Where do I start... this review is for people searching for a hotel, not for the owner, who just replies but does nothing to improve on... 1st we arrived at our hotel El Mouradi club selima only to be diverted to club next door same owner, due to closing for winter. upon arrival sent straight to dinning area for leftover scraps.... found room smelt of paraffin oil, greasy floor with rubbish and cigarette butt's on the floor, and a bathroom held together with sealant and glass and mirrors cleaned with a greasy cloth, smears everywhere. Got a 2nd room, which was no better. So we were offered a 3rd which had been cleaned but cost us €20 bribe. At least it smelt of bleach. The bathroom is still held together with sealant. Room 689, No air-conditioning just a fan.....towels disappeared in the morning and not returned until late. So, when returning from the beach at midday to shower before eating, had nothing to dry off with. After asking at reception and being ignored several times by extremely rude staff. We got towels at 3pm. Woke up to no electricity in room 689, so back to reception eventually told its our hairdryer that we did not bring on holiday, tripping it out, next day no electricity again back to reception and told its my fault as I used the light switch, OK fix the switch. Eventually, the cleaning lady switched the breaker. Next day, there was no electricity yet again, so I found the electricity cupboard undone. I found the breaker cabinet and did it myself. Food hall...... well, it's worse than a black Friday sale. I couldn't believe it people piling food on as many plates that they could get( then leaving most of it, which i can understand). If you like greasy food, this is for you. I'm just glad that the Hard Rock Cafe is up the road. Best food and cooked to perfection. Unlike the hotel offerings. As with most other reviews waiting staff only look after those that tip, unlucky because I only tip at the end of the week, so I saved some money. Bar staff outside and at the beach were brilliant, laughing and joking, understandable, given the lack of drinks they have to work with..... Beach was nice..... Couldn't wait to go home...
71 Reviews