Agua Hotels Alvor Jardim

Friendly staff Nice breakfast Good location for the town Good facilities in general but could do with an improved bar Kettle in room but no t bags or milk Wouldn't say it was a 4star hotel Lovely clean rooms

When reading reviews I always find a balanced perspective of the pros and cons helpful, so here goes! Pro’s: •Excellent Location. Walk down the lane straight in front of the hotel reception, take the first right turn and you are in the main area within 3 minutes. •Rooms are spotless and cleaned daily. Showers are really nice and plenty of hot water. Aircon system works well. Rooms facing the main road had sunlight from dawn till dusk (pool facing rooms were dark from lunchtime onwards in May). Free safe and a working fridge in the room. •Nice quiet pool area. Con’s: •All of the rooms, with the exception of the premium rooms on floor 4, are small and there is little to no storage. I shared a deluxe double room (with balcony) with a friend and it was very tight for two people. This didn’t bother us too much as we were out all day and night but if you like a spacious room then you certainly need to book a premium. The only storage was a very small open wardrobe that had a handful of hangers and a few shelves. As other people have mentioned, the only full length mirror is located inside the wardrobe, so if you hang clothes you can’t use the mirror. •The hotel feels more like a hostel or a guesthouse, which didn’t bother us too much but if you like a hotel with attentive staff and service then this one is probably not for you. The staff we encountered were friendly when spoken too but they do not go out of their way to share information with guests or to service their needs. For example, our shower flooded the whole bathroom floor one night and when I phoned the reception to request a mop or towels to dry the floor and prevent an accident, the man at reception told me 3 times I should report it to his colleagues at breakfast the next morning. Eventually, when I explained for the 4th time that we needed assistance immediately as the whole bathroom floor was flooded, he reluctantly grunted at me that he would call me back. When he did, he told me to come down to reception for towels- so I trekked down in my pyjamas! I thought that was extremely poor customer service for a hotel, it would have been a nice gesture if he had apologised for the leaking shower and dropped the towels to our room. •Breakfast, in our opinion, was very average and we chose to eat out every morning instead. Clarice’s coffee shop is a 3 minute walk from the hotel- serves incredible food and coffees and the staff there are amazing! However, I will say that there were 4 other people in our group and they all ate breakfast at the hotel and thought it was adequate. The breakfast room resembles a school dinner hall and has no open doors or windows - it was disgustingly hot in May so I’d guess it would be very uncomfortable in the hotter summer months. •Irons are available to rent for a refundable deposit of €20. Guests are required to go to reception each time you need an iron and ironing board, pay your deposit, fill in a form and you must return the iron to reception

This is our second visit to this hotel another fantastic stay.We stayed in a premium room on the fourth floor brilliant room comfortable beds walk in shower massive balcony perfect view of Alvor very impressed.The room and the whole hotel was spotlessly clean.The buffet breakfast very nice lots of choices. The staff were very friendly and helpful a credit to your hotel,what made it more special this time it was my 65th birthday while we we’re staying here and I received a bottle of bubbly and a cake while was a very nice gesture very much appreciated. We would definitely recommend this hotel for a stay in Alvor and we definitely make a return visit when we can Many thanks 👍

This was my second visit to this hotel. My first review was excellent and if I could improve on that review I would. The staff were still very polite and helpful, the rooms were clean and tidied every day. The breakfasts were whatever you could eat and the pool and area were cleaned every day. All in all, another 5* experience.

We spent 3 nights in a premium room on the fourth floor of this lovely hotel. The balcony was fabulous, overlooking the really nicest part of Alvor out to sea. The beds were super comfortable. The breakfast was very good. I didn’t have any hot food but the fruit, breads, cereal, juices and traditional Portuguese cake were top notch. The staff were really friendly and efficient. The hotel is a stone’s throw from everything to see and do. We would definitely recommend this hotel and would definitely stay there again when next in Alvor.

We stayed in this hotel for 4 nights Bed & Breakfast. It is a lovely hotel and it suited our needs perfectly. The location is fantastic with just a short walking distance (minutes) to the bars, restaurants and boardwalk. Exceptionally clean with a daily service for bedmaking and supply of towels etc. Breakfast was lovely and in our opinion had much more choice than previous continental breakfasts we have received in other hotels. The Staff are all amazing, very pleasant and helpful. We felt we received excellent value for money for the period of time that we stayed. I highly recommend this hotel and we would definitely choose to stay again when we return to Alvor.