Verified traveler
September 3, 2021
Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured).
I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me.
Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.