Hotels Near Masjid Rumbia in Alor Gajah

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

From the sweltering heat of the lobby to sp**** staffing, everything says “we only wish we are a 5-star but...”. Mudzaffar looks like they are a hotel training academy specialising in aiming at generating as many as guest complaints as they can possibly get. What they actually do with the complaints is anyone’s guess: probably classify them under OSA. These are the training areas that we experienced: 1. Air-conditioning in lobby not functioning. Probably for vocational trainees under find the cause. Or for finance officers on how to brutally reduce cost. 2. Inadequate staff to handle concierge. Designed for managers who can see the effects 3. Shops not opened. For time management trainees to see relationship between opening hours and revenue 4. Toilet with no hand drying facilities. For maintenance staff is and why the floor and door knobs are wet 5. Late check in: Staff learning to admit guests strictly at 3pm check in time despite hotel near empty on Sunday at 2:00pm 6. Slip shod construction. Meant for building students to see how to frustrate a 5-star claim 7. Room: 2 pillows for a double bed. Not even one extra in the cupboard. TV no reception until a few hours passed by. Room painted, no wall paper. Shower water pressure low. They give only one key card. All for trainees to evaluate the savings made. 8. Upon reaching the room there were 4 plates left by previous guest by the door. When we came back from dinner at 9pm, they were still there. Called reception and they casually replied “we will send someone to clear them” unperturbed by what happened. That off the cuff reply proves training works at this Academy. In all the Mudzaffar Hotel Training Academy is highly recommended for those who are into the academics. Not for a real hotel guest with out of norm expectations of staying in a hotel for comfort and rest.

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.

The hotel is across the road from the beach and the Melaka Straits. Whilst not recently refurbished the family room we were allocated was in reasonable condition and clean. The room was not carpeted but this possibly made it easier to keep clean. We arrived late in the evening but even at this time the staff were friendly and efficient. The only issue we had was the whilst breakfast was included in the price, we booked a room for two adults and two children and ended up having to pay an additional sum for two more breakfasts.

Location wise is good, many restaurant nearby within walking distance; ample of parking behind the hotel too, they do provide coffee for free even milo or white coffee refillable! The room are clean but bed are way too springy, pillow are too soft & shallow can’t support our head. There was a power db in my room making frustrating noise whole entire night, these low frequency noise really drive me crazy. I even need to switch the whole power off to silence it, bathroom are way too narrow, dimmed and lamp r blinking. Sound proof pretty bad especially nearby the road. Overall ok, but won’t be bk anymore

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

Clean hotel, simple but beautiful deco. The room is okay, the toilet is clean. Complete with bathroom equipment. Iron and hair dryer provided. Breakfast food is very tasty. The pool is best suited for children's pools, but if you can provide chairs near the pool, it's okay. The staff is okay. Reasonable price. Check-in check-out is easy, you don't have to wait long. Will repeat again later. Overalls are the best 👍

Enjoyed the good breakfast here ,especially the coffee machine available to have a cup of coffee in the morning. Hotel room was clean but a bit dirty on the towel . The service team was great and friendly. A bit disappointed was the swimming pool is small and close early .

As far after viewing some negative feedback at A Famosa, we have some worries but still giving a try for our short stay in 4 bedroom pool villa. We checked in around 4pm and everything go smoothly. Our unit no is 1022, end lot which we have so much of privacy and fun time in the villa with kids. Villa is clean. No mosquito, aircon works. Although utensils in kitchen a bit less as we have only plates and cups, not even a washing detergent provided. You have to bring your own cooking stuff if you plan to cook there. We have a great time in the villa. Thank you A Famosa.

Nice view from pub at 22nd floor. Good swimming pool. Nearby good eateries like Jollibee, McDonalds, Subway, Starbucks, nasi kandar, Nanyang chicken rice, London cafe etc. 5 mins walk to Mahkota Parade and Parkson Ria for shopping. A lot of shops selling sports attire and shoes. 10 mins walk to Jonker street and weekend pasar malam. Special compliments to Mufizruddin for great customer service at the swimming pool area and recommending us a nice kampung nasi lemak.