Hotels Near The Secret Garden in Aberdeen

A smart looking hotel with awful service and staff arguing in front of customers. Utterly chaotic set up - I arrived after long drive to discover the parking arrangements are ludicrous. The 'drop off' is signed, but no signage for parking for guests. Walk into hotel, front desk member treats told me to go somewhere totally different to park - which is not signed or made clear to guests. Try to book table for dinner, told by grumpy barman I cannot reserve after 8pm, and am told to turn up. Come downstairs at 8.15pm, told I can eat at the bar by one member of staff (ideal as I do not want to eat in what looks like a really busy restaurant). Take seat, go to bar and say I want to order food. At this point, the loud manageress figure (possibly Spanish accent) loudly and clearly berates the staff members for accepting bar food orders on a busy night, and chastises them. An argument ensues - unprofessional in the extreme for customers to witness this. I am then queried as to who told me I could eat at the bar - I point the person out who is being clearly told off by this manageress figure again in public. I was then told by another member of staff that it was no longer possible to eat at the bar, and I'd need to eat in the heavingly busy restaurant - which as someone who hates loud noisy crowds, was my idea of hell. I made clear the answer was no, and that I would be leaving this review as a result of how poor the experience was. The end result was discovering the hotel is miles from anywhere, so I couldnt even go elsewhere and get food. I went to bed tired, hungry and VERY unhappy. This is a high end business hotel who cannot sort parking directions out and whose staff cannot even organise a proverbial 'party in a brewery' when it comes to organising food. Avoid this location at all costs - it is simply not good enough.

A few minutes away from aberdeen. Be prepared to ride the bus or have a car/bike available. Hotel renovated in 2021, modern, clean interior. Spa includes a new and clean steam room and sauna at no additional cost. English breakfast & coffee were ok.

Very well priced hotel by the airport compared to its competitors. Staff are friendly and helpful, rooms are very clean and spacious.. There is a decent bar & restaurant area. As like most hotels pretty pricey for food / drink and limited vegan, plant based option(s). Hence 4 stars!

Booked this hotel whilst on a business trip to Aberdeen and usually like the Village hotel brand. The hotel itself is a modern village style hotel. We arrived late on a Sunday evening and the first experience with a staff member on reception wasn't great and a really abrupt check in. Was allocated a room on the first floor, 123. The room itself was nicely decorated and perfectly adequate. The issue came at 5:30am the next morning when incredibly loud bangs and noises were heard in the room. I thought it coild just be another guest above me getting up, but these noises continued and got louder. Then I looked at some reviews and realised I was right above the gym and multiple guest had suffered the same misfortune. The view from the window was also nonexistent and looked out directly on a small gravel area and then another wall. Hardly a great view of Aberdeen. The same staff member was on reception leading to a very unapologetic conversation regarding changing room for my final night. Was advised to sort when I returned in the evening. Thankfully a different staff member in the evening and the room was changed to a room on the 4th floor. Thankfully there was now a view, if you take out the huge gym roof. Hoping for no noise, I settled back down but then I woke at 6am and was still about to hear pumping music and the obvious sound of a gym instructor - from the 4th floor. I did have my window open for fresh air but even so - I was 4 floors up! Maybe it's an issue for all rooms facing the gym roof, not sure if the rooms the other side might have even better? Don't think I'll stay again!

Lovely country house hotel on the southern edge of Aberdeen with easy access to city. Welcoming hotel with a very traditional feel in the main building. Bedrooms are modern and our Standard room was well equipped with a large double bed and plenty of tea coffee etc. The hotel is dog friendly for a small charge. We had lovely cooked breakfasts and continental also available. We ate breakfast in the drawing room, as dogs understandably not allowed in main restaurant. We only ate in the bar area one evening which was cosy and fast service. Friendly staff and nice touch of a Birthday platter delivered to room in recognition of a significant Birthday being celebrated.

First visit for us . 20mins wait for drinks.no steak available.potato skin starter was wrong, put back when returned they had only scraped the topping off and added the correct one and clearly reheated in a micro. One main meal didn’t arrive with others. A side of garlic bread came again heated in micro returned it and got replaced nearly after main course was finished. No Red Malbec Wine. No hurry to clear empty classes. Another table had been told that there was no pizza left! Also a table with young family when left there was food on floor and when it was set up for another 4 people the floor had not be swept. Asked to speak to the manager at end of night and he did not come near us! We had gone through to the public bar and the manager was going about there and he still did not approach us. Quality of the food was generally good but the above things I have mentioned let it down big time. Not sure if we will be back

One of the coolest hotels I’ve ever stayed in! Loved the vibe, the food, the people. It’s beautiful and unique, with great history as well.