Sariska Tiger Heaven

Excellent location, hotel and very good behavior of all staff members. Had a great time at Sterling Sariska Resort

Beautiful property. Courteous staff. Food was good too. Rooms were nice and big. Late night sky was also great.

We had a peaceful stay here for 2 days. The mornings were the best with a variety of birds chirping away. The food was good too. The only reason I marked it good and not excellent is due to lack of activities for kids. I expected a play area for kids there. Rest everything else including the location, resort staff, service and amenities were great!

This is our 13th visit in tiger heaven resort during last 8 year. This time ownership changed and managed by owner himself. Pros(1)repair of rooms interiors done which was long due(2)cleaning and hygiene maintained same(3)bf was maintained almost same (4)we visited on the day of holi. Owner arranged refreshment like sweet/pokoda/tea as complementary though we have not tried anything but this is remarkable. Cons- (1) poll water was terrible & not maintained clean. Probably they are not using the cleaning pump and filter. So we have not used swimming pool. We thought we will swim next day before check out but in surprise next day morning they dried pool completely with pump and cleaning persons cleaning pool with hand pocha like etc. If pump and filter works continuously then cleaning of pool like this is not required. During last 8 year with sterling we have not faced this single time. (2)many big trees were cut down in pool side which was earlier provided shade near by pool side which was pleasant and also give feeling of jungle. Also many big trees are cleaned in this big resort which was not nice in my eyes as this was earlier give feeling of jungle resort. (3) very important-food prices are increased almost double. We have ordered tandoori chicken full which costs us 935- earlier it was 550- for last 8 years. They have introduced service charge which was not there earlier. We were shocked with this. Also chicken was not fresh and old and hard. We showed it to restaurant boy also. (4) resort is now operational with 30-40% staff if compare with earlier sterling. (5) ac was not working initially. It was very old. Connection rectified once complained. Suggestion- food prices and food quality need to be corrected. Swimming pool need to be maintained clean 24/7.

The place is more beautiful than i expected. The pictures were wonderful, and that's why i booked the property to visit with my family. From the warm welcome to the serene lush green area, from the swim-my pool to the various booking options, from hospitality to yummy food, this place is highly recommended. We stayed in the luxury cottage, and there were about 8-10 peacocks visible from my balcony, which stole my heart.

My recent stay at this establishment was nothing short of a nightmare, and I am compelled to seek redress for the unacceptable conditions I endured.Upon arrival at Hotel Tiger Heaven, I was shocked and dismayed to discover that the swimming pool was filled with garbage, rendering it utterly unusable and posing serious health hazards to guests. This gross negligence in maintaining basic hygiene standards is completely unacceptable.Furthermore, the room service at the hotel was woefully inadequate. Despite multiple requests, essential amenities such as water were delivered after an agonizingly long wait of over an hour. This level of incompetence and disregard for guest comfort is utterly deplorable.To exacerbate matters, the following morning, there was no water supply in the bathroom, depriving me of the ability to carry out basic hygiene routines. This inconvenience disrupted my plans and caused undue stress during my stay.As a result of the hotel's abysmal service, my companions and I were delayed in our checkout process, causing further inconvenience and potentially impacting our subsequent travel plans. This unacceptable delay was directly attributable to the hotel's failure to provide adequate services.

Excellent property and nice ambiance. Staff were friendly and helpful. Lacking cleanliness was noticed especially clearing food plates during night time.

Since our main purpose was to visit the sariska tiger reserve and the hotel was not very far from it and i could not see any other hotel nearby therefore location wise it was very good also from relaxation and scenery wise with hills in the background and very close by it was perfect also there is a pond or watering hole in the backside where i am told animals come to quench their thirst is also a big plus point. But the road to the hotel from the main road which should be around 800 mts or so needs a lot of improvement. The food was okay, staff was good, cleanliness hygiene was also okay. Overall the hotel is good. The tariff also seems to be okay. The only negative point is the road

It is very expensive. The room had a super noisy air conditioner. Staff serving breakfast and dinner were good. Reception staff not so good. It’s an old property n okish maintenance.