Whitten Inn University

Great place looks a little rough on the outside, but very nice and clean once we got inside!

Maria Torres very nice employee. She is always so helpful and kind

Nice room. However, they are not serving breakfast "due to COVID-19."

Friendly staff. Was promptly moved to another room when the heater would not work. Breakfast was advertised but there was no breakfast offered.

I stayed here because this place has such high ratings on here and another site I use. The first issue I had was the staff at check in. While I wouldn't call them rude, I wouldn't say friendly, either. Now, I will shoulder some blame for not requesting a 1st floor room when I booked... I asked for one at check-in. The clerk says, "Sorry, all sold out. No breakfast, coffee here from XX to XX (insert hours). Wifi password on the back, capital W." Then slides the little envelope with the card keys at me and turns and walks away. OK... no prob. I go to the room. 2nd floor, about as far from the stairs as you can get. Nice for a 100% disabled vet with cardiac problems... So, I get to the room, I'm tired from driving, and unloading. I get the air conditioner going, close the curtains, and pass out. In the AM I get up and begin to notice things. The shower caulking is moldy. There is dirt pushed up in the corners of the tile/tub. The door to the bathroom is off level and swings halfway shut. The tray that the ice bucket and cups are on is covered with short brown hairs - not mine. Annoying. I can deal with it all, though. I do my business that day the next morning, as I'm getting my stuff loaded, I drop my sunglasses and they are slightly under the second bed.. I look under - There's an old water bottle cap. A dirty used band aid. And other, unidentified objects. Obviously, their housekeeping staff NEVER moves the beds to clean. The dirt and dust was thick underneath. So, things look great on the surface, but... When you look closer, its filthy. No, this was my first, and last stay at this one. They had no amenities that made it worth the cost

Location was good

The room was clean, and the bed was comfortable. TV was limited to 20 or so channels, but the usual cable news channels were included. There was a dispenser in the shower. I assume it was body wash, so bring anything else you might need. There was no breakfast, but there was coffee in the lobby throughout the day. Walmart and some restaurants are close by.

Front desk staff very friendly. Not much service for rooms. After 3 days I requested service and towels were replaced and trash emptied but no other service such as sink or mirror wipe down or vacuuming. Had to squeeze through a daily beer party that some residents had on the outside corridor to all rooms. Seems to be a transient population there with many passing through for a night or others on lengthy stays with pets. Chose this due to a good ******* rating.

Clean, all very well