Our first family holiday and it was one to remember. From the moment we checked in to the moment we checked we where looked after by the all the incredible staff that work there. The highlight of our holiday was the entertainment staff, these guys go above and beyond everyday to bring fun and energy to your day whether it was water basket, aqua aerobics, water carpet or even a foam party for all ages in the swimming pool, the fun was endless. Our daughter was in the kids club, we where reluctant to put her in as we wanted to spend time together as family but boy was it the right decision, the team running the kids club are amazing with kids. The entertain them from 10am - 12:30pm and then 2pm to 5pm, we mainly put our daughter in for the morning session so we could spend the afternoon together in the pool. Special shout out to Erica for being so good with the children but all the staff where amazing. Every evening they have a mini disco for the kids which the kids love. The hotel food and drinks are fantastic, 4 Al a cart restaurants, one buffet restaurant in the evening, two buffet restaurants at lunch time from 1pm, two pool side bars, one of the poolside bars you can get food and the other is just drinks and then a snack bar that's open until 7am which serves food and drinks. There is literally food and drinks 24/7 in this hotel. I highly recommend getting the duck in the Asian restaurant. The hotel is clean and spacious, the room we stayed in could do with an update to make it more modern but it was cleaned everyday and was big enough for the three of us. The cleaning staff where lovely, they would set up my daughters bed with her favorite teddy's she would sleep with in a very cute way and my daughter loved it. There are three massive pools, the middle pool is where all the entertainment happens and is heated while the other two pools you can just relax around especially if you don't have kids. All the pools are fantastic and really clean. The entertainment in the evening is great, we preferred the village area as some of the bands that played where fantastic. The music can vary but they had a queen tribute band, Beatles tribute, Elvis tribute, an eighties tribute band and Broadway show tribute. There all so entertainment I'm the square outside the lobby. Overall there's loads for everyone. This holiday was perfect because the staff and the hotel made it that way. We will be returning that's for sure.