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Conrad Abu Dhabi Etihad Towers

Conrad Abu Dhabi Etihad Towers

4.7/5265 Reviews
Abu Dhabi Corniche
We stayed in the Conrad Etihad Towers for 3 nights. The room layout including bathroom and especially the bed are all very comfortable. Even though the hotel is already 12 years old, the room looked like new and the lobby is one of the biggest and most beautiful I have ever seen. Amenities like water, tea & coffee are well stocked. The staff of reception, housekeeping and the F&B dept are very well trained, friendly and professional. The high service level gives you a welcoming feeling. Our overall experience was very good, but some improvement should be done on the beach side/bar staff. - A lot of sun umbrellas are broken, but still on the beach which makes it difficult to find a working one. - The towels could do with a replacement. - The staff on the beach side is not pro active and hard to find (they must have a good hiding place somewhere). You have to do everything yourself. - Tonight we were looking forward to a relaxing drink at the beach bar, but when we arrived at 07.40 PM the bar tender told us the bar was closed and we had to go to the Vakava restaurant for a drink, which we didn’t want as we were not dressed for the occasion. When I shared my understanding that the bar opening times was at least until 8 PM, he was so kind to poor us a drink. We noticed other people got chips and nuts, but 3 nights in a row there were only olives for us. - It looks like there is lack of management on the beach side. - The beach area is not well cleaned, because we saw a lot of cigarette butts and plastic garbage. We would like to thank the rest of the staff for the pleasant stay!

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