GGuest UserAmazing hotel this was my 2nd time I've stayed it's best hotel ever I would recommend Amazing service and receptionist are very respected people close to beach Amazing rooms I would definitely come again inshallah
GGuest UserThe hygiene is average, but the food is very good. The hotel service staff are very nice and friendly. Full marks. I have stayed in two hotels, which are Ctrip's top 1 and 2. This one is 2, which is really great. Don't go 1
GGuest UserIst class service. Latifah at the front desk was amazing, very helpful and professional.
El mahdi the concierge guy was amazing, very friendly and helped us with necessary information.
The hotel looks much better than advertised on most sites.
Everything is new and just beautiful.
Very beautiful aesthetic, ambience and clean environment.
The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice.
WiFi was good without issues.
The food was really tasty and had good varieties.
Overall, i highly recommend as palais des roses gave me a very good experience.
Staff are really amazing and friendly.
MMaggiebellacChecked in at 15 o'clock, we arrived at 14 o'clock, the room has not been cleaned up, and it is not officially checked in at 17:30. The room was a bit slow, the room was damp and a bit musty, the toilet paper was very thin, the sound insulation was particularly bad, and there were many types of breakfast.
HhakimThe hotel environment is very good. It is on the edge of the Atlantic Ocean. The Atlantic Ocean is outside the restaurant. The sea view is unparalleled. The beach is beautiful and clean. The buffet style is not fixed, which is very suitable for traveling or business trips.
GGuest UserMauvais rapport qualité prix. Le personnel n’était pas super gentil à l’accueil .. à éviter pendant la haute saison car l’hôtel sera pleins de touristes ; buffets tres basiques avec peu de choix, impossible de réserver des repas dans les 2 restaurants de l’hôtel, impossible d’avoir un transat à la piscine car ils serons réservés par les touristes très tôt le matin ….
GGuest UserThis hotel is in a great location, but we didn't find our reservation at first, hoping to charge again for more and less services.
After finding our reservation (it looked like it was hidden somewhere rather than on the computer), they gave us the 2 worst and worst rooms in the entire hotel. To get there, you have to borrow the maze, which took a while to find a solution. What I saw was the backyard, where the trees were not well maintained.
The good news now is: the staff are very friendly and hospitable, whether it is Mr. Asemal is very friendly, or the cleaning lady is doing an excellent job with a smile.
We learned at the end of our stay that part of the hotel was renovated, but when we booked, we saw pictures of the renovated rooms, but we got some rooms...
This is the last time I booked this hotel.
GGuest UserThe hotel location and food absolutely fab. Would recommend and come again.
But unfortunately the bar was away from the restaurant even going for a cup of tea was hard.
As i am a wheelchair user was hard. I went to reception to ask for a wheelchair i was sent to enquiries. Which only had 2 wheelchairs available in the 3 hotels. One was being used the second was available. The rim was on but the the wheel was off and no foot rest. Unfortunately for safety reasons i didn’t take it. For 7 days i had been waiting for it to be fixed but no. Then the option they gave me was hiring one which was costing far too much for a day!!!