Hotels in Accra with Swimming Pools

I stayed here for my first week from the 25th March 2022. I was very happy with the service and the area. Somethings from my room were not complete, for example having my own sofa which was of inconvenience when my guests arrived but my host made sure I was comfortable and promised to look after me the next time. I was happy to come back after my trip from Kumasi. However everything went down hill. Room was disorganised, broken curtains, bed made was incomplete, low/no wifi. Ceiling mould and damp. Made a compliant in which the maintenance team attended and informed me they were trying to gain access in the afternoon but no one was in. Bear in mind I had not received any phone calls or messages about this. Furthermore, I explained the room is no fit condition to be receiving guests and should be fixed first, this was not a matter of completing it in the afternoon that I checked in! Rubbish! One of the workers agreed and also made it known to the maintenance team she had been complaining about this room for a while. They moved me to a temp room for the night. With weak/very limited wifi, some stained walls, broken shower, sticky toilet bin lid and the toilet making loud and long flushing noises. I moved in total four times. They also gave me a room with stained bed sheets and scaffolding in which workers would be walking across my balcony. With the help of my old host and a nice lady, I got a lovely apartment. The host, required payment but did not want to do an online bank transfer, did not have a card machine. So I paid via World Remit money in which money was taken out of my account but her transactions was not cleared. She wanted me to pay again, in which I told her I will not be paying twice, she will have to wait until the refund is cleared. I had to request for a refund (took 3 working days), was also being chased for full payment for the moulded room. House keeping forgot to lock my room. At this point I was fed up. I asked for some negotiation in having a late check out as my flight departed late at night and with everything I had dealt with before, this was by passed and not even considered. I was then charged the highest exchange rate which meant i was paying more (they say different agents use different exchange rates). This meant I was given the host/agent nearly £94 extra which is around about/over 800 GHC. For all the lack of customer service, sympathy and them always chasing me for payments like I was a criminal. I will not be coming back again! I honestly wish I left my experience at week one, rather than returning back to end my stay in Ghana. If you want a modern place , great location/pool side views, lots of tourists etc, stay there. I expected way more for up-keeping and maintenance. Highly disappointed with round two stay at Embassy Gardens.

The location is good and the restaurants are fine. Breakfast was good too. However, the room was bad. The wind from the air conditioner smelled musty, and I asked for a room change, but they didn't respond and just sprayed me with a deodorant spray. The bed was also damp and cold. It was not a comfortable stay.

It is located in the Centre of Accra. The staff are friendly but May only treat you “as good as you’re dressed”. I had a pleasant time nonetheless.

I've been using the Airport View for many years, since before the re model. Nice, friendly staff, decent food, welcoming atmosphere. My only negative observation is the continuously rising prices, like everywhere else.....

Our worst experience started from the reception when we were met by a dark skinned receptionist (name unknown). Her facial expressions and attitudes were condescending towards my wife & I. Then she asked for my credit card, which was in my checked in luggage; I informed her that I do not feel comfortable opening my luggage infront of everyone at the lobby. She did not care or show any form of understanding. It was the porter (Isaac) who was fast thinking and considerate; he took me to a small storage room to remove my card wallet. After we have made payment, she did not communicate effectively about the caution charge of 200USD. So my wife & I though she meant GHC, she just stared at us and belittling us with her eyes. This was how we were meant at the reception before checking in our loft. The Following morning, I asked her if she got the 200USD since she had Isaac follow us to our room and get it. She started accusing us of incomplete payments, knowing fully well that I was charged by my bank. I stood my ground that I do not owe anything & we were in a hurry to leave for our tour. We had 2 minutes of back & forth; my wife & I were so pissed of these accusations. When we got back in the evening, she realized her mistakes and apologized but the damage was already done. We couldn’t wait to check out asap on our third day. When we were checking out, she didn’t bother to remind us about the caution fee she was so eager to collect; until my wife reminded her. She looked displeased at the reminder; I guess she wanted it herself. Customer Service is Zero here; any young individuals or couples please stay away from here. I would never recommend this organization to anyone. Thanks to Aqua Safari that saved us from the misery of Kwarleyz.

We came here because of the reputation of the Marriott Hotel, but we had to wait for more than four hours to check in. It was said that there were many late check-outs that had not been sorted out. Later, due to complaints from other customers, the hotel manager attracted us. He provided us with a free dinner and the process was smooth. Checked in. The food is really delicious😋The room is also very good. I also received a fruit plate and handwritten letter from the boss lady in the evening🥰Thank you!

The second stay, the price is more expensive, but the value for money, breakfast is great, the mustard is authentic Chinese taste, the waiter is very polite, well trained, the bed is also very good sleep, it is recommended

Erg gedateerd hotel dat echt een opknapbeurt kan gebruiken. Zowel de kamers als het restaurant en de bar zijn vooral functioneel en niet echt sfeervol. Kamer was ruim en schoon. Housekeeping doet een prima job. Personeel is erg wisselend qua inzet en motivatie. Abigail van het restaurant en Moses van de bar zijn fantastisch. Als alle staff zo waren zoals zij... Kwam ik zeker terug!

Retail Banking Council Africa co-hosted our executive council meeting with Fidelity Bank Ghana over 2 days at the Labadi Beach Hotel. The venue was amazing, the staff were courteous, friendly and extremely attentive to detail, especially Mavis Adutwumwaa-Opoku, the Banqueting Co-ordinator who attended to our every need. The atmosphere, food and facilities were excellent and I would highly recommend this venue for both business and pleasure. High marks all around to the wonderful, friendly and helpful staff, too many to mention individually.

I stayed in one of the rooms which was clean, had AC, light and running water. Wifi works throughout the whole area. The food was a very positive surprise - the reasonably priced vegetarian avocado sandwiches and wraps were so tasty that I ordered a second round. The breakfast was also nice, if not large it contained bread with several types of jam, several tropical fruits and some smoothie which was sufficient to stay the day. There is a fridge where one can put some food/drinks subject to space and they have clean tap water in the sink. The pool works fine but is somewhat small and more to cool yourself than to swim. Staff is very nice and the area is safe with gated walls. Most balconies are on the street side and there is some sound but not more than one should expect when living in a bigger city. The location is close to the airport and reasonably close to the city center although not on walking distance to the main sights. There are many backpackers and travelers staying at the site making it a good hub if you are interested in connect with others for travel. All in all this seems to be one of the better options for those seeking hostel type stays in Accra.