Explorer47367200565
June 3, 2024
We have just come back from a lovely stay at this hotel in Costa Adeje. The hotel arranged private transfers for my family of 8, and these were very smooth both ways. Check-in was welcoming, and although 2 of our 3 rooms weren’t ready (we arrived hours before the check-in time) it wasn’t long before we were given the keys to the other rooms. The suites are really nice; my only complaint is that the roomy balconies are unusable because the chairs are so uncomfortable. A glance around the balconies show them to be universally unused. I’m sure this is because of the awful furniture. We were half-board, and the breakfast and evening buffets were really good; the food was being constantly replenished and there was a great variety to choose from. Evening meals were themed - Mexican, Chinese, Indian etc. The pools were fine - there was the inevitable rush to reserve sun-beds but this was unnecessary - there were always plenty available and lots of towels. The pool side bar / restaurant was great, quality and price of food was fine, and there were plenty of servers if you couldn’t be bothered getting out of your lounger. We had a lovely stay - one payment issue on check out was easily resolved; the evening entertainment was fine for the kids. If the hoteliers read this, please change the balcony furniture. It can’t be rocket science to get this right.