Popular Novotel Hotels in Abu Dhabi

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Top rated hotels in Abu Dhabi

Novotel Abu Dhabi Gate

Novotel Abu Dhabi Gate

4.4/5150 Reviews
Abu Dhabi City Center
I stayed here twice during the first ten days of July. Absolutely fantastic, hands down best Accor run property in the UAE. Most of the customer service at Accor hotels in the UAE is atrocious and horrible. But this property, is the absolute opposite. Honestly, other properties in the UAE should send their management and staff to shadow the staff and management at this hotel. All of my requests being an Accor member were met with absolute ease. Everything was efficient and most of all prompt. The staff, Roshani, who checked me in was absolutely wonderful and the staff who checked me in on my second stay, I believe a Moroccan staff early in the morning, was equally fantastic. The hotel goes out of its way for its loyalty members and that is truly appreciated. This has become my go to property in the UAE even if I have work in Dubai. I would not mind the drive because I have tried so many Accor hotels in Dubai and they are frankly just empty properties devoid of service. A special thanks to the staff working at 10pm on the 20th at Aroma. He went out of his way to accommodate my wife and that was very touching. Thanks once again and I will definitely be back.
Novotel Abu Dhabi Al Bustan

Novotel Abu Dhabi Al Bustan

4.3/5127 Reviews
Abu Dhabi City Center
Service of Novotel is not stable… some times you get good service some times not… After a while out of town, I stayed in Novotel for one night again. I called for more water after check in as I knew myself I could finish 1L of water in 2 hours. When the house keeper came, he asked me for the empty bottle with which they used to fill in water before he could give me new one with water. I understand some ppl might wanna take their bottle but come on! If that’s the concern of the hotel, ask the guest for deposit for the bottle then! If anyone ever take it, deduct the money from the deposit. It is no sense to “protect the environment” while keeping your guests thirsty! And it would also rise concerns for me how these bottles are being cleaned?! Stupid!

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