution they were given was to squash two z beds into the small room because there were no other rooms,

I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

This was my first time venturing out into the world after the pandemic and a coeliac diagnosis two years ago. The hotel was quite busy on the Friday when I checked in and only one lift was working, but that really was a small niggle. The lift was repaired by the time I returned to the hotel in the early evening. The restaurant was great when it came to catering to my gluten allergy. There were a few options, and the guy at the front of house went the extra mile to check if the fish was fried in the same oil as non-GF food. Unfortunately, that was the case, and I'd suggest that either provision is made for a separate fryer, or the GF designation is taken off that item on the menu. But there were other things I could have, so it wasn't really a problem. Breakfast was excellent. The lovely young lady at the front of house took my order and explained that the chef would prepare it in a GF-section of the kitchen, so I'd have a 15 minute wait. It really wasn't a problem and it was well worth the wait. Beautifully prepared, generous portion. Friendly service. The room was fine. I loved pulling back the curtains in the morning and seeing the massive cruise ships in port. Only quibble was the pillows, but I'm picky. Otherwise the room was nice and clean, and I appreciated the a/c. I would definitely stay here again.

The room was clean and the hotel easy to get to, and the staff friendly and approachable, a great choice for visiting nearby Winchester. It was quiet and peaceful and we weren't disturbed by other guests. The shower was strong and hot and it was nice to have the toiletries. The WiFi was strong. Our only complaint was that the bed was hard and we both had backaches in the morning but these quickly went. Also there were some cobwebs at the top of the room, luckily no spiders, but could do with a hoover up there!

The clue to this hotel is in the name. We booked 3 rooms for two nights for the boatshow. To be honest it was basic but perfectly suited our needs. I've just recently stayed at the Waldorf Hotel in London and the Shower in my room was far superior to the one in the Waldorf. It was good value for money for the boatshow weekend £222 per foom for two nights. We had a few issues with room cards etc however Maddison the receptionist politely & efficiently sorted them out and is a credit to the hotel. We will definitely be stopping next year for the boatshow.

I had stayed in this hotel many moons ago when it was part of the to Marriott group, I understand it is now Ellite /Britannia hotels and there is nothing ellite about it. Check in time is 4 pm, and checkout 10 am, that gives six hours to clean and turn around the vacated rooms, So you would expect them to be absolutely spotless, room was clean enough, it smelled of smoking but went, when the windows opened, few hairs in the bath tub, the wooden cabinets smelled musty and dust on lamps, but the bed was clean and so was the bedding. On check-in I didn’t realise it was 4pm, I assumed it would be 2 pm or 3 pm at the latest. I asked if any of the rooms were serviced so I could check in early, I was told there were lots of rooms ready but you have to pay £20 extra to check-in early regardless of the fact they ready, I was due to be at a wedding at 5 pm, I had to accept the £20 payment, I was not impressed as this took my one night stay in this hotel to £189 for the night. In comparison I could get a one night stay in the Park Plaza, Waterloo for the same price in London! This hotel is not worth that much a night. The hotel was like a maze and had to go upstairs along creaky corridors carrying a suitcase case up more stairs with no accessibility by lift to my room (room 657) Room had the very basics cheap nasty shampoo, A few sachets of tea and coffee, towels but no bottled water. At night I could hear a few guests from other rooms, it didn’t disturb me. The pool is absolute mess, it had a pipe going from the hot water tap into the pool, which I burnt my bottom on and my husband burned his thumb, I can only assume the heater doesn’t work so it’s the only way they’ve got to heat the pool, The water didn’t look very good I wonder if the filter was working? In photographs on booking.com their shows a Jacuzzi, there isn’t one! there hasn’t been a working for more than 10 months, and the broken one has now been removed altogether, I think it’s very misleading. I don’t like to book a hotel without a pool and a Jacuzzi, I like to relax why I’m away from home. The pool look too scary to go into, and there was no Jacuzzi! Breakfast wasn’t too bad, Choice of cereals, fruit juices and cooked breakfast, no croissants or pastries. Coffee was horrible. Breakfast is advertised until 10am but they closed and locked the doors at 9:58, I only made it with 10 minutes to spare, it wasn’t explained me that breakfast actually ended at 10. I would assume people could still go for breakfast at 10 and still have time to sit down and eat, this is not the case! Would I stay here again absolutely not! it is probably a £50 a night budget hotel in the middle of nowhere unless you are playing golf I really wouldn’t bother. Disappointed that booking.com gives this hotel four stars.

