Guest User
December 21, 2023
stayed here the end of aug - start of sep for 12 nights and it was great. food was good considering it is a 3 star so the quality was what you paid for. we found all staff members were extremely helpful and kind especially jose who was in the bar, he was lovely to deal with every time we came for a drink, always smiling and up for a chat and a laugh. the reception staff were also very helpful with organising taxis and helping to organise trips etc. but for us the staff in the restaurant were not the most pleasent to deal with, some nights staff members would not come to us so we could order our drinks which was a bit annoying at times. other than this we could not fault this hotel, the bedrooms were lovely and cleaned everyday. we would recommend to book a high rise sea view room , this was lovely and had a great view and was also nice and quiet, request a room away from lift also and they can be noisy. after the first few days we discovered that the taxi from the hotel to the port of alcudia was a bit expensive so if you are planning to budget your trip we would recomened to walk to the old town of alcudia ( about 10 mins walk ) and get the bus 324 opposite the tourist office, tap your phone before you get on and before you get off. the hotel is in a great location with lots to do around. it is quiet but you can get to shops within 10 mins in the old town. the beach next to the hotel is lovely in the evening for an evening swim, but we would highly recomend taking the trip into the port to the main alcudia beach as it is beautiful, wide and lovely and sandy.