Hotels Near Au Bonheur des Marques in Aix-en-Provence

Clean and updated room with small kitchen that has everything very nice helpful staff 10 min walk to center I had a large balcony (but there is no privacy between the other balcony ) and the balcony is off the bathroom which was a bit strange ….very quiet room nice stay

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.

4-night stay Upside: (1) Space - limited-service apartment concept. Separate bedroom, bathroom, toilet, kitchenette, living room & balcony (within dining table) (2) Location - nearby supermarket & gym (not affiliated with Adagio); walking distance to the old town (3) Laundry room - located near reception; takes credit card payments; but there's only 1 washer and 1 dryer, so plan ahead (4) Quiet - inward facing apartments don't get street noise and face a pleasant internal courtyard Downside: (1) Air-conditioning issue - apparently, there was an ongoing air-conditioning fault affecting some apartments, including the first apartment we were assigned at check-in. Also, apparently, guests were supposed to have been informed about this, but we weren't. None of the correspondence we received prior to check-in mentioned it, neither did anyone mention it at check-in. Initial response when we queried why the apartment wasn't getting cool was the offer of a standing fan. This was completely unacceptable given the high summer temperatures (＞30C) in a west-facing (afternoon sun) apartment. It would have been too uncomfortable to sleep, even with a standing fan. Not to mention the lack of transparency. After further enquiries, including regarding repair timing (several days!), suddenly another apartment, with functioning air-conditioning, became available. As Adagio is part of a major international hotel brand, issue could've been better handled by offering affected guests, whether in advance or at check-in, the option of (a) transfer to a similar-class property (in-network or otherwise) at no cost; (b) full refund; or (c) fully-transparent ”informed” acceptance of apartment with faulty air-conditioning.

breakfast and coffee isn't good. No room cleaning service for 3 days. No toilet paper or clean towels for your stay. The room is quiet and clean. You have to pay 7 uro per day extra for your cleaning service.

Excellent quality/price ratio

Bel emplacement, paisible, malheureusement, il n'y avait pas d'eau chaude durant le temps de notre séjour, malgré le passage d'un technicien. Ce dernier n'a apparemment pas pu réparer la panne. J'espère que ce genre d'inconvénient ne se répétera pas pour les clients à venir. Sonia Jebsen

l'accès a l'appartement 6 personnes se fait par l'arrière du bâtiment qd la réception est fermée nous sommes arrivés tard donc pas de réception valise tirer sur l'heure et la boue car l'arrosage automatique était enclenché nous avons été trempée alors que j'ai une enfant malade. laborieux. volet cassé, sol sale, tiroir meuble salle de bain cassée, tringle instable. les photos n'ont rien à voir avec la réalité même la piscine toute petite alors que les résident sont nombreux pas de place pour tout le monde. le jour de notre départ le personnel n'a pas voulu posez l'insuline de ma fille dans un réfrigérateur inhumain. pendant que ma fille était au toilette un homme du personnel est rentré par une porte soit disant condamné avant le Check oout sans sonné à la porte c'est vraiment Irrespectueux et pas professionnel. je ne reviendrai plus l'expérience a été laborieuse pour 2 nuits avec enfants de 14 et 8 ans.

Fairly well-equipped studios, family swimming pool, correct set... but it depends on the rooms... so beware! Especially since we take a deposit of 300 euros (even if you only stay one night) WITHOUT an incoming or outgoing inventory. Declare therefore upon your arrival any imperfection at the reception so that you can recover your deposit. We also don't like the group of cleaning staff who, in the morning, carry on a conversation, chatter in the corridors and clutter them. The cleaning trolleys we accept of course, but when you see the cleanliness of certain rooms, you understand that it was more interesting to chat than to pass the broom.