Guest User
February 29, 2024
We went to Adelboden with my partner and some friends and planed for an early rise for skiing. However, it was impossible to sleep in our room due to extremely loud music from the restaurant (it was like it was playing IN our room). We asked to change the room, but received no help. The music played until a bit after midnight, after that the personnel started to move the furniture above which scraped to floor and made a lot of noises. Just next to our room on the third floor there were some kind of storage room where the staff ran in and out, having the metal door slamming all the time. When everything got quiet around 02:00 the sound from a loud fan took over, most likely from the storage room for skiis on our floor. Around 06:00 personnel started to run in the storage room again. In total we slept 3-4 hours that night. After this horrible night we were in no position to go skiing. It was still not possible to change room so we then asked if they could cancel our second night, which they did not want to do. So instead we choose to cancel our trip and went home to be able to sleep. Don’t choose this hotel if you expect good service or to be able to sleep.