Best Hotels near The Universities＇ Catholic Chaplaincy (Elphinstone House), Aberdeen

The most disgusting and dirtiest hotel I’ve ever stayed in. Net curtains and curtains torn, bathroom floor dirty, beds unstable just hell!! The only good thing was Alan in the bar and the receptionist. It stinks, so many homeless people as well that they take in.

When I arrived in Aberdeen on Tuesday 11th April I needed somewhere to stay for one or two nights I've previously stated at this b&b before and was also recommend by another person I rung the door bell on the front door and asked if any vacancies for a room were available I was greeted by the male host no we haven't I asked any room's available later in the week no we haven't in such a Argonaut way not a great welcome into reception infront of other people staying there, I ended up buying a mobile phone in Aberdeen to find out this B&B had over 10 room's available from Wednesday onwards so I was lied to by the male host also spoken to in a horrible and nasty way and had to sleep rough in -12oc temperatures I live back in West Yorkshire I was due to travel home on Sunday 16th April via train and now find myself stuck in Aberdeen General Hospital with a infection in my face which could of been triggered off my the cold weather during the nights were I couldn't find accommodation like the OYO LOST GUEST HOUSE IN ABERDEEN saying no vacancies when I find out through buying a phone there were vacancies available quite shocking and disturbing To say I'm now stuck in hospital with no money and no way of getting home by any form of transport I live over 200 miles away and the worse part was the way the host spoke to me no we haven't any vacancies what's wrong with saying sorry we don't have any available at moment, shocking, disturbing, outrageous greetings after walking through the front door one B&B to really think about if need somewhere has friendliness is free nastiest isn't and it's cruel

We stayed at this hotel for 3 nights midweek .we had a family room on the 4 th floor the room was large with a super king size bed and a single bed both were very comfortable There was plenty storage space and a work desk tea and coffee provided too ! Clean bathroom with good power shower and plenty towels ! Breakfast was good standard and buffet style ! The only 2 complaints I have is the very creaky floorboards in the room and the parking was dog eat dog ! Overall we had a pleasant stay and would return again for good deal !

very good location and breakfast. the room is clean and big.

On arriving at reception to check in on Saturday, the reception staff found that I had booked the room for previous night [Friday] and this had in turn been documented as a No Show. The staff were helpful in offering an alternative room- there were no Stanard King Rooms left for the Saturday Night, only the Apartment Suites. We thanked them and left, stating we would try and find something else. Naturally, I became upset on leaving after making such a mistake- When outside heading back to the car, the Booking Manager (i think his name was Barry) approached us and said he would have a look and see if he could help. He was able to move our booking from the Friday to the Saturday for no extra cost, and also upgraded us to the Apartment Suite free of charge. We were so grateful and appreciative for his help and he saved our weekend so we could continue to celebrate my Birthday as we had planned. The room was spacious and comfortable with a kitchenette, bathroom with over bath shower, king size bed and a fridge amongst the facilities available. 5 stars all round

We stayed here for 2 nights as a family whilst my husband was working. The entrance to the hotel was lovely, a beautiful aroma in the air and very helpful staff on the reception. On entrance to the lifts, everything seemed clean and fresh. The rooms were large. We had a double and a single bed, and still had plenty room for a pram and our bags. The shower was powerful and hot which was lovely and fresh towels each day. There was a kettle with plenty tea/coffee to choose from. The beds were comfortable. There was a heating/air con remote however regardless of what we did, the room cooled at night time, waking our little one who likes to be snug as a bug. After night one, I left the room for it to be made up and although the room was cleaned - the bed was “thrown”together the way I could have done it myself. None of the covers were “tidied” under, making it like a fresh bed again for that evening which was disappointing. There were also a number of marks on the bathroom tiles and up on the ceiling which could have easily been sprayed and wiped down, I’m sure. Perhaps a little more attention to detail with certain things. There was an ice machine on our floor - didn’t work. However reception brought some up for us which was good. There is a lovely large bar area on entrance to the hotel. I was looking for somewhere to have a coffee on day 1 however was informed I could only have takeaway coffee as they didn’t open until noon. I found this a bit strange as there were a lot of business people with laptops who were instead sat on the couches outside the bar area when in fact, they could have had a comfortable seat with a coffee in the bar area. Maybe something to think about? It’s a shame as I had met up with a group of 6 of us plus our kids and we would have all ordered food and drink but instead had to make our way to Starbucks.

Booked this hotel whilst on a business trip to Aberdeen and usually like the Village hotel brand. The hotel itself is a modern village style hotel. We arrived late on a Sunday evening and the first experience with a staff member on reception wasn't great and a really abrupt check in. Was allocated a room on the first floor, 123. The room itself was nicely decorated and perfectly adequate. The issue came at 5:30am the next morning when incredibly loud bangs and noises were heard in the room. I thought it coild just be another guest above me getting up, but these noises continued and got louder. Then I looked at some reviews and realised I was right above the gym and multiple guest had suffered the same misfortune. The view from the window was also nonexistent and looked out directly on a small gravel area and then another wall. Hardly a great view of Aberdeen. The same staff member was on reception leading to a very unapologetic conversation regarding changing room for my final night. Was advised to sort when I returned in the evening. Thankfully a different staff member in the evening and the room was changed to a room on the 4th floor. Thankfully there was now a view, if you take out the huge gym roof. Hoping for no noise, I settled back down but then I woke at 6am and was still about to hear pumping music and the obvious sound of a gym instructor - from the 4th floor. I did have my window open for fresh air but even so - I was 4 floors up! Maybe it's an issue for all rooms facing the gym roof, not sure if the rooms the other side might have even better? Don't think I'll stay again!

Stayed on 1st Oct for an overnight stay whilst visiting the P&J. The man on reception who checked us in barely spoke a word. Noticed the few couples in front getting complimentary drinks and we were not offered (oh well). Room was fine but was rather dusty, however when you pay £48 for a room I wasn’t expecting glam. Stains in the sinks & toilet, uncomfortable bed and only 1 pillow for a double bed. Once in bed realised the bedding was ripped on the underside - therefore cleaners tried to hide it. Was quite a cold sleep in the end.. Decided to grab a bite to eat down in the bar. Lady at bar forgot to put on a pizza (flavoured bread) for our table therefore one party member was left waiting an extra 25 mins when she promised “5” . Therefore we were nearly late for our show. Upon checkout again it was slow, however when checking my bank account when I had already got home, I’d been charged twice for the room even though my receipt says for 1 only. Was charged £10 for parking even though signs say £5. Was given no explanation from reception staff. Trying to contact the hotel for refund but can’t get through (not surprised). Will keep trying!! Shame because the hotel looks nice & quirky however you do get what you pay for and no more.