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7.7/10
Good
AAHMEDIt was a wonderful experience, very friendly staff, very warm welcome, very nice room, nice pool, just perfect, I rate this hotel as very positive with a score of 10.
GGuest UserThis hotel is in a great location, but we didn't find our reservation at first, hoping to charge again for more and less services.
After finding our reservation (it looked like it was hidden somewhere rather than on the computer), they gave us the 2 worst and worst rooms in the entire hotel. To get there, you have to borrow the maze, which took a while to find a solution. What I saw was the backyard, where the trees were not well maintained.
The good news now is: the staff are very friendly and hospitable, whether it is Mr. Asemal is very friendly, or the cleaning lady is doing an excellent job with a smile.
We learned at the end of our stay that part of the hotel was renovated, but when we booked, we saw pictures of the renovated rooms, but we got some rooms...
This is the last time I booked this hotel.
AAlexanderVery nice place. Open with lots of space around the multiple swimming pools. Main pool busy but others quiet. There is a lot of walking to do as it's a big complex. Fun animations team. More English travellers so more staff speaking better English. Food is ok, small selection at breakfast, bigger selection at lunch and good choice of different meals for dinner. Lovely friendly helpful staff in general. Good value for money. Nice big spa for different treatments and good service. Lots of cats as is normal in a lot of hotels
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