Grand Aiser Hotel
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1 night
1 room, 2 adults, 0 children
Grand Aiser Hotel
Grand Aiser Hotel
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Highlights
Spa
Buffet breakfasts
Bathtub
Ideal location
Suite
+4 more
Amenities
All amenities
Property Description
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7.5/10
pretty nice hotel with big and clean beds
Surroundings
Metro: Baikonur
(420m)
Metro: Auezov Theater
(1.3 km)
Airport: Almaty International Airport
(22.0 km)
Train: Alma Ata 2
(5.4 km)
Train: Almaty 1 Train Railway Station
(12.8 km)
Landmarks: Olympic Ice Arena
(240m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Budget Double or Twin Room (No Window)
2 Single bed or 1 Double bed
No window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Private toilet
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5
Standard Twin Room With One Big Bed Or Two Separate Beds
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Tea bags
Toothbrushes
Conditioner
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12
Suite
1 Queen bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Shower
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12
Junior Suite
1 Sofa bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
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Average for similar properties in Almaty
Anonymous User
August 7, 2026
excellent location , 24/7 counter staff and they can speak english and are very helpful. pleasant experience overall.
King of the world🐣
March 3, 2026
The TV, fridge, and room phone were all broken and unusable. The room was rundown, dirty, and generally awful. I complained to Trip.com, but they just brushed me off.
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bob6777
June 3, 2026
pretty nice hotel with big and clean beds
Chambo97
February 23, 2026
Nice spacious room with good views of the city. Friendly staff, always willing to help.
The only problem I had in room 1014 was the shower head holder was broken.
Pibaoma
July 27, 2026
The hotel's location is good, but the facilities are a bit old. There's also a guy at the front desk who speaks Chinese, so communication was pretty smooth.
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Guest User
July 22, 2026
This room is too old and has poor air conditioning. It should be updated. It is convenient for a one-day trip. It is close to the bus station.
Guest User
July 3, 2026
It’s just super old… it definitely needs to be renovated. The room is also not super clean. Didn’t seem worth for the price i paid. Location was good because the day tour picked me up from that location.
Anson-chen
December 12, 2025
It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. The room was too cold. They eventually provided a heater, but I still couldn't sleep well at night. I recommend against staying at this hotel during winter.
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Guest User
December 20, 2025
Vey poor condition room. No window. Air condition is very noisy. Many leaks in the room. The room next door talking so lound over midnight Cleanliness is poor there is a gum on the bed side table
Services & Amenities
Restaurant
No additional info available
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Free Extra cot: Free |
Children 4–8 years old | Free |
Children 9 years old and over | 10,000.00 KZT (approx. CAD 30.07) per person per night |
Breakfast
CuisineWestern, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Children 9 years old and under | Free |
Children 10–17 years old | 4,000.00 KZT (approx. CAD 12.03) per person |
Adult | Buffet:4,000.00 KZT (approx. CAD 12.03) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
Local hotel name: Гранд Айсер Отель
- Opened: 2012
- Renovated: 2024
- Number of Rooms: 150
Phone:+7-7070196089+7-727-3969999+7-7070196989
Email:reservation@regardalhotel.com
A stay at Regardal Hotel places you in the heart of Almaty, within a 10-minute walk of Almaty Central Stadium and Kasteev State Museum of Arts. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.8 mi (1.3 km) from Kazakhstan Museum of Arts.
Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Eastern European cuisine at Manhattan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 189 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
You might be wondering
Does Grand Aiser Hotel have breakfast?
Yes, Grand Aiser Hotel have the high-rated breakfast including: Western, Asian. Does Grand Aiser Hotel have breakfast?
What times are Grand Aiser Hotel check-in and check-out?
Grand Aiser Hotel check-in time is 14:00 and the check-out time is 12:00.What times are Grand Aiser Hotel check-in and check-out?
What is Grand Aiser Hotel cancellation policy?
The cancellation policy for Grand Aiser Hotel varies depending on the type of room and booking conditions.What is Grand Aiser Hotel cancellation policy?
How much does it cost to stay at Grand Aiser Hotel?
Prices at Grand Aiser Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Grand Aiser Hotel?
What is the cloest airport from Grand Aiser Hotel?
The closest airport is Almaty International Airport, and it is about 31 mins from hotel by car (22.0 km).What is the cloest airport from Grand Aiser Hotel?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
What are Grand Aiser Hotel nearby landmarks?
Grand Aiser Hotel locates at the center of Almaty. The nearby landmarks include Olympic Ice Arena, and it is 240m from your search (straight-line distance).What are Grand Aiser Hotel nearby landmarks?
About This Property
| Nearest Airport | Almaty Intl. Airport |
|---|---|
| Distance to Airport | 21.04KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 5.44KM |
| Nearest Metro Station | Baikonur |
| Distance to Metro Station | 0.4KM |
| Average Price From | CAD143 |
| Hotel Star Rating | 4 |