Hotel Ivory Playa Sports & Spa

Great hotel - all staff were very friendly and it was kept very clean throughout. The children loved the entertainment (kids club in the morning, afternoon and evening disco). Late March so it was not full - mostly German families and a lots of cyclists so it cleared out during the day. 2 decent sized pools but only the one heated one was warm enough. We stayed in a garden room which meant the children could play outside in full view - well worth the extra cost. Loads of food options for breakfast and dinner - including veggie options. Not top quality food but fine for a 3 star hotel. Easy bus ride to the centre and several car rentals within walking distance. Beach is 50 metres away and is great for families. Thoroughly recommend.

Excellent staff throughout the hotel. Slight issue with our room on arrival but this was rectified by staff by moving us to a new room. Pool area was lovely. Food at pool bar was nice. Bus service to port was efficient, alternatively it was a gentle walk taking about 25 mins.

Holiday was great and Hotel was in perfect location, Majorca is the place to go, great weather and fabulous beaches. Plenty Restaurants nearby and lots of entertainment, taxi charges are reasonable if you want to venture out and see the sights

My recent stay at this hotel was extremely disappointing. We had consistent issues with the smell in our room, which I would describe as sewer-like. It was impossible to ignore, and it made the entire stay unbearable. It seemed to get much worse when the AC was on. Considering we were staying during a heat wave with mid-90F heat, it was either have the windows/doors open and have an extremely hot room or run the A/C and try to ignore a sewer smell. Either way, it wasn't a room that anyone would want to be in. I think I talked to 5 different hotel workers about it and the manager. All agreed that it was an issue and they promised they would fix it every day when we were out and every day we would come back to the same issue. The smell always came back when the A/C was on for any length of time. We asked to switch rooms (always no, we couldn't) or asked them to either refund us the nights so we could stay elsewhere or have them book us elsewhere so we didn't have to stay in the stink. The answer was always no even though this seemed reasonable with such a big room issue. It wasn't until the 5th night that they could move us (the last night we were there). That room was fine but the sheer lack of care until night 5 was appalling. I would never stay here again as if you have an issue with a room, you will be out of luck. I wouldn't recommend anyone endure such an unpleasant stay and risk ruining your vacation here.

We returned with friends as we last visited in 2019, everything seems the same which is pleasing. We booked room only in a spacious apartment it was overlooking a busy road which didnt bother us at all its worth noting that it gets the sun early afternoon. Apartment was spacious very clean well equiped, we had an issue with the patio door and it was fixed very promptly. We ate a couple of times in the restaurant and it was nice to be fair. The staff are the jewels in the crown here well done to everyone all very friendly! Its so close to the beach and away from all the busier parts of Alcudia.

Lovely family hotel with excellent friendly staff. We stayed in a top floor family apartment with a balcony view overlooking the swimming pool and sea & beach. Food was superb, cocktails by the pool went down very well. We would definitely like to return again very soon.

We have just returned from a wonderful week at Hotel Ivory Playa Majorca, and plan on re-booking for next October Half-Term with our two children (10 and 13). We went with Jet2, but might book direct next time depending on prices. We were a bit nervous about this holiday as we've never been before and don't know anyone who has - so it was a bit of a wild card. We chose the hotel because of the positive reviews, and the proximity to a glorious beach, and we're so pleased we did. The hotel is lovely. All the staff are friendly, helpful and approachable, and it has the balanced of a relaxed feel, but with lots going on. We were staying in a Sea View Plus one bedroom apartment, and had a nice view of the sea. There's a stunning lake over the road from the hotel, and if you have a room on the top floor facing away from the sea you get to see the lake - we would have been very happy with this view too. The apartment was a good size for the four of us - we never felt cramped and it had all we needed. It was clean when we arrived and was cleaned daily - and the cleaners were always friendly and helpful. We stayed on a 'bed and breakfast' board, as we like to explore where we're staying and have dinner out each evening. The buffet breakfasts were fantastic. You can get fresh omelettes with whatever veg and ham/bacon you like, plus freshly made pancakes etc made by the chef as you wait! There was so much choice of fruits, yoghurt, cereals, breads and pastries - you couldn't ask for more. The entertainment team were friendly and approachable and did everything they could to make sure us and our children were having a good stay. There were 3 of them - Roberto, Valentina and Jordie (apologies if I have their names slightly wrong), and they ran lots of activities throughout the day such as football, darts, paddleboarding and shooting, and then ran the night shows/games activities. They made sure they learnt everyone's names and always greeted us by name when they saw us around. Sometimes there were visiting music and performance acts, and sometimes the ents team ran shows of their own, or games nights (bingo and quizzes). The three of them really are very talented performers! Considering it's the end of the season, each performance always felt full and buzzing, and they always had lots of people at each activity. The Spa is also lovely. We didn't have any treatments but did use the Spa pool which is a nice treat! We used the pools each day. The larger pool isn't heated, but the smaller one is. Both are popular, but not too busy that you feel like you're bumping into everyone. There's a lifeguard there all the time, and the bar area is open for food and drinks. The beach is so close to the hotel, and is the best beach we've ever been to. We loved snorkelling around the jetty and looking at the fish - it's such a nice safe beach for children too as the water is quite shallow. Boat trips run from the jetty - dolphin watching etc. We went on one to a bea