Ajuda Hotels with Airport pickup service

Nice hotel very well located in a beautiful place. Our bedroom was big and comfortable, the view was nice, the crew were professional and kind. The breakfast wasn’t big but very tasty and enough for us, and it’s local products ( jam, pastries etc). We really appreciate this hotel and we highly recommend it. They

We arrived here early, long before check-in. We waited in the lounge, which was comfortable enough, and noticed guests arriving after us were being allocated thier rooms before us, no reason given. We had booked 2 balcony rooms, only to be put in the basement with a ”garden room”, no view, dark and dingy. I complained and in fairness we were moved the following day, although we were put two floors apart, not ideal as we were travelling as one party. One of our party was taken unwell and the Reception staff could not have been more unhelpful, flatly refusing to call a doctor. Having worked in the travel business in this resort I can honestly say that I have never stayed in such an unfriendly, unhelpful hotel. I would never even consider staying at this awful place again, let alone recommend it to anyone else. Please pay a little more and stay in a decent hotel as far away from this one as possible.

We stayed for 5 nights and found that the hotel was not at a 4 star rating standard. Good points: - We had a great view of the beach from our room - 2 min walk to beach Bad points: - a general lack of enthusiasm and purpose from staff at hotel. We found ourselves constantly waiting for things and would find out key information about the facilities as our stay rolled on. There was always lots of staff on reception but no one was doing anything. - They will nickel and dime you for everything, even the coffee capsule in your room! - large bed but uncomfortable - The hotel is stuck in a kind of early 2000’s time warp. I’m sure it was great back in the day but has fallen into disrepair. - shower and bathroom not cleaned to a high enough standard, mould visible. - breakfast was basic and not at a 4 star standard, eggs tasted like flour and bacon was processed. Sesimbra is a beautiful destination and if we had our time over again, we’d stay further down the beach at another hotel or Air B&B. You’re effectively paying for the view at this place but that’s about it.

I paid €175 per night for a room with breakfast included. Breakfast is not special, but in view of the environment it was a good time. A little unusual to ask a guest to wash the dish he spent for breakfast when he paid €175 per night but at the end it was a comic episode that only added to a well-fledged experience. The least good part was to have booked a bedroom with a pair bed with a wooden bar in the middle, and either you sleep on one side of the bed or on the other. When you collect these values, you have to be careful with some details people! In the rest, very sympathetic and good experience in general.

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.

I stayed at this hotel and this was not my plan A. I had an Airbnb booked but turned out it was cancelled for different reasons. My hosts booked me to this hotel as i needed to be walking distance from the Altice Arena and from my kids. I loved this hotel. All of it. Super confortable beds. Pillows, linen. Loved our view. I had 2 rooms because i have 4 kids :) Great service. Great breakfast AMAZING location. Pool: too cold!!!!! not usable. Nothing negative about this hotel.

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

The property's facilities are breathtaking. The roof top pool is a silent and exclusive heaven. The view from my private balcony was flawless, overseeing 2 of the most important monuments in Lisbon. All the staff are so friendly and always smiling. The whole team really went the extra mile to make me feel welcomed and at home. The breakfast was exquisite. This is the best hotel I have ever stayed in. Totally recommend it!!

The new Sheraton in Sesimbra is a beautiful building, ideally located, that will certainly provide lots of amenities and attractions in a post-covid era. Its restaurant was one of the few ones opened on New Year's Day in Sesimbra. We decided to try the brunch advertised at Euros 35 per person. The prevailing covid related precautionary measures imposed that the service be terminated by 1pm. We were consequently requested to show up early, namely around its inception at 11.30am. Breakfast was served in the same room until 11am. We arrived around 11.40am but the restaurant was still occupied by breakfast guests. We were asked to wait standing until guests left and the waiters cleaned and disinfected the tables and set up de brunch menu... We were seated at a long table, of which only half had been cleaned for us. The rest of the table was left with its crumbles and stains from the prior occupants. The floor was also left dirty. Then started the chaos. The staff was extremely gentle and meant well but in the absence of a proper system in place, every staff member was serving every guest and ended up serving no one properly... The menu was a buffet, but because of covid no guest was allowed to touch the buffet and needed to be served by a staff member. Even though there were not that many guests, we ended up waiting to be served. We ordered coffees that were forgotten 2 or 3 times, the same with the eggs. We received the tomato, sausage and mushrooms meant to accompany the eggs some 30 minutes before the eggs arrived. As guests, we can only suggest to the restaurant managers to either discontinue the brunch, as not applicable in a covid environment, or to adopt a system that would rationalize staff and guests moves and satisfy everyone. First of all, breakfast should terminate earlier in order to give more time to the staff to clean and prepare the restaurant room before the arrival of the brunch guests. Secondly, one staff member should be dedicated to a single or at most 2 tables and be entirely responsible for that/those tables, helping the guests at the buffet and serving drinks or eggs at the table. We were also disappointed by the lack of originality and diversity of the brunch dishes.

We booked for an overnight stay to see the EDPjazz concert in Cascais. My partner booked it and specified that she needed a low floor as she suffers from vertigo. On arrival we were told we were on the 4 th floor. Oops. Not a good start. The receptionist was very helpful and we said we would leave our case and go for lunch. The replacement room was on the ground floor facing the pool . Unfortunately the smelly rubbish bin with all the cigarettes ash was right in upside the window. The pluses . We had a working fridge ( unfortunately it made a generator noise all night) but the room was clean and beds comfortable. Air con and tv in room. Breakfast was good. Better than some 4 star hotels we have stays in . Would we stay again for a short break, probably yes. Car parking in the street by the hotel was free as some roads in the area were not. Very friendly staff.