Courtyard Atlanta Alpharetta/Avalon Area

Great staff, very clean, felt like a 2nd home for the week.

During my recent stay at the Marriott in Alpharetta, Georgia, located within the vibrant Avalon shopping complex, I encountered a series of service-related issues that, regrettably, detracted from the overall experience. As a Marriott Bonvoy member, my expectations for service and hospitality were not met, which was particularly disappointing given the hotel’s potential. The property, with its inviting decor and appealing food and beverage options, certainly has the makings of a top-tier hotel. However, my experience was marred by lapses in basic hospitality services. Upon settling into my room for the night, I found the bedding to be insufficiently warm. Despite my request for an extra blanket, I was informed that due to staffing shortages, I would need to retrieve it personally from the front desk—a request that was unreasonable given my state of readiness for bed. The following morning brought further challenges. The television malfunctioned, displaying an incorrect channel and marred by a persistent green line across the screen. While I managed to navigate around the channel issue, the faulty display was an unwelcome inconvenience. Additionally, my attempt to prepare for an important morning meeting was hindered by plumbing issues in the bathroom. The lack of hot water and a clogged drain resulted in a far from satisfactory shower experience. Despite reporting the problem, the delayed response from the engineering team forced me to proceed under less-than-ideal conditions. As a loyal Marriott Bonvoy member, I had anticipated a level of service and attention to detail that this stay unfortunately did not provide. While the Marriott in Alpharetta has the potential to offer a superior guest experience, my visit was undermined by these fundamental service failures. Future guests should be mindful of these potential issues, as they could significantly affect the enjoyment of their stay. I am hopeful that the hotel will address these concerns promptly, ensuring that the high standards expected of the Marriott brand are upheld.

Cleanand convenient withing walking distance to shopping and dinning.. There is also an evening bar available and a starbucks. My only negative is paying for parking $14 per night

I booked a staycation for the family, during spring break and we found the courtyard. We wanted a location with an indoor pool because our kids love the water. We booked a last minute reservation, and I like to get conjoining rooms so we have enough space as a family. I called to confirm availability, and Nikki was so helpful and accommodating with our request. I was grateful for her patience and kind demeanor. The units were very clean and well kept. We were able to enjoy time at the indoor pool, and the boys had a blast. There were lots of food options and shopping nearby. The modern updated feel of the property was very comfortable for our stay, and we look forward to visiting again.

Don’t cleaner my room in the day we stay

Our stay was excellent. Staff were all warm and accommodating. Room was spacious and very clean. Shower was fantastic. We have stayed before while visiting family and will stay again!

No Complaints!!!!

pristine, refurbished hotel. This hotel was in a great location location, and I would suggest it to everyone. Numerous hotels in the vicinity are in dire need of renovation due to their extreme wear and tear. i stay here once a month nice place

Courtyard by Marriott Atlanta Alpharetta/Avalon Area was very warm and welcoming. Beautiful location. Easy parking. Very quiet. Full bar, Starbucks, convenience store. 20 minutes from Downtown Atlanta. I would definitely stay there again.