Popular Albufeira 4-star Hotels

The problem with this hotel is the management. The hotel is very big and the route sign is not clear. I was lucky to find the room after walking for 30 minutes. And the breakfast information is wrong, the parking information is wrong. These problems should be improved through management, and good results should be obtained.

The hotel is big and has several attractions, from indoor and outdoor pools and animation, gym, playground, all very good. Positive points - impeccable cleanliness, friendliness of staff, hot water, small appliances that were old but worked perfectly, cable TV with several channels. Negative points- the furniture is old, the mattresses are uncomfortable, at the reception I was attended by an inexperienced person and was being charged twice the value of the extra bed, very weak internet, we never managed to get a signal during our stay. A lot to improve for a good comfort of the guests.

Such a lovely 10 day stay. The staff are friendly and polite and nothing was too much trouble. The rooms were spotlessly clean, linens changed every day. The view from our room was stunning (304). The breakfast was buffet and the choice astounding. We also ate a few times in the ground floor restaurant and of course used the ice cream parlour! We spent a few evenings in the bar, with Noonoo at the piano ( except for Sundays when we were entertained by ”Presumed Innocent”) fantastic place to watch the sun go down and served in luxury. We loved it. Thank you all. PS. To contradict an earlier reviewer. There IS a swimming pool, but we didn't use it as the beach is on the doorstep!

Last week myself and my partner stayed at the hotel for 5 nights and we had a horrible time - it doesn’t even seem real what happened to us. One morning at 6am we asked an arrogant night manager for water and he told us that unless we had coins for the vending machine, we were not getting water. He shrugged his shoulders and told me we there was nowhere open. What kind so called 4 star hotel does not have water for guests. Anyway - it got way worse. The next night myself and my partner were woken at 2am by the doorbell ringing. I could then hear the same night manager shouting in our door accusing myself and my partner of throwing eggs off the balcony which was an absolutely ludicrous accusation and completely untrue. The same guy demanded I open the door, when I did there was 2 other guys standing there with him angrily looking at me not wearing hotel uniform trying to barge into the room. I genuinely thought I was going to get assaulted or we would get robbed. I do not know if this was retaliation from the hotel manager because I had said it was a disgrace the night before that the hotel did not have water for guests. Both myself and my partner were shook after this encounter. We could not get back to sleep that night and it ruined our holiday. I cannot believe a hotel staff member could do this at work. 3 guys standing there roaring at me accusing of doing something which was completely false and made up. The room was basic but we did not mind that. The main issue was the room was filthy. Dusty pillows and half cleaned on two occasions over the 5 days. We enjoyed the breakfast but found the food for lunch and dinner was terrible. Stale food sitting out for ages without being changed so we stopped eating at the hotel. We are still waiting on our 100 euro deposit back and would like this asap. On a plus side - the pool area is nice and the location is very good. Other than that there is nothing good to say. Never could we have imagined a hotel staff member being so horrible and intimidating to us. It completely ruined our holiday and how this kind of behaviour is found to be acceptable is beyond me. Even writing this now is baffling. Again we would like our deposit back asap at the very least after a horrible experience. Thanks, James H

Had a fantastic week long stay at this lovely hotel over the Scottish October week. The staff are lovely and friendly, they were happy to help us with things like booking the Zoomarine and booking a taxi - we only got a taxi instead of walking the 10 minute short walk into the Old Town every night due to one of our party having an ankle injury. The hotel was also spotless, a little old fashioned in the room interior but in a classy sort of way. We had a street view room on level 0 and having read other reviews I was worried about the street noise but it was minimal to nothing each night. The cleaning staff were also friendly, and were constantly seen cleaning everywhere. The pool area was stunning, the snack bar was also so good and offered a great variety of choice. We were also there for a big birthday and the staff dropped off a bottle of bubbly for the occasion without being asked which made the day even more special. I could not fault this hotel and having stayed in Albufeira a few times before, this is by far the best hotel I have stayed at and cannot wait to return some time in the future!

I think there should be thorough cleaning at each guest change. The towels and sheets have many dirty stains. There is little cleaning in the corners of the houses, we always find cobwebs, dead spiders and other animals. In 7 days, we were told that there would be a change of towels every other day and that did not happen. They only changed towels once, and we had to go to reception to ask for new ones. We didn't have a carpet at the entrance to our house, which meant we brought dirt from the street inside. The staff are very helpful and attentive, the pools are wonderful and the location near supermarkets is very good.

