Garvetur Orada Apartments

Mediocre service. Or so to say non-existent. No housekeeping to speak of. They haven't even bothered to empty the trash for the last six days, let alone clean the room or change towels and bedsheets. We asked politely several times, the receptionist promises someone will come, and nothing happens. The main gate from the marina closes at random times, which means you have to go all the way around the block to come in. They lock the main door before midnight. Freezing cold water in the pools. WiFi is available only at the reception and the café. The location is nice, dated rooms, object shows signs of wear and tear. The initial impression was decent, but was ruined by either lazy or overworked employees or bad management. The reason for me as a customer is irrelevant, there is obviously something seriously wrong with this facility.

On arrival Cristina was very helpful and took time to explain everything to us. She did also message before which was a nice touch. The apar**ent itself was spacious and equipped. we didnt use the kitchen really but there was oven, microwave, dishwasher and washing machine. There was no washing up liquid or cloth so we didnt use anything as only stayed a few days. we were only given 2 toilet rolls (which the paper was very thin) but again was ok for a few days. the floor wasnt the cleanest and our feet were dirty. the walls were very thin and we could hear everything from the family next door. the pool area is nice and the location is great. It was nice to be in a secure location with access via a keycard. we would stay here again

Apar**ent: We stayed in a 2 bed apar**ent which was over two floors. V spacious, bathroom downstairs, both bedrooms upstairs has bathrooms, 4 balconies in total, superb views, air conditioning, overall excellent. Pool: Big, never too busy, lots of sun loungers and never issue getting one at any time of the day, lifeguard on duty. Poolside Bar: serves drinks and food all day until 6pm, good quality and cheap. Staff: very friendly, welcoming and helpful. Spar is 5 min walk away across road in Marina and mini-shop 2 min walk away. Will take 20-25 mins to walk to old town. Taxi will cost €5-9 depending on time of day. Marina has bars and restaurants but more life in Old Town. Negatives: Not enough sun umbrellas, they only have 8 in total. Parts of grass area covered with canopies but sun loungers not allowed on grass and its always sogging wet because they irrigate it each night. Some apar**ents privately owned, we were beside one and for 3 nights they partied all night long and we got very little sleep. Security did address it with them but as they were private residents there was little that could be done so be aware. No vending machines for snacks.

We weren't sure what to expect when we arrived but blown away by the service the apar**ent and complex. Lovely and quiet view onto to grass and pool area. Cristina was so helpful and showed us everything we needed and was always available if we needed help or to book anything. Would definitely go again.

The orada from the moment i arrived was so good, monica was on the desk and was very welcoming. I had previously emailed to request early check in and was given my apar**ent right away. The apar**ent was really spacious and so well equiped, from a washing machine to a coffee machine down to coffee filters. I was also supplied tea towels. It was so colourful, i just loved it. Katrina also worked on the reception and was always smiling and helpful, she recommended i visit st. Raphel beach which i could get to by the free transport. It was so beautiful, and great to be dropped there and collected. The apt is about 15 mins walk to the town and beach but its such a lovely walk along the marina, but the free shuttle will bring you if needed. In fact i met 2 dutch ladies staying and the shuttle brought them to lidl and waited for them! The whole complex is beautiful around the pools. Covid restrictions were in operation which i found very reassuring. Personally i will definately be returning, it was all just wonderful and relaxing, thank you to all.