We arrived a couple days before our cruise and we're glad that we chose this hotel. The location was perfect for us. We took a bus from London and the hotel was about a ten minute walk from the bus terminal. We also did some exploring by train and the train station was also a short walk away. The ”old town” area is nearby as is a huge shopping center. The cruise ship was less than five minutes away by Uber. We checked in at the bar and were quickly on our way to our room. This was our first stay in a Moxy. The room seemed unusual to us, but perhaps that's the Moxy way. There were no drawers, no closet, hooks on the wall for hanging clothes (hangers provided), one shelf on each side of our queen bed and one sheft on the opposite wall. There is a night light under the bed that is activated by a motion sensor. I never saw that before but it worked well. The room had very strong WIFI and there were lots of charging ports for electronics. The bed was quite comfortable. The shower was quite small but had a powerful stream and consistent temperature. There is no tub. The small lobby has books, puzzles, and more. There was even a guitar there (perhaps inviting someone to play?). Breakfast at the bar was included and I thought it was pretty good. I'm happy that we chose this hotel. We'll certainly return for our next Southampton cruise.

I read a few negative reviews before arriving here and I was a bit worried about how my stay would go. I have to say all of theses reviews were proved wrong. We had a really good stay. Staff were friendly and helpful and the reception staff especially were constantly working on reception, in the bar and helping clear after meals and breakfast. Our room was very clean and convenient. The only issue is the separate charge for parking. Having to pay on a machine at a hotel is unusual and unnecessary.

What a horrible person on reception when we arrived late off the ferry. Rude, disinterested, disobliging, inconsiderate. Treated us like a really stupid inconvenience. In spite of the fact that this was an advance booking, so our arrival should not have been a surprise nuisance for her. This, overlaid by the hotel's very complicated financial systems which involve taking a LOT of money from your credit card that you do not owe and only paying it back when you leave, will make sure that we will never never set foot in a Marriott again. AND, dear readers, if you don't want to join their Bonvoy (which I assume is a marketing abbreviation for Bon Voyage aka happy times ha ha) you have to pay £12 to get WiFi. Actually a lot of the staff were really sweet, what a shame they have to share a review with that awful receptionist. This comment will make no difference whatsoever to anything, but it makes me feel better and I hope it will encourage people to look elsewhere. There are alternatives ..............

Lovely friendly staff on reception and at the bar. Lots of fresh tasty breakfast options. The only negative at breakfast was that the hot water machine must have been in need of a good descale as tea was quite scaly. The room was very clean, quiet and adequately equipped. Good aircon, showers and towels. Bed was a little hard though. Lifts can be busy so tricky and c yourself on a high floor (there are 12) The other guests seemed to be mainly pre or post cruise passengers from all over the world - some looked very jet lagged.

I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

This was my first time venturing out into the world after the pandemic and a coeliac diagnosis two years ago. The hotel was quite busy on the Friday when I checked in and only one lift was working, but that really was a small niggle. The lift was repaired by the time I returned to the hotel in the early evening. The restaurant was great when it came to catering to my gluten allergy. There were a few options, and the guy at the front of house went the extra mile to check if the fish was fried in the same oil as non-GF food. Unfortunately, that was the case, and I'd suggest that either provision is made for a separate fryer, or the GF designation is taken off that item on the menu. But there were other things I could have, so it wasn't really a problem. Breakfast was excellent. The lovely young lady at the front of house took my order and explained that the chef would prepare it in a GF-section of the kitchen, so I'd have a 15 minute wait. It really wasn't a problem and it was well worth the wait. Beautifully prepared, generous portion. Friendly service. The room was fine. I loved pulling back the curtains in the morning and seeing the massive cruise ships in port. Only quibble was the pillows, but I'm picky. Otherwise the room was nice and clean, and I appreciated the a/c. I would definitely stay here again.

The clue to this hotel is in the name. We booked 3 rooms for two nights for the boatshow. To be honest it was basic but perfectly suited our needs. I've just recently stayed at the Waldorf Hotel in London and the Shower in my room was far superior to the one in the Waldorf. It was good value for money for the boatshow weekend £222 per foom for two nights. We had a few issues with room cards etc however Maddison the receptionist politely & efficiently sorted them out and is a credit to the hotel. We will definitely be stopping next year for the boatshow.

