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5 star

Villa Gallici Hôtel & Spa
4.6/558 Reviews

Villa Gallici Hôtel & Spa

Aix-en-Provence|1.46km from Valensole
Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.
Villa Saint-Ange
4.6/547 Reviews

Villa Saint-Ange

Aix-en-Provence|2.05km from Valensole
With a stay at Villa Saint Ange, you'll be centrally located in Aix-en-Provence, a 9-minute walk from Cours Mirabeau and 13 minutes by foot from Hôtel de Caumont - Centre d'Art. This luxury hotel is 1.7 mi (2.7 km) from Paul Cezanne's Studio and 2.7 mi (4.4 km) from Vasarely Foundation.Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and shopping on site.Enjoy a meal at Âma Terra Pierre Gagnaire, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Aix-en-Provence? This hotel has 215 square feet (20 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 34 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

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Breakfast

Aparthotel Adagio Aix-en-Provence Centre
4.2/564 Reviews

Aparthotel Adagio Aix-en-Provence Centre

Aix-en-Provence|0.59km from Valensole
4-night stay Upside: (1) Space - limited-service apartment concept. Separate bedroom, bathroom, toilet, kitchenette, living room & balcony (within dining table) (2) Location - nearby supermarket & gym (not affiliated with Adagio); walking distance to the old town (3) Laundry room - located near reception; takes credit card payments; but there's only 1 washer and 1 dryer, so plan ahead (4) Quiet - inward facing apartments don't get street noise and face a pleasant internal courtyard Downside: (1) Air-conditioning issue - apparently, there was an ongoing air-conditioning fault affecting some apartments, including the first apartment we were assigned at check-in. Also, apparently, guests were supposed to have been informed about this, but we weren't. None of the correspondence we received prior to check-in mentioned it, neither did anyone mention it at check-in. Initial response when we queried why the apartment wasn't getting cool was the offer of a standing fan. This was completely unacceptable given the high summer temperatures (>30C) in a west-facing (afternoon sun) apartment. It would have been too uncomfortable to sleep, even with a standing fan. Not to mention the lack of transparency. After further enquiries, including regarding repair timing (several days!), suddenly another apartment, with functioning air-conditioning, became available. As Adagio is part of a major international hotel brand, issue could've been better handled by offering affected guests, whether in advance or at check-in, the option of (a) transfer to a similar-class property (in-network or otherwise) at no cost; (b) full refund; or (c) fully-transparent ”informed” acceptance of apartment with faulty air-conditioning.
City Residence Aix En Provence
3.6/548 Reviews

City Residence Aix En Provence

Aix-en-Provence|0.62km from Valensole
This business needs a huge overhaul. It is unacceptable to rob guests with such terrible accommodation. I had booked 10 days in this place. Upon my arrival after a long trip with my heavy backpack, the receptionist ignored me as I waited for her to greet me. What a greeting! 'You will need to bring your rubbish in the bin before you leave; you will be given fresh linen in four days; you need to sign in to the internet every time you use it; you will need to do the dishes before you leave' etc...No welcome words, only orders. I felt I was signing in to jail! I have been in hostels in the past, am well travelled and I manage my expectations, but this was far worse than any hostel, airbnb, hotel, or residence I have ever been to. Upon entering my studio - I would not call it an apartment, I found the shower head dirty, the wastebasket dirty, the walls bare of any decor except for a cheap frame. There was only ONE plastic hanger in the closet, with all the others broken. In the kitchen, there was a 2oz bottle of washing detergent and not much at all, not even a coffee maker, just a kettle. There was only one roll of toilet paper for my 10 day stay. No one was ever at the reception except early in the mornings. You could not reach anyone in the afternoon or evening. When I ran out of toilet paper, I asked on my way out to have a few rolls dropped in my room. Upon my return that night, nothing. Luckily I met some guests who were sitting outside (equally unhappy with the residence), who saved me and were most kind, bringing me a roll. When the next morning I asked for toilet paper again, after having left a note at the unstaffed reception desk, I was finally given some. But fresh towels after 4 days? The response was ”well, I don't know, I have to ask my colleague...” I could not believe the staff's attitude. I was happily able to find a place 8 days later and could not leave soon enough. (Unfortunately, in high season and at the last minute, accommodations are nearly impossible to find in Aix.)
Sejours & Affaires Aix-en-Provence Mirabeau
3.9/529 Reviews

