Best Hotels near Scenic Overlook, Albuquerque

The hotel and ****** staff are very nice and kind too all its patrons. Ms. Theresa Juancho was very nice and friendly. She is a great front desk associate specialist that works at Isleta Hotel. She makes you feel like a family friend rather than just a hotel guest. She is very accommodating, courteous and kind to all guests at the hotel. She always goes above and beyond anyone's customer service expectations. She always gives a very high level of exceptional customer service at all times. You will enjoy your stay here at this hotel. Sheena was very nice and friendly, as well. She was accommodating and kind, as well. She gave a very high level of exceptional customer service, as well. Diedra at front desk was very nice and friendly. She helped me with an issue and gave a very high level of exceptional customer service, as well. She went above and beyond my expectations, as well. Christopher was very nice and friendly, as well. He went above and beyond my customer service expectations. Richard is very nice and friendly from valet. He is very careful with your luggage and accommodating at all levels of service. He always goes above and beyond your customer service expectations. He always gives a very high level of exceptional customer service at all times. He is very honest and trustworthy, as well. Joey at valet was very nice and accommodating. He handles your luggage with care, as well. He is very nice and friendly. He goes above and beyond, as well. Victor the head of valet was very kind and courteous. He asked me if I had been treated well by his valet attendants. He was very thorough and efficient. He went above and beyond my customer service expectations, as well. Victor gave a very high level of exceptional customer service, as well. Jordan at the players club was very nice and accommodating. He assisted me with the free gift at the players club. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. He was respectful and courteous. Dominic in security was very nice and friendly. He was accommodating and respectful, as well. He went above and beyond my customer service expectations, as well. He gave a very high level of exceptional customer service, as well. I really enjoyed my stay here at this hotel. Denise at the slots was very nice and friendly, as well. She called the janitor to clean a spill of coffee off my machine. She went above and beyond my customer service expectations. She gave a very high level of exceptional customer service, as well. Sheila at the players club was very bice and friendly. She was informative and accommodating. She went above and beyond my customer service expectations. It is a nice getaway from the hustle and bustle of downtown Albuquerque. The amenities are very nice, the construction of the hotel is very beautiful. You will enjoy your time and stay at this luxurious ****** and hotel. Thank you, to all the great employees th

I arrived at the Double Tree late in the afternoon after a long day of exploring. The check in process was pleasant and straightforward. I quickly noticed how clean and well maintained the property was which is always a good thing. I was given a room on one of the upper floors. When I entered my room I was met with a fresh smelling clean room. The bed was maid up well and the bathroom was also well kept. I thoroughly enjoyed the view from my window that overlooked the city. On a scale from 1 to 10, the bed was about a 6. It was a little on the firm side but otherwise still relatively comfortable. The hotel was situated downtown. There was a huge parking lot behind a gated arm at the property. Please expect to pay for parking as downtown parking can be scarce. I had to circle the lot a few times in order to find an empty space. Be advised they do have an overflow lot down the street. The hotel is right above the convention center so it stays pretty busy. There were also many places to eat nearby such as the 505 Central food hall which featured many different dining options. I’d recommend it if you’re with a group of people that have diverse food palettes. Overall I’d stay here again. I rate this property a 3 because it was just what I expected. There was nothing exceptional about it, but it wasn’t bad at all.

I live in Albuquerque and lead a pretty hectic life working for 3 different delivery services. Whenever I need a break, I check into the Red Roof for a few days. It is always clean, quiet and luxurious for an excellent rate. The entire staff is friendly and on point. ”Ask and you shall receive” could be their official motto! Great amenities and centrally located. Whether you're a local or just passing through, this is definitely the best stay in town

We had not planned to stay at this hotel but after staying at another Heritage Hotel it was top on our list when we found that our return flight home was canceled. I booked online very early since the reservation center was not open at that hour in the morning. (5 am) I had remembered seeing the hotel previewed on the heritage channel during our stay at The Inn and Spa at Loretto earlier that week. Once we obtained our rental car and had some coffee we contacted the hotel and asked if we could drop off our luggage since there were a lot of alerts about car break ins at a lot of tourist locations. We were told that we could absolutely do that and to come right over. The valet attendant James took care of our luggage quickly and efficiently. We returned to the hotel around 2 pm to see if we would be able to check in early. Sarah at the desk was very kind and welcoming while briefly listening to our plight. She got us checked in early with swiftness and efficiency. The room was beautiful and extremely comfortable with every convenience we would need. Everyone was so kind, helpful, and welcoming even the hotel security Michelle who brushed the snow off our rental. Absolutely loved this hotel and can't wait to go back.

I would like to thank you very much, Lazy girl, who has given us a great help! Because of the cancellation of our flight (the first of four to return to Italy) we risked not to leave; he supported us in the telephone with the airline who found us on a previous flight. Managing the arrival clients for check in and we who have been ”parked” for 25 minutes at reception, Dezire has done her work in a nice way! 1000 GRACES...

Not such a great location however all employees were very nice and went out of there way to make you happy.

the cleaning lady knocked at my door TWICE before the check out time of noon, once at ca. 09:30 and another at ca. 1130. I complained to the receptionist, who had the cheek to ask me if I had put the do not disturb sign on. The lack of courtesy at this hotel is stunning. Next time (not with me though), try knocking at everybody's door every hour. This is NOT a welcoming place and should not be patronized.

There was a friendly helpful staff. The facilities were very good, but I feel there needs to be more charging outlets [usb ports]. Breakfast was well balanced, I appreciate that.