I had stayed in this hotel many moons ago when it was part of the to Marriott group, I understand it is now Ellite /Britannia hotels and there is nothing ellite about it. Check in time is 4 pm, and checkout 10 am, that gives six hours to clean and turn around the vacated rooms, So you would expect them to be absolutely spotless, room was clean enough, it smelled of smoking but went, when the windows opened, few hairs in the bath tub, the wooden cabinets smelled musty and dust on lamps, but the bed was clean and so was the bedding. On check-in I didn’t realise it was 4pm, I assumed it would be 2 pm or 3 pm at the latest. I asked if any of the rooms were serviced so I could check in early, I was told there were lots of rooms ready but you have to pay £20 extra to check-in early regardless of the fact they ready, I was due to be at a wedding at 5 pm, I had to accept the £20 payment, I was not impressed as this took my one night stay in this hotel to £189 for the night. In comparison I could get a one night stay in the Park Plaza, Waterloo for the same price in London! This hotel is not worth that much a night. The hotel was like a maze and had to go upstairs along creaky corridors carrying a suitcase case up more stairs with no accessibility by lift to my room (room 657) Room had the very basics cheap nasty shampoo, A few sachets of tea and coffee, towels but no bottled water. At night I could hear a few guests from other rooms, it didn’t disturb me. The pool is absolute mess, it had a pipe going from the hot water tap into the pool, which I burnt my bottom on and my husband burned his thumb, I can only assume the heater doesn’t work so it’s the only way they’ve got to heat the pool, The water didn’t look very good I wonder if the filter was working? In photographs on booking.com their shows a Jacuzzi, there isn’t one! there hasn’t been a working for more than 10 months, and the broken one has now been removed altogether, I think it’s very misleading. I don’t like to book a hotel without a pool and a Jacuzzi, I like to relax why I’m away from home. The pool look too scary to go into, and there was no Jacuzzi! Breakfast wasn’t too bad, Choice of cereals, fruit juices and cooked breakfast, no croissants or pastries. Coffee was horrible. Breakfast is advertised until 10am but they closed and locked the doors at 9:58, I only made it with 10 minutes to spare, it wasn’t explained me that breakfast actually ended at 10. I would assume people could still go for breakfast at 10 and still have time to sit down and eat, this is not the case! Would I stay here again absolutely not! it is probably a £50 a night budget hotel in the middle of nowhere unless you are playing golf I really wouldn’t bother. Disappointed that booking.com gives this hotel four stars.

We arrived a couple days before our cruise and we're glad that we chose this hotel. The location was perfect for us. We took a bus from London and the hotel was about a ten minute walk from the bus terminal. We also did some exploring by train and the train station was also a short walk away. The ”old town” area is nearby as is a huge shopping center. The cruise ship was less than five minutes away by Uber. We checked in at the bar and were quickly on our way to our room. This was our first stay in a Moxy. The room seemed unusual to us, but perhaps that's the Moxy way. There were no drawers, no closet, hooks on the wall for hanging clothes (hangers provided), one shelf on each side of our queen bed and one sheft on the opposite wall. There is a night light under the bed that is activated by a motion sensor. I never saw that before but it worked well. The room had very strong WIFI and there were lots of charging ports for electronics. The bed was quite comfortable. The shower was quite small but had a powerful stream and consistent temperature. There is no tub. The small lobby has books, puzzles, and more. There was even a guitar there (perhaps inviting someone to play?). Breakfast at the bar was included and I thought it was pretty good. I'm happy that we chose this hotel. We'll certainly return for our next Southampton cruise.

This hotel is located next to the highway. It is simple like a motel and is surrounded by McDonald's, coffee shops and small supermarkets. It has complete living facilities. Although it is not luxurious, it is clean and comfortable enough to meet the needs of a good night's sleep. For travelers who are in a hurry, it is a convenient and affordable accommodation option.

Booked a room and called to request an extra bed. All agreed. At arrival, staff insist no extra bed and couldn't care less as I was told ”well there's nothing we can do”. Appalling service for such a big hotel.

We booked this hotel at very short notice and had to pay quite a top rate for an Executive Double as there were only four rooms left. We were attending the Womens Euro 22 match at St.Mary’s Stadium in Southampton and there were no hotels close to the stadium. Particularly with parking. Knowing that there was extreme difficulties in parking at at the Stadium we asked the hotel to book us a taxi to and from the stadium at the times we requested. They did so and kindly emailed confirmation . The Hotel is situated adjacent to one of the Cruise terminal and is perfect for a pre cruise or post cruise stay and a handy cruise parking is available.it is also close by the city centre within walking distance. Our room was excellent, overlooking the terminal. It had air conditioning, safe, a king double bed, some complimentary goodies like a small bottle of Prosecco, water and Kit-Kats. The bathroom too was roomy with hand basin, toilet and walk in shower. Again all clean and tidy. There was a very small problem with noise from the terminal with the early arrival of a cruise ship but nothing untoward. We ate breakfast in the hotel which was included in the rate. There were excellent choices of fruit, yoghurts, cheeses, cereals and jams etc. along with good choices in the good old full English breakfast. All the items were well cooked and hot. Save the fried eggs which are always well done in most hotels unless individually cooked. It was do your own toast , coffee or tea. Again choices of all of these were available. Despite other reviews we thoroughly enjoyed the breakfast and have absolutely no complaints at all. It certainly compared favourably with the buffet style breakfasts on a cruise ship, of which we have done many. We found all of the staff friendly , helpful and courteous. Check in and out was very easy and there is a car park charge but that happens in other hotels too. Overal, although a little expensive our stay was enjoyable and pleasant.

