Guest User
December 4, 2023
This hotel is really speechless🙄️, I was cheated the whole time! ! ! First of all, we checked into the chick in at about 7:00 on the evening of November 26th, and then the person said that we had three reservations, but I only made one reservation on Ctrip, and then he said that since we had three reservations, The other two reservations were removed, and there was a charge. Then my classmates and I argued at the front desk, and we only made one reservation. Then the man stopped talking.
What's even more disgusting is that we only drank two bottles of Coke, one bottle of champagne, and two generations of nuts on the 28th and 29th. As a result, they gave me the full set of mini bar supplies indiscriminately and without investigating. After the payment was deducted, I found the Ctrip platform and they went to the hotel to argue. In the photos sent back by the hotel, I marked the fact that the beer was unopened. Okay, so the bill the hotel sent me also included the cost of the beer. Calculated based on the total consumption of mini bar every day... Ctrip platform is very active in solving this problem, and they replenished me half of the cost. (Pictures 4 to 7), I marked the beer as unopened, but my money was deducted from the bill. I was so angry. When I negotiated with them, they just pretended to be stupid.
In the end, my credit card was authorized without my consent, resulting in two subsequent deductions. I was completely confused...it was from a black shop. I called the police when I was in China~~~Do you know how to bully Chinese people?
Original TextTranslation provided by Google