Encanto Acapulco
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Acapulco

Encanto Acapulco

Jacques Cousteau 51, Brisas del Marqués, Acapulco, Guerrero 39887, Mexico
Show on Map
With a stay at Encanto Acapulco in Acapulco (Brisas del Marqués), you'll be within a 15-minute drive of Diana the Huntress and Parque Papagayo. This luxury resort is 5.3 mi (8.6 km) from Majahua Beach and 6.2 mi (9.9 km) from Condesa Beach.Show More
We Price Match
hotel overview picture
4.4/5Very Good·Location: 4.5
All 40 Reviews
Amenities
Outdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMeeting Room
All Amenities
Surroundings
Airport: Juan N. Alvarez International Airport
(14.5 km)
Landmarks: El Rollo
(3.9 km)
Landmarks: Condesa Beach
(4.7 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room, 1 Bedroom, Private Pool, Ocean View
9

Deluxe Room, 1 Bedroom, Private Pool, Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
Check Availability
Panoramic King Room (Ocean View)
16

Panoramic King Room (Ocean View)

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
Check Availability
Ocean Suite Bahia
9

Ocean Suite Bahia

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
Check Availability
Standard King Room with Ocean View
7

Standard King Room with Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
Check Availability
Comfort Room, 2 Double Beds, Beach View
7

Comfort Room, 2 Double Beds, Beach View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Towel
Room Details
Check Availability
Hide Room Types

Guest Reviews(40)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.5
  • Service4.5
Songxiangruirui
July 3, 2022
🧹Hygiene: poor... There is a dead mosquito on the pillow in the room, hair on the bed sheet, the white paint brushed in the swimming pool in the room will fade, dyed legs are all over the place... 🍃Environment: In addition to the room, the environment in the public area is very good. The room is a relatively expensive room type, a sea view villa, but the scenery is really not as good as the lobby... The decoration is also indescribable, and the minimalist style has been turned into a simple style 🔔Service: The service is ok, the restaurant is delicious, and the sunset view is also good If you can live in a normal room type, the sea view villa is really not recommended, it is not worth it… There are two local 5-stars, one Banyan Tree, and the other is this one. I really don't understand, 4 stars are too much...
Original TextTranslation provided by Google
Guest User
April 7, 2024
Diseño maravilloso y la música se escucha por todas partes es un entorno muy agradable Excelente lugar para desayunar o cenar, muy rico todo, lo mejor es el pan y la atención de 5 estrellas, la calidad de la comida es excepciónal un buen momento para disfrutar con pareja o familia
Translate
Guest User
April 8, 2024
El Hotel tiene una vista espectacular, el restaurante para desayuno está rico, el pan me gustó mucho. El restaurant Origen buenísimo tbm y de noche el lugar se ve espectacular El área de alberca verdaderamente relajante. Super recomendable.
Translate
Pablo David
January 5, 2024
Se me hace una falta de respeto que no hayan dejado cancelar o cambiar fechas por la tempestad del huracán, el agua olía a caño, el servicio era nefasto, dos veces no tuve agua en la habitación, la comida era malísima, no entiendo porque cobran el IVA en alimentos y la cena de fin de año horrible. Es una falta de respeto que no contesten las llamadas y tú sabes si quieres o darle la oportunidad al hotel y al final te cobran 530 de propinas diario, tú sabes si lo dejas o no es un robo total y la vdd nunca en mi vida regresaría a ese lugar
Translate
Verified traveler
December 4, 2022
Las instalaciones estan muy bien, pero nos rompieron un perfume y no ofrecieron dusculpa, para poder hablar con la gerente tardamos mas de 1 hora en ser atendidos. Pésima atención de gerencia por parte de Iliana Rodriguez. Estancia decepcionante.
Translate
Guest User
March 3, 2024
El servicio y atención de tofo el staff es inmejorable, siempre atentos a cualquier problema o necesida del cliente. El desayuno es genial, todo con gran calidad y preparado al momento. Las habitaciones se sienten un poco descuidadas pero estamos a unos meses del huracán por lo que seguro mejorará este tema pronto. Por cierto, gran trabajo pues el hotel parece que nunca paso el huracán por aqui.
Translate
Guest User
February 29, 2024
Nos gustó mucho la atención de Cinthya Aguilar y el joven Carlos mesero de playa la verdad bis sentimos en casa el trato muy bien el hotel nos gustó mucho ambiente familiar comida muy buena la playa privada encantados de volver
Translate
Guest User
January 23, 2024
El hotel no tenía internet ni tenía los vidrios de seguridad en los pasillos, muy ruidoso y peligroso para caminar en las áreas comunes. Hice la cancelación con tiempo y después de tres semanas nadie me da la cara. Construcción y ruido por donde quiera,no tenían la habitación que reservé, y nos dieron otra de menor calidad y me la querían cobrar al costo de la otra.
Translate
Guest User
December 29, 2023
Following the hurricane, almost every hotel in Acapulco and Playa Diamante are severely damaged and closed. Yet, in only a few weeks Encanto is open, fully operational and awesome. Wendy, the receptionist, Eliana the manager and all he staff are professional. We are returning for Easter. Bravo to Encanto and all of the staff.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 2009
  • Number of Rooms: 45
With a stay at Encanto Acapulco in Acapulco (Brisas del Marqués), you'll be within a 15-minute drive of Diana the Huntress and Parque Papagayo. This luxury resort is 5.3 mi (8.6 km) from Majahua Beach and 6.2 mi (9.9 km) from Condesa Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a spa tub. Additional features at this Beaux Arts resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center.

Enjoy Mexican cuisine at RestauranteTerraza, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Acapulco? This resort has 1018 square feet (95 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 44 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportJuan N. Alvarez International Airport
Distance to Airport14.53KM
Hotel Star Rating5