Decided to book this Novotel as a place to stay for a couple of nights in Southampton for some wedding celebrations. We have previously visited this hotel approx 22 years ago as we had our wedding held at this hotel. So we were familiar with the hotel location and surroundings as we frequently visited Southampton centre for many years over the past 22 years. The location is ideal if you are arriving by coach and train. The coach station is literally on the door step of this hotel , approx 500/600 metres away. The train station is also within walking distance too. You really are in the centre within walking distance of the main shopping centre , the West Quay .John Lewis entrance is only a 10 min walk from this hotel which takes you into the West Quay shopping centre. Novotel has a car park , which is shared with 2 other hotels at this location , including an Ibis hotel. There are plenty of spaces to park, however we arrived off season and I can imagine during the cruise season it can get busy. My only grievance with Novotel is, we booked through the Novotel website and it does say on there that parking is available however you have to pay £10 per night to park your car there. Upon arrival, you just speak with the checking in staff, provide them with your car registration number & they simply register it on their system and you pay them at the counter for your parking.So £20 on top of your hotel booking as we were staying for the 2 nights. We decided not to book any breakfast as on your doorstep is a McDonald’s…literally at the car park entrance….there is also an IKEA store 5 minutes walk from the hotel. You can see it from the hotel rooms.since the hotel is alongside the major road alongside the port, you can walk along there to IKEA and towards the pier.if you’re really lucky , you can admire one of the large cruise liners berthed up…we did , you could look at it from the hotel car park.There is also a TGI Fridays restaurant across the car park entrance at this location and a small retail park with a few shops like Poundland etc. The checking in process was seamless and we got the lift to our room which was one of the top floors. The room was pretty large ..we had a king size bed and a large double sofa bed open for our 2 teenage kids. The room had pretty well insulated windows with some really good blackout curtains. The tv was a decent size and the room also boasts a small fridge with some complimentary bottles of water. There is also a small safe which you can change the lock number on however I’m not sure how secure it can be as these budget safes are battery operated with a manual overide key., but they’re handy if you want to place some small items in there like your car keys etc. I wouldn’t be leaving anything particularly valuable in there or your passports if you’re staying here prior to your cruise….you’re better keeping them with you. The overall ambience of our room was warm welcoming relaxing and comforting which is what you want to

Went to this hotel for family wedding, after reading other reviews I was not looking forward to my stay. I found the staff were friendly. The room we stayed in was clean the bed was comfy. I never heard any noise at night. The breakfast had plenty of choice. The problem we had while staying there the broken toilet seat that was not repaired. My son had booked a family room arrived with his three children at 11.30pm and found the room had one double bed and a single bed the only solution they were given was to squash two z beds into the small room because there were no other rooms,

What an amazing place!! If you’re looking for a quality country hotel with history and character in Hampshire then this is the one. Our room was very spacious, immaculate and overlooked the gardens. We had dinner in the hotel on the first night which was faultless, there was something for everyone on the menu and everything was perfectly cooked and presented. The staff couldn’t do enough for us, especially Barry the manager who provided us with lots of recommendations for things to do in the local area. We joined the history tour on the last morning of our stay and where amazed with the variety of noble people that had stayed there over the past few hundred years (I won’t give any spoilers away). We will definitely be back and will recommend to our friends and family.

Ideal for families with children; there are numerous children's activities. The kids club is small but has general facilities and functions; it is not open all day, two or three hours in the morning or two or three hours in the afternoon. The new children's pool is great, not big but it is hard for families with baby. After all, there is a large pool next to it.

Went to this hotel for family wedding, after reading other reviews I was not looking forward to my stay. I found the staff were friendly. The room we stayed in was clean the bed was comfy. I never heard any noise at night. The breakfast had plenty of choice. The problem we had while staying there the broken toilet seat that was not repaired. My son had booked a family room arrived with his three children at 11.30pm and found the room had one double bed and a single bed the only solution they were given was to squash two z beds into the small room because there were no other rooms,