Top rated hotels in Alpharetta

Hampton Inn & Suites Alpharetta
4.3/585 Reviews
We booked a room with two beds. When we checked in we were told they were overbooked, but they could ”upgrade” us to a king suite with a pullout sofa bed. The only option was to take this upgrade or search for another hotel at 10pm. A king suite with a pull out sofa bed is NOT an upgrade. The teenage boys were too long for the tiny sofa bed. When you have two adults and two large teenage boys, you need the room you booked! The sofa bed was terrible. Entire bed was on an angle. The ledge of the sofa made it feel like there was a bar 18” from top of mattress. It was a worn down 2” foam ”mattress”. Absolute worst night of sleep I have ever had in a hotel in my life. My neck and back hurt for days. Hampton Inn should be ashamed of what they have provided their customers. To be clear, this is not the result of anyone who worked the front desk at check-in or check-out. They did not overbooked the room, and they apologized when I brought this to their attention in the morning. This is Hampton Inn who overbooked and failed their customers. Hampton Inn provided a subpar sofa bed. So, Hampton Inn, check out the sofa bed in room 603. Stay for a night or a nap, then let me know what you think...

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