Guest User
September 5, 2024
Sooty Scotland July 2024 WELL, I must admit all the negative reviews that have been written I totally agree with!!!!! When we arrived, I just took one look and thought no way is this a 4 star hotel, we took a seat until they got key for bedroom , the couch was falling apart and stuff coming out of bottom and filthy, ( minging) We went and had a look outside , the first small pool was green and filthy, like algae in it , the other pool which was a bit bigger, looked dirty, no way are we going in there The poolside had a lot (most ) of the sunloungers broken, and chairs outside was shabby We took a look at the beach in the distance, over car park and streets and down a lot of steps I thought I'm NOT staying here and started making some phone calls. We were shown 4 bedrooms, which was a bit unusual , must admit the top floor ones have been renewed , but for the rest well !! She showed us downstairs, the pools and pool bar which was like a hut, and said it only sells soft drinks, I thought, oh well, and asked where the other bar was , she pointed to this small bar in the corner with no alcohol bottles on shelves , she said your all inclusive doesn't include alcohol, that was it, the price we paid for all inclusive and not getting it, I went to the toilet before we left and it was filthy to say the least Talked to some people on the way home that stayed there for a few days, and they said there was ants coming out of the sofas, good job we never sat long enough and there was other complaints about cockroaches etc, I hope others will complain too We all have worked hard to have holidays and expect better from a so called 4 star hotel, there is better in Agadir for roughly the same price, we went to the Tikida beach We booked through our local travel agent, Murray Travel and they looked after us from the moment I phoned them and got our money back I would describe this hotel is for locals with a few foreigners thrown in to the mix