"The location of this hotel is excellent — just a 5–7 minute walk to the beach and about 10 minutes to the marina. The rooms are standard but clean, with most offering pleasant views of the pool and seafront. Unfortunately, the service and guest experience fall short of expectations for a 4-star hotel. Upon check-in, no information was provided regarding hotel amenities, Wi-Fi access, or room facilities. There was no welcome pack or in-room directory. Wi-Fi details had to be requested separately. The hotel does not offer room service, which is unusual for its rating. The bathroom in our room had a faulty shower screen, leaving the floor soaked after use. When I requested fresh towels from the front desk, I was met with an unhelpful attitude and told that towels would only be replaced during daily room service. However, on one occasion, our room was not serviced at all — the cleaners claimed they had done so, which was untrue. Even after reporting this to reception, only the bedding was changed; the rest of the room was untouched, and rubbish from the previous guest remained in the bathroom bin. Overall, the front desk and cleaning staff lacked warmth and professionalism, and communication was poor. While not speaking English is understandable, the unwillingness to assist guests is unacceptable for a hotel of this standard. Staff training in customer service would be highly beneficial. On a cultural note, this is a family-oriented hotel. Visitors from Western countries should be aware that, as Morocco is an Islamic country, some local guests may react with disapproving looks toward certain behaviors or attire."

"Good cheap, good location."

"Very good stay let us check in early Rooms cleaned every day loverly pool Breakfast was ok the same every day would be nice if it was different t the juices at breakfast were not nice"

"Location was excellent, 5 mins from beach restaurants and shops. Staff were lovely,and the apartment block was very quiet. Please be prepared for very basic rooms, we weren't so were initially disappointed but once you get past that you realised you have everything you need. Eg one plug socket , no TV, there was a hot plate but a bit like camping took 20mins to boil a kettle. However there was a hot drinks machine outside the hotel door (approx 20p) a cafe serving breakfast (£2) 2 doors along and a convenience store 5mins walk so just meant spent money in local area rather than hotel which feels good. Also they cleaned rooms and replaced towels every day. Really enjoyed it. Would recommend getting as much lower denomination currency as you can , every thing is really cheap and sometimes places struggled to give change. Right at end discovered, places would take sterling. Wish we'd known sooner, cos could have used for tips in a pinch."

"Location is good, fast check in, friendly staff, the tv doesn’t work , no channels to view, sink blocked, when reported to reception nothing happened, no hot water in the shower, hair dryer next to sink so gets sprayed by sink tap making it potentially dangerous, reported all to reception and was told that my comments will be passed to higher management to rectify. The issues are basic and should have been addressed prior to letting the room."

"The hotel is good, it's a decent overnight stop on the way, clean, inexpensive, breakfast is ok, and the price is great. The rooms are very small and compact, there's nowhere to stash a suitcase)) Otherwise, everything is great."

"Very good hotel for the price you're paying, the reception desk was so friendly. Good experience highly recommended 👌"

"I had a mixed experience. On the positive side, the location is very convenient, the food offered was enjoyable, and there were several leisure activities available that added value to the stay. However, there were also some drawbacks. The air conditioning in my room was not working at all, and although I reported the issue, no action was taken to fix it. This made the stay less comfortable. Additionally, the cleanliness of the room did not fully meet expectations, as the housekeeping could have been more thorough. Overall, the hotel has several strong points, but improvements in maintenance and cleaning would greatly enhance the guest experience."

"Great location. Shops, cafes, restaurants, and a currency exchange are nearby. The ocean is a leisurely 10-minute walk away. The staff is wonderful, always ready to help with advice, directions, calling a taxi, etc. The breakfast is monotonous, but there are always fresh pastries, juice, coffee, Moroccan tea, honey, jam... Delicious! Rooms for every budget. Towels were changed daily, and the room was cleaned. The Wi-Fi in the room was excellent."