Renaissance Albany Hotel

Wicked sweet staff, very helpful and compassionate!

I spent 3 days/2 nights here for work. The hotel is in close proximation to the Capitol, government and courts. I ate breakfast lunch and dinner at the hotel restaurant Wellington’s; all decent meals. The hotel otherwise disappoints. This is not a $500 a night hotel. Front desk didn’t recognize my Bonvoy status at check in and when I asked about basics like extended checkout, I was essentially told “check back day you leave based on availability.” No free water anywhere. Room was mediocre and bathroom sliding door for shower and to bathroom itself caused water to go everywhere. The LED lighting scheme felt cheap as did the laminate flooring. Basement gym had mediocre equipment. Had long waits for elevators. In room k cup pods not replenished and no coffee available in lobby until 7 am. Staff at wellingtons was amazing, front desk staff was hit or miss depending on who was attending. I don’t know if there are better options in Albany but not sure I would stay here again unless the experience changes.

Our room was next to elevator. Was up ALL night because of the drunk people coming and going. Worse night at a hotel, ever. Don't ever stay in a room on any floor with the last two numbers are 27 or 28

It is always a pleasure to stay here. It is definitely a 5 star.

We stayed here for the weekend, the service was great overall. The staff was amazing at giving recommendations especially Anthony Coleman the shuttle driver, he was knowledgeable about the area, making recommendations for restaurants and things to do. Anthony made our experience one to remember.

Oh boy. I don't know how this Hotel got so many good reviews. That is why I booked it. Arriving there started bad from the reception, really dirty and run down place. The only good thing about the place was the comfortable bed.

Awesome time.

Very nice, new and modern hotel in the heart of Albany near the center city.