Valeria Jardins d'Agadir - All IN

The hotel is so magnificent… (the location, decoration..) It’s a shame that the employees are so unpleasant when asked for information, especially those at reception. The night of December 1st we went to reception to check in, the welcome was so poor!!! Limit we disturb them with our presence... (first shock...). We paid all inclusive… arrived in the room, the fridge empty.. and above all no water in the room!!! (2nd shock) We called the reception, we were told that we had to pay the option at not what to be able to benefit from the drinks. We will still ask for water at reception because I have to take medicine and the (3rd shock) we are just given a small 33 cl bottle (equivalent to 1 glass of water) for two people. (always of course with a look ＜ damn you’re pissing us off ＞). Regarding room cleaning: The cleaning ladies are very smiling, very pleasant BUT!! The cleanliness of the rooms is not so good!! Especially the toilets and the bathroom, Lots of stains on the tiles on the walls and the floor should be vacuumed before washing because there is a lot of dirt and hair on the edges. Restaurant variety and average tasting. There are two or three waiters in the restaurant who make comments to you when you ask them for extra water. Spa: very smiling staff but the services are average. Conclusion: The architecture of the hotel is top notch, the exterior is very well maintained, the paths, the lawn etc… The main problem is (maybe not all of course) the employee service..

Séjour du 30 avril au 7 mai Place au RIAD 9 Sommeil : placer au Riad 9 juste en face de la boîte de la nuit dans la rue…. De 3h a 6h du matin des Klaxons en continu très fort. Impossible de dormir même avec boule quies. Le ménage est fait tous les jours, serviette changée, le personnel est très gentille. Alimentation : le petit dej excellent, très bon. Par contre les repas du midi et du soir sont toujours les mêmes, peu de diversité et froid : poulet rôti, semoule, pâte.. Les desserts pareils. Peu de fruit : quelque pèche et quelque banane verte. Bouteille d’eau à disposition. Le personnel de l’hôtel est très agréable, et serviable. Équipe d’animation inexistante avec des soirées qui ne donnent pas envie. Les piscines sont bien entretenu, les transats aussi malgré la froideur des piscines. Très beau jardin et hôtel bien entretenu. Conclusion : séjour agréable mais bcp de point à améliorer : nourriture, sommeil, animation…. Je ne recommande pas.

Pire au hotel de ma vie ( restaurant 0 chambre 0 ) a fuir absolument... discothèque juste a côté de notre chambre impossible de dormir car 0 isolation on comprend ce que le monsieur dit au micro 5réclamations a la réception pour changer de chambre. Nouvelle chambre juste a côté de la grande route bruit klaxon non stop, ambulance, mouette, moto.. odeur tres forte d égout partout dans la chambre, évacuation hs. Vacances catastrophique en 35ans jamais eu ca. La réception me dit être au courant de ses problèmes mais le patron s en fou complètement

The big downside of this hotel is the noise! However, I sent an email to the hotel in advance explaining that I was sensitive to noise. We slept at Riad 4 which overlooks the restaurant terrace. Individuals (group of 24) hang out until late. Impossible to sleep before 1:00 a.m. Security passes after your calls but calm does not return immediately. One night at 1:30 a.m. the hotel staff cleaned the pool terrace with a karcher and moved the large metal trash cans by dragging them…. I thought I was going crazy. The room is small for three, no storage space for belongings, no toilet brush, no shower…. Too bad because this hotel has potential: the gardens are very pretty, the catering is good and everything is there for various and varied activities, ping pong, tennis, football, basketball, swimming pool, spa… I do not recommend the massages offered by Tui outside the hotel. Of course it’s cheaper than the hotel spa but we quickly understand why. The travel pillows on which your head is placed smell, the towels at the end of the massage are folded up and used for the following ones. The masseuses whisper among themselves, the door opens and 2 hours of massage turns into 1h30 including 30 minutes on the feet... Finally, I recommend Samia Tours Ali Baba for excursions. Our driver Mahfoud has transformed into a very pleasant guide who tells you the history of Agadir and is a wealth of information with a smile 😘

Very pleasant family vacation the hotel is huge without getting lost we had a wonderful vacation having young children having Abdel and Karim as lifeguards was a huge plus they are really professional and rigorous in their work and so adorable with the children. We ate the best omelettes thanks to Souad who is by far a chef. The animation in English is a plus I find it allows the foreigner to integrate. The children can't wait to come back Dedication to Oussama who is the sun of the hotel ☺️Ali and mimics the artistic touch Abdel and Yassin very touching and Houda the bar waitress always smiling and beaming ☺️See you soon inshaAllah

We spent a week all-in with the family. It was very pleasant. The hotel gardens are very beautiful. The rooms are a little old, but remain clean and functional. The main swimming pool is heated, spacious and pleasant. The children enjoyed the slides and games (located on the other side of the hotel gardens and not heated). Concerning the catering: excellent breakfast and varied buffet in the evening (less at lunchtime, but when you have a good breakfast it's not a big deal). The all-in formula cocktails are not exceptional but the rosé wine is very good. The staff is generally welcoming, and the entertainment team is great, especially with the children! The shows offered in the evening are also nice (special mention to the host who does the choreography and who amazed us with some Mickaël Jackson!). Negative points: it resonates a lot in the riads, some nights are noisy depending on the riad you are in (horns, music) and smells of sewage sometimes all day around the swimming pool, which breaks the heavenly side a little. of the hotel. Concerning excursions, we used the taxis which wait in front of the hotel: sometimes 3 times cheaper than the hotel excursions and very good advice. We recommend this hotel!