Kaya Hotel Amman

The safe in the room didn’t work, so I hid cash and cards in my luggage when I went out. When I returned, it was obvious someone had opened my luggage- $50 had been stolen. Also , room was extraordinarily noisy- as there was a function going on half the night.

The Kaya hotel is centrally located near the blue mosque. We got a warm welcome and an upgrade to a suite with cityview - the strongest point of this hotel is definitely tne friendliness of its staff, from the valet & reception desk team, the food & beverage manager to the facility team with Mohamed unes & Ibrahim, the all go the extra mile for their guests - an adress to stay when in Amman - one tip: if you get offered a welcome coffee you have to twist your cup or they will keep refilling

Everything you want and need full English satellite tv food was perfect service was perfect airport pickup was so welcome even stopped and bought me a coffee, great location as a 5 minute walk behind the hotel is full of life shops restaurants

Great hotel for central stay. We had a free upgraded our room due to celebrating an anniversary and they even decorated our room which was a lovely touch. While we did a couple of overnight trips we kept our base in Amman due to the hotel being fantastic value. Breakfast was simple but plentiful. Would definitely recommend for travellers wanting somewhere clean and friendly.

I enjoyed by stay at Kaya. It’s a newly renovated hotel and in a very good location only 6minute drive to Citadel. 10 mins to downtown. The hotel staff are attentive, especially Mohammed at front desk. His attentiveness, efficiency, and willingness to assist with any inquiries or requests truly elevated the quality of my experience. The beds are comfy to sleep in. Breakfast is a buffet with many options. I would class this hotel as a very good 3 star hotel because I feel there are few things that could make it even better for example in the bathroom there could be a tray with soap, body lotion etc which was missing and having slippers in the room would be nice too. Secondly the bathrooms are a bit tight a little bit more space would have been nice. The duvets feel but worn so could be of better quality. I also used the spa facility. It looks great! I didn’t have the best massage to be honest the masseuse was really nice but seemed inexperienced- I’ve had many better massages at other hotels. But what made up for it is that they gave me a free access to the jacuzzi and steam rooms. If you want to relax here I would defo recommend it. My friend got her nails done and the colour started to chip within a few hours! Appreciate they are new so few little improvements could be made here. I would still go back for the other facilities. Other than this is a good value for money hotel, decent location to get around the city, friendly hotel staff and a nice clean spa.