Been to Portugal many times but this was our first time at this Hotel. Yes the hotel is a bit far out, but if you use Uber a taxi will cost no more than €7 into Albufeira town centre. The hotel is lovely and so clean, with the exception of a few spots around the pool that always looked black and never dried. Also a few tiles need replaced in the jacuzzi part. The water in the pool is sooooo cold, I’ve never felt a pool so cold. Even when I got out I had goose bumps. Having said that it didn’t stop me from going in. There is also a lovely beach about 15/20 mins walk from the hotel, with a lovely beach bar/restaurant. Quiet location with not too much round it and not a very well equipped shop either. We were not really impressed with the food at the hotel. It was ok but not great. My husband is by no means a fussy eater and he wasn’t impressed either. Breakfast was the better of the two meals. Food at the pool bar was nice. Staff were always very helpful. Some looked a lot happier than others and the cleaners did a brilliant job the rooms and bar areas inside were always spotless. ( I noticed that when staff were clearing plates at meal times that some guests hardly even acknowledged them, never mind saying thank you. These people work very hard and they are not invisible, so please don’t ignore them. ) Happy Hour at the bar needs a bit more advertising. The morning we were going home we had an early start7 am. So we ordered boxes from reception the night before. Oh dear!!!!! The bags contained a drink, yogurt, apple and sandwich. We couldn’t take the drink or yoghurt through security and when we got to departure we got a drink and sat down to eat out sandwich which was soooo dry we had to bin it and the apple was so hard and bitter it went out too. So I would not advise ordering this. All in all the hotel is clean and quiet and very comfortable but the food lets it down. I know this is only my opinion and people do enjoy it, but we spoke to others who stay at the hotel but don’t eat in it, so enough said. Also I would like to mention the Jet2 rep Christiano. He is by far the best ever holiday rep we have ever come across. The most caring and knowledgeable rep by far. Both my husband and I got badly bitten my mosquitoes and something else. He arranged for the hotel to put a bug plug into our room and phoned us every other day to see how we were. He also told us about some fantastic restaurants. One was Adega dos Salgados, a Portuguese restaurant. If you love Portuguese food check this place out it’s amazing. As I said, hotel good but food not so. Enjoyed our stay but don’t think we will rush back.

This place has polarizing reviews.. After going there, I understand why. The facilities and services are good. You can use the swimming pool, washer and dryer (performance is poor), sauna and spa for free, and although the building structure is unique (1st and 8th floor reception, 2 elevator transfers, etc.), it's okay if you get used to it. We couldn't find the way by taxi, so we climbed the hill with our suitcases, but the reception on the first floor is near the spar mart. They were friendly, but the air conditioner was broken so I called twice and they didn't come so I just gave up. This place is in the middle of the old town, so I actually made a reservation based on the location, but it's literally in the middle of the club street, so even if you're inside the accommodation, you'll be staying at the concert hall all night long. There's no soundproofing, so you have to enjoy it together until 5 a.m. The noise is another level, as foreign reviews say. I’m traveling around the world, but this place is really ambiguous haha. The breakfast isn’t bad, but it’s just ambiguous… . Personally, I think it would be less noisy and better if it wasn't just in this alley because it's Albupay!!

This was a nice clean hotel with friendly staff. We arrived early and were able to leave our bags in a secure area before it was time to check in The beach is a short walk away down the hill, scouting it out we found it was made up of a few coves some busier than others so worth having a look around. There is a mini mart on site at the hotel with the essentials, although it would have been nice to have some tea/coffee/water provided as part of the room rate to go with the kettle that's there Room was clean and comfortable with a nice bathroom, the room we were in was much bigger than it looked on the photos so they can vary a lot I think. Some reviews mention the shower was cold, it took some adjustment to get it right but it was anything but cold on the hot side A safe is available for a €10 deposit which we got back at the end when returning the key Pool was quiet and clean Breakfast is a selection of fruit, cereals and pastries, hot drinks and juices. There is the option to have some cooked items ordered fresh which you queue up for so this can take a while We ate once in the hotel restaurant on the first night, we both enjoyed our meals and thought it was both nice food and good value for what you got, contrary to some other reviews. The only real negative was the fridge in the hotel room, it was very loud and turned on and off throughout the night which woke us up at times. We didn't complain about it so can't complain too much now as perhaps they would have fixed it if we had. In summary, a nice quiet hotel with good furnishings and facilities. It's a bit out of town but that's what we wanted, there's still options around to eat (good Italian just 10 minutes walk away). And taxis into the busy areas are only about €5 on Bolt and Uber easily available

When me and my twin brother were staying in Albufeira we stayed in the Luna Hotel Da Oura on R.de Dunfermline.This hotel is only a short walk away from the main ***** were there are many pubs/bars and restaurants and a fifteen minute walk to Albufeira's old town. The hotel has a nice reception area and a superb outside swimming pool and there's an indoor pool.The room we had (336) was clean and spacious (a little dated) but very well presented.The bed's were brilliant and the rooms cleaned everyday.The breakfast was varied and filling and the staff were 1st rate. A superb hotel in a superb area of this very lively resort and on our next visit to here we will stay in this fantastic hotel again.(This is my first review of the Luna Hotel Da Oura).