Hotels in Acapulco

"The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order. The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,  Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height"

"Excellent location on a street of the beach. It was always very clean. Heat water and air conditioning never missed. It was a good experience with the indispensable for our trip."

"Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services. "

"Todo en general muy bien, solo tengan cuidado con los del valet parking golpearon mi carro y no me dijeron, apenas me estoy dando cuenta."

"They should maintain the pool stairs, they should have an all-inclusive plan and they should let you know from the time you check in that they charge to use the cabanas on the beach, we sat down and they surprised us by saying that you had to pay, as already We were installed, we paid, but they should notify us at check-in."

"Lugar muy bueno para pasar en familia"

"Excellent place and service, everyone is very friendly and helpful, the facilities are beautiful"

"Con la reciente remodelación está muy bien, lo único malo es un se cobra el estacionamiento como adicional y no es dentro del hotel, es en unas instalaciones adicionales que aún está en remodelación"

"Very satisfied, an old hotel worthy of recognition! Alpurco’s tourist attractions in the 1960s were already unfamiliar to foreigners. After booking a hotel, I felt even more uneasy after reading online reviews. I insisted on visiting based on my impressions from more than 50 years ago. I was really worried that I had chosen the wrong place and hotel! We have been here for thirteen days and have not seen a single Chinese! The hotel stated that it was opened in 1984, which is indeed long enough. The front desk of the hotel arranged a room on the 25th floor. Standing on the balcony, I suddenly felt that I came to the right place and chose the right hotel! Excellent location, beautiful appearance, and thoughtful design reflect the luxury of more than 40 years ago! Although the decoration level is decades ago, the space is spacious, the cabinets are large enough, hot water is available all day, the lights are bright, the electricity is sufficient, the air conditioner is easy to use, and the Internet is smooth. Although it is not luxurious, it is very practical. What's even more amazing is that the service attitude is very good. From the front desk to the dining room, from the floor to the swimming pool, the employees are very kind and enthusiastic. Although they don't understand Chinese, they all try their best to help us solve the problem and come back every day Cleaning up the clean and bright room, I feel sincerely satisfied! So we want to give HS Hotel a big thumbs up! What a solid old but very nice hotel! One thing to mention: the balcony door of 2511 needs to be repaired."

"The fact is that the people attending the meeting are very attentive. I don’t know if this is a family business. So they care about customers and the facilities are a bit ugly. The reason is that the pandemic has dealt a heavy blow to them, so I have No problem, will stay at this hotel again, because I think, in fact, despite the circumstances, their continuous attempts to succeed is something admirable, very good to them, hope their equipment will be restored soon."