Best Hotels near Lovejoy State Memorial, Alton

The hotel was filthy and smelled bad. The lobby smelled like stale beer and cigarettes. This hotel is NOT handicap accessible. The room smelled like sour milk and the room was gross. Their was stuff on the floor and it looked like someone threw up on it in several places. All the furniture had either stains, food or other things on them. The carpet was so sticky that our shoes were sticking to it. There was cigarette burns in the comforter and on the sink in the bathroom and on the bathroom floor. Dirt, hair and other things along the edges of the room and hallways. There was a size sticker from someones clothing on the doorframe of the bathroom door. The only thing it had going for it was that there were no bugs and the air conditioner worked. At check out they tried to tell us we had a balance of $42 and when we denied this she said we’ll you will have to wait 30 minutes for the morning person to come in and fix it. My wife said as filthy as the room was and the fact they claimed there were no other rooms available they were not getting another dime. When we walked back in from dropping off our bags she claimed it was all fixed.

The hotel was conveniently located. The breakfast was good and surprisingly changed some on a daily basis. The room was always clean and comfortable. The value was excellent for the money. I would definitely stay here again.

Breakfast is available, this is the most cost-effective hotel I have stayed in in the United States for two weeks, but the hotel is not very big, but it is also very warm. There is a shuttle bus at the airport exit 18, which can be reached directly to the hotel in a few minutes. The beds in the United States are large enough to sleep in a family of three. The parking lot seems to be free.

It was 105 degrees when we pulled into St. Louis, our 3rd stop on a cross-country trip. So sadly, we were not able to explore the area much at all, as the hotel is situated not far from Wash U in an area that seems really interesting. Check-in was a breeze, staff wore face masks, our room was quiet, clean, nicely decorated, good bathroom, comfortable bed. There is lots of moon & space decor throughout the hotel, Jetson-esque furnishings, definitely a theme going on. The restaurant was not open due to lack of staff, but there was 1 chef working and we ultimately decided to eat in the (enclosed) rooftop bar (it was a Monday, many places were closed). The bar staff could not have been nicer, the drinks were good, food was .. pretty good and definitely acceptable for a nosh-type dinner.

Really a good hotel. Just besides the car return and I can walk there in minutes. Free breakfast and free dinner. Although very simple but never expected free dinner. Three drinks per day for free. Shuttle to airport is provided any time when you are ready to go, not scheduled. WiFi speed is more than 100mbps and stable. No limitations. Very good for video meetings for my work. Highly recommended.

It is a rare occurrence how one member of staff can ruin a vacation experience, but that is absolutely what just occurred for my family during our spring break trip (April 4-7). This is an older Candlewood that is maintained rather well. It was clean and, although not particularly impressive, average and acceptable. This was a spring break getaway for my 11 year old niece her cousin of the same age. I had originally booked a Holiday inn Express in a more centralized location, vitally important to us, due to the the indoor pool. Not long after, I found an affordable Staybridge Suites, also in a good location. The downside was a lack of indoor pool. So I called the front desk and was told that their guests had complete access to the indoor pool at the HIE located across the street, which is very common. Eventually I located this Candlewood location for an even better rate. Like most (or all) Candlewoods, there is no indoor pool. So, yet again, I called the front desk and was GUARANTEED that hotel guests had access to the indoor pool at the Holiday Inn located across the street. I booked for the three nights based on this information, even though this location was quite inconvenient compared to the previous two mentioned. Upon arrival, I was greeted by a friendly and helpful front desk clerk. The same could he said for every other staff member I encountered. With one glaring exception. During check in, I inquired about how to access the indoor pool at the Holiday inn. Before the young, African American desk clerk could even respond, an older, mostly bald white guy (likely some kind of manager) inserted himself, clearly annoyed, by claiming he had never heard of such a thing.... implying that I was lying about my discussion with a desk clerk the prior evening. I had to ask him to please reach out to the Holiday Inn to find out the details, since this was something I had been promised. When I had to come back by the desk on my own, this older white gentleman proceeded to claim that after contacting the Holiday Inn, he was told that it was not a possibility dye to ”liability concerns.” Even though the hotel in question actively rents out their pool to non guests for birthday parties, etc. This gentleman offered no apology, no alternatives and was quite clearly annoyed at having to be bothered in the first place. We ended up having to pay really pricey fees to a local community recreational indoor pool 20 minutes away. This older white man was rude, aloof and offered no help. I am really quite interested in the special liability concerns that kept this hotel from being able to fulfill the promise made to my family and I myself. I would, in particular, like to know why it is not a liability concerns for other IHG properties in the same city to have an identical set up. Even if this particular Holiday Inn claimed that, could this gentleman not have asked about us paying a small fee? Sign a waiver? Anything....? This particular fellow was

My kids had car trouble and I ended up joining my daughter for an unexpected night at this hotel. The rooms were clean and comfortable, staff was welcoming and helpful, and the breakfast was great! They allow dogs, and our dogs were happy and comfortable throughout our stay.