Sejours & Affaires Aix-en-Provence Mirabeau

Aix-en-Provence|0.72km from Valensole
Close to the bus terminal of Exxan Provence, super Marquette is also nearby, and the location is good. The room was not large, but it was convenient with kitchen, IH range, microwave oven, refrigerator, tableware and cooker. Check-in is a self check-in method, and the key of the room is obtained from the key box, but the reception is basically absent on Sundays and nights, and it is closed on weekdays. Therefore, the service cannot be expected at all. When I made a reservation at Trip.com, I was contacted to call the hotel to confirm, but the phone was often not connected, and I went to the site without knowing the key box cancellation number, so I couldn't get the key. The first day was to stay at another hotel. The next day, I asked a local person to contact me by phone or email, but I couldn't stay on the 2 day because I couldn't notify the key box cancellation number and the reception was closed. I was contacted with the key box cancellation number on the morning of 3 and paid for the reservation for 4 night, but I could only stay for 2 night. When I ask other guests, if you make a reservation with **********, you can get a cancellation number contacted by SMS without contacting the hotel, so it is not possible to contact with Trip.com It can be said that there is a problem in the reservation system. I used Trip.com for the first time this time, but I don't feel like using it again if I can't trust the reservation system.

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Top rated hotels in Aix-en-Provence

Searching for hotels near Valensole? Compare room rates and reviews to find your ideal stay.
Golden Tulip Aix EN Provence
4/570 Reviews
The Golden Tulip chain of hotels renovated this venue a couple of months ago, and created a very efficient, modern and comfortable hotel, very suitable for business and en-route stays. It's located next to the autoroute from Aix-en-Provence to Lyon. Downtown Aix is about a 10 mins. drive. The beds (as in all Golden Tulip hotels) are amongst the most comfortable we've ever slept in! Bathroom modern and efficient. The staff consist of mostly young, enthusiastic people with a modern attitude to service. Definitely a hotel that differs itself positively from the standard en-route French hotel-style! The restaurant should be upgraded somewhat. The menu is limited and as downtown is a bit out, guests should be able to have a bit more choice in the menu.
Hotel des Augustins
4/559 Reviews
Probably the worst room I've stayed in since a trip to Omsk USSR in 1992. Look, I feel bad writing this because: 1/I really want to be positive and upbeat about Aix; 2/the hotel des augustins is very central and perfectly located; 3/staff were charming and delightful; 4/the room was cleaned to a very high standard. But look: our room just could not have been more dull and characterless if it tried. It had one large window that looked out onto an inner well with a giant boiler unit in constant operation. It therefore let little light into the room. To spell it out: My wife opened the curtain on first morning we were there and declared it was a beautifully sunny day in Aix. This was because she could just make out a tiny patch of blue sky at the top of the well. But I just couldn't believe her. From where I was sitting inside the room I assumed Aix must be profoundly overcast. The Room had no effective shower (just a shower head coming out of bath.) Decor miserable and brownish grey. Air conditioning unit was ancient. Toilet was France 1950s. Towels were thin and grim. But what really got me was that if we opened the hotel window at night (which in Sept you need to) the sound of the boiler unit was just deafening. On arrival in the room, of course, my wife and I scrambled to the phone, rang reception and begged for something better. But no they said, sorry: hotel was full. We paid £500 for three nights. Aix is not a cheap city and we found accommodation hard to find. But while Aix is a wonderful vibrant colourful place, it was all a bit too Dostoevsky's Crime and Punishment in our room.
Le Pigonnet - Esprit de France
4.4/569 Reviews
This was the best place we stayed in Provence. We were upgraded to a junior suite which was beautiful and had a bath and a private terrace. The staff were so friendly and professional. Nothing was a problem. Some reviews said it was too far from the town centre but we found the location excellent and it was very quiet at night. We are used to walking.
Odalys City Aix en Provence le Clos de la Chartreuse
3.8/559 Reviews
The level of the motel, there is no service, there is free parking suitable for self-driving tour, the room has kitchen equipment, can make a simple meal, this is good, breakfast is quite satisfactory.
Boutique Hotel Cezanne
4.2/5103 Reviews
We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.
Villa Gallici Hôtel & Spa
4.6/558 Reviews
